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Incident affecting Resource Manager API

Cloud Resource Manager (CRM) is facing low availability on create, update and delete operations for Projects and Folders. As a result, executing these operations might result in customers encountering an ‘Unknown Error’ message.

Incident began at 2023-11-20 22:37 and ended at 2023-11-21 02:50 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
21 Nov 2023 02:57 PST

DIAGNOSIS

Customers impacted by this issue may find that they are unable to create/update/delete Projects or/and Folders. There is no impact on existing Projects and Folders.

WORKAROUND

None at this time

CLOSING MESSAGE

The issue with Resource Manager API has been resolved for all affected users as of Tuesday, 2023-11-21 02:50 US/Pacific. We thank you for your patience while we worked on resolving the issue.
21 Nov 2023 01:49 PST

Description:

We've received a report of an issue with Cloud Resource Manager API as of Monday, 2023-11-20 22:37 US/Pacific. We will provide more information by Tuesday, 2023-11-21 03:00 US/Pacific.

Diagnosis:

Customers impacted by this issue may find that they are unable to create/update/delete Projects or/and Folders. There is no impact on existing Projects and Folders.

Workaround:

None at this time.