Your organization's administrator has requested permission to connect to your Gmail account so that they can migrate your email messages to a new Google Workspace account.
If you authorize the process, the administrator can only migrate your messages. They aren't able to read, delete, or alter the messages.
Authorize the connection to your Gmail account
- In the authorization request email message, click View authorization request.
- Click Authorize.
If you don't want to authorize, click Deny, and your admin won't have permission to connect to your Gmail account.
- Review the conditions of access and click Continue.
The admin now has permission to transfer your Gmail messages. If you change your mind, click Deny.
Troubleshoot issues
If you encounter issues with the authorization process, try the troubleshooting steps in this table.
| Error | Try these troubleshooting steps... |
|---|---|
| Authorization flow failed. Try again later | Open the authorization request in a new tab, and try the authorization process again. |
| Authorization failed because the account owner did not grant view access to emails, only access to the profile | Restart the authorization process again. When you get the conditions of access, make sure that you check the View your email messages and settings box before you click Continue. |
| Access restricted | Check that you have signed in to the correct Gmail account (the account that received the authorization request email). |
| Authorization request no longer available | Your admin has withdrawn their request to connect to your account. No further action is required. |
