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CDH Enablement Series: How to Determine Your BAU Reporting, KPIs, and Value Measurement
In this session, we explain how to determine what to report on to prove the uplift in business performance that results from using Customer Decision Hub. We describe how to set up the reporting, use test and control strategies to prove attribution, and calculate the overall value produced from 1:1 Customer Engagement.
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How to Determine Your BAU Reporting KPIs and Value Measurement
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Posted: 2 years ago
PEGA
Pegasystems Inc.
US
@Nizam the recording should be available sometime next week. Please subscribe to/follow this page and you will get a notification when it is posted. Thank you for your interest.
Linda