All Systems Operational

About This Site

This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.

Analytics ? Operational
Partner Portal ? Operational
Control Center ? Operational
Public internet peering ? Operational
Partner Help Center ? Operational
Phone book ? Operational
Provisioning service ? Operational
One-Touch Join ? Operational
PSTN access ? Operational
QoS Backbone ? Operational
Registration and Call Service Operational
VMR service ? Operational
Cloud Video Interop for Microsoft Teams ? Operational
Google Meet Interoperability Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 10, 2024

No incidents reported today.

Nov 9, 2024
High Priority Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 07:00 UTC
Scheduled - The Pexip Service Ops team will be performing maintenance on our service platform. This may lead to an interruption in the availability of Analytics, Control Center, Partner Portal, VMR and Interop services. We anticipate that ongoing calls will likely experience disruption. Also, during the maintenance window, users may encounter difficulties when attempting to initiate new connections
Oct 22, 10:16 UTC
Youtube streaming from VMR's was failing today, a fix has been applied and we are monitoring.
Resolved - This incident has been resolved.
Nov 9, 00:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 12:09 UTC
Nov 8, 2024
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024
Intermittent Call Failures in Frankfurt PoP
Resolved - No further issues have been observed or reported. All systems are operational at this time.
Oct 30, 14:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 13:13 UTC
Identified - The issue has been identified as related to intermittent DNS resolution failures, and our team is actively working on a mitigation. Further updates will follow as we work towards a full resolution.
Oct 29, 12:01 UTC
Investigating - We are currently investigating an intermittent issue that might affect SIP calls from unregistered in our Frankfurt Point of Presence (PoP).
Oct 29, 10:25 UTC
Oct 29, 2024
Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

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