Zoom Interop for Google Meet

Zoom Rooms can join Google Meet meetings by simply adding the Zoom Room to the Google Meet invitation or by entering the Google Meet ID to join. These features are especially useful for organizations who work with vendors and customers primarily using Google Meet. You can get more information from Google here. 

This article covers:

• How to enable Zoom Interop for Google Meet
• How to use one click join
• How to join by meeting ID
• Features available to Zoom Rooms during a Google Meet meeting
• How to allow your Zoom Room to bypass a Google Meet waiting room when joining
• How to allow your Google Meet hardware to bypass Zoom Meeting waiting rooms when joining
• Supported Zoom Rooms appliance devices

Prerequisites for using Google Meet with Zoom Rooms

• Zoom Rooms license
• Zoom Rooms:
  • Windows global minimum version or higher
  • macOS global minimum version or higher
  • Appliances global minimum version or higher
    • Supported Zoom Rooms appliance devices
• Zoom Rooms Controller:
  • iOS controller global minimum version or higher
  • Android controller global minimum version or higher

How to enable Zoom Interop for Google Meet

1. Sign in to the Zoom web portal.
2. Click Room Management, then Zoom Rooms. 
3. Use the Zoom Rooms location hierarchy and choose where to enable this setting.
4. Click the Meeting tab.
5. Click the toggle next to Support Interoperability for Zoom Rooms.
6. Check the box next to Support Google Meet web client meeting on Zoom Rooms.
7. (Optional): Check the box next to Show on home screen to display a Google Meet join button on the room controller or touch display. 

How to use one click join

Send the room a calendar invite that includes the Google Meet information.

On the Zoom Rooms controller, tap Home then find the meeting invite and tap Join to call into the meeting from your Zoom Room.

How to join by meeting ID

1. Tap Home on the Zoom Rooms controller.
2. Tap Join on the controller, then tap the Google Meet icon on the Join Meeting window. 
3. Input the Google Meeting code and tap Join. 

Alternatively, If you have enabled the Show on Home Screen setting, you can follow these steps:

1. Tap Home on the Zoom Rooms controller.
2. Tap the Google Meet icon.  
3. Input the Google Meeting code and tap Join. 

Features available to Zoom Rooms during a Google Meet meeting

After joining, the following in-meeting controls are available:

• Mute Microphone
• Start/Stop Video
• Volume
• Leave meeting
• Send problem report
• Rejoin meeting
• Rooms controls (if configured)
• Camera controls (if only one camera is connected to the system; camera controls are not available if multiple cameras are present)

Zoom Interop for Google Meet is only supported in Zoom Rooms with a single camera, single microphone and single speaker. If the Zoom Room has multiple cameras, microphones and/or speakers, Google Meet may select the wrong camera, microphone or speaker to use, respectively, and this cannot be changed during the call due to Zoom Interop limitations. The Google Meet meeting will only appear on the first display of the Zoom Room. A second or third display will not show additional Google Meet meeting participants or shared content.

Note: Screen sharing to a Google Meet meeting requires access to the Google Meet client. No wireless or wired HDMI screen sharing is available through the Zoom Room while joined to a Google Meet meeting from a Zoom Room. Do not connect devices (e.g. a laptop) to the wired HDMI input of a Zoom Room before or during a Google Meet call using Zoom Interop - it may lead to unpredictable results.

How to allow your Zoom Rooms to bypass a Google Meet waiting rooms when joining

By default, participants joining using a Zoom Room must be admitted to the Google Meet meeting by someone already in the meeting. As an administrator, you can allow Zoom Room devices to join Google Meet meetings without going through the admission process. To do this, generate an interop token and add it to the Zoom web portal settings:

1. In the Google Admin console, click Menu, then Apps, and then Google Workspace.
2. Click Interoperability tokens and then Add a token.
3. Select Zoom from the dropdown menu.
4. Enter a token name for your own reference, and click Create a token.
5. Copy the token to your clipboard and click Close.
   Note: Be sure to copy the token. It will not be shown again.
6. Sign in to the Zoom web portal.
7. Click Room Management then Zoom Rooms.
8. Click Account Settings then click the Meetings tab.
9. Find the Support Interoperability for Zoom Rooms heading, and click the icon next to the Google Meet Interop Token field.
10. Paste the token.

How to allow your Google Meet hardware to bypass Zoom Meeting waiting rooms when joining

By default, participants joining using a Zoom Meeting must be admitted by someone already in the meeting. As an administrator, you can allow Google Meet hardware devices to join Zoom meetings without going through the admission process. To do this, generate an interop token and add it to your Google settings:

1. Sign in to the Zoom web portal.
2. Click Account Management, then click Account Settings.
3. Under the Meeting tab, find Allow my organization's 3rd party conference room systems to join my Zoom meetings, and generate a token.
4. Copy the token to your clipboard.
   Note: Be sure to copy the token. It will not be shown again.
5. In the navigation menu, click Settings. 
6. In the Security section under Waiting Room, click Edit Options.
7. Under Who should go in the waiting room?, select either Users not in your account or
   Users who are not in your account and not part of your whitelisted domains. 
   Note: Selecting Everyone will prevent Google Meeting hardware bypassing the Waiting Room. 
8. In another browser tab, open your Google Workspace Admin settings.
9. Click Devices, then click Google Meet hardware.
10. Click Settings, then Service settings, then Built-in interoperability direct access.
11. Paste the token generated and copied from Step 4.

Supported Zoom Rooms appliance devices

*These devices will be fully supported in the future. You may encounter some minor issues using them currently.