Sales Training Supervisor

Cansortium Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania, and Texas as FLUENT Cannabis Care.
Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service.
Patient care always comes first at FLUENT, and our standards, practices, and performance are unmatched.
We are looking for leaders who want to work alongside great talent and create a positive work experience for their team.
We are focused on continuous improvements, which create development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.
Cannabis is a highly regulated industry with very specific needs.
We are looking for a versatile Sales Training Supervisor who is enthusiastic about being a team player, developing and implementing best practices sales training strategies, and expanding his/her knowledge in the cannabis industry.
Our ideal candidate will execute projects assigned by the Director of Sales in an effective and timely manner.
Find out more at www.
getFLUENT.
com.
Follow us on LinkedIn.
ROLE SUMMARY FLUENT Cannabis is looking for a Sales Training Supervisor.
The position supports the Associate Director of Sales in the creation and implementation of sales training programs that support an effective and motivated Retail Operations sales force.
The position reports directly to the Associate Director of Sales, assessing training needs and developing sales training programs focused on effective sales techniques and product knowledge to maximize dispensary revenue potential.
This role requires a strong knowledge and understanding of the Florida cannabis industry, FLUENT products, services, patients, competitors, and sales techniques.
Additionally, a successful candidate will have experience creating and delivering dynamic content that inspires our retail staff and increases their product knowledge.
If you are a people-person who loves promoting high-quality brands and products, we want to hear from you.
KEY RESPONSIBILITIES Design and implement in-store and virtual sales training programs for use by the sales force (dispensary curators and call center personnel) to increase sales revenue through upselling, cross-selling, and enhancing patient engagement.
Deploy weekly, monthly, and quarterly sales training programs supporting the sales force.
Design and implement follow-up and ongoing sales training tools as needed to support and improve the sales training program.
Create new product training materials, including manuals, video demonstrations, FAQs, and scripts for retail team members.
Collaborate with retail and marketing leadership to ensure brand alignment on all training.
SKILLS Teamwork – collaborating with others to improve overall standards of work and service.
Leadership – the ability to inspire and get everyone to achieve goals, regardless of the position.
Excellent verbal & written communication skills.
Possesses a high level of critical thinking.
Thrive in a fast-paced environment.
Strong attention to detail.
Ability to work under pressure and solve problems with creative, cost-effective solutions.
Multitasks, prioritizes and meets deadlines in a timely manner.
QUALIFICATIONS Proven experience in sales, developing sales training tools and working with sales teams Ability to establish and maintain effective working relationships Effective verbal and written communication skills using proper etiquette Detail-oriented and highly organized Able to multitask, prioritize, exhibit initiative, and work independently as well as within a team Flexibility and willingness to be available during non-traditional hours is required Proficient in Microsoft programs such as Excel, Word, PowerPoint, Access, and Outlook Proficient in data management and analysis Proficient in customer resource management software systems REQUIRED EDUCATION and EXPERIENCE 2 - 5 years of previous experience in a role focused on sales, sales force training, and business development in diverse and dynamic environments.
PREFERRED EDUCATION and EXPERIENCE Bachelor’s Degree in business or related fields Sales-related position within the cannabis industry ADDITIONAL REQUIREMENTS Per state law, must be at least 21 years of age Must successfully complete a comprehensive background check Must pass a drug screening Must have reliable transportation and a valid driver’s license WORK ENVIRONMENT This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The company will ask you to help in other departments depending on company needs.
This means that you may not always work in the department where you were hired; teamwork and getting product out to patients is the goal, and this means helping where you are needed is crucial to your success as well as the company’s success.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to be able to speak and hear.
The employee needs to be able to sit at a workstation or in a vehicle for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms and ability to work on a desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format.
Must be able to communicate effectively with others verbally and in writing.
Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds.
Regular and predictable attendance is essential.
POSITION TYPE / EXPECTED HOURS OF WORK This position regularly requires long hours and may frequently work weekends.
TRAVEL Travel is up to 50%, monthly out-of-the-area, and overnight travel may be expected.
OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time, with or without notice.
AAP/EEO Statement FLUENT is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, or any other classification protected by law.
COMPANY BENEFITS FLUENT provides comprehensive benefits offerings to all full-time employees.
Our benefits include medical, dental, vision, and supplemental insurance, a paid time-off program, and a non-matching 401k plan.
All applicants must be legally authorized to work in the United States and will be required to submit proof of such eligibility.
Please note: Only shortlisted candidates will be contacted.