Student Accounts Coordinator

Description: The Student Accounts Coordinator is responsible for the daily management of student accounts, including ensuring all charges and financial aid are posted correctly.
This position will work directly with students and outside agencies to coordinate payments, resolve billing issues and to ensure all collection activities are processed and compliant with institutional policies.
The Student Accounts Coordinator will be a highly organized, forward thinking and detail-oriented person with the ability to manage multiple responsibilities.
It is important to display excellent written and verbal communication, interpersonal and negotiation skills.
The ability to interact with a wide variety of consumers in a positive and professional manner is crucial.
Essential Job Responsibilities: In addition to the above responsibilities, essential functions include but are not limited to: Customer service (telephone, email and counter).
Respond to all inquiries regarding tuition billing/payments and financial policies.
Arranging debt repayment or establishing repayment schedules for student outstanding balances.
Preparing monthly student invoicing for all outstanding balances.
Manage write-off processes as it pertains to student collections.
Organize and facilitate accounts for collection agencies.
Prepare and analyze reports needed for management.
Account reconciliations; including (but not limited to); monthly reconciliations of Title IV aid, daily cash drawer reconciliations, bookstore reconciliations, outside agency payments, etc.
Posting charges, refunds, payments and financial aid funds to student ledger accounts.
Manages and reconciles outside scholarship account.
Manage all disclosures as it pertains to Title IV and IRS regulations (1098T).
Performs other duties as assigned.
Supervision: None Requirements: Associate degree required; experience may substitute for education.
Two or more years of office experience.
Basic accounting skills and efficient use of Microsoft Office programs are required and the ability to learn new software programs.