Service Health

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Incident affecting Apigee Edge Public Cloud

Apigee Edge Public Cloud customers may see missing audit logs starting from 22nd June 2024 globally.

Incident began at 2024-06-26 07:02 and ended at 2024-06-26 12:31 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
26 Jun 2024 12:31 PDT

The issue with Apigee Edge Public Cloud has been resolved for all affected users as of Wednesday, 2024-06-26 12:04 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

26 Jun 2024 12:02 PDT

Summary: Apigee Edge Public Cloud customers may see missing audit logs starting from 22nd June 2024 globally.

Description: We believe the issue with Apigee Edge Public Cloud is mitigated.

Currently there is a backlog which is currently being cleared and expected to complete by Wednesday, 2024-06-26 17:00 US/Pacific.

We will provide an update by Wednesday, 2024-06-26 17:30 US/Pacific with current details.

Diagnosis: Customers may see missing Apigee Edge Public Cloud audit logs starting from 22nd June 2024 globally.

Workaround: None at this time.

26 Jun 2024 09:12 PDT

Summary: Apigee Edge Public Cloud customers may see missing audit logs starting from 22nd June 2024 globally.

Description: We are experiencing an issue with Apigee Edge Public Cloud beginning at Saturday, 2024-06-22 00:00 US/Pacific.

Our engineering team still continues to investigate the issue.

We will provide an update by Wednesday, 2024-06-26 12:30 US/Pacific with current details.

Diagnosis: Customers may see missing Apigee Edge Public Cloud audit logs starting from 22nd June 2024 globally.

Workaround: None at this time.

26 Jun 2024 07:16 PDT

Summary: Apigee Edge Public Cloud customers may see missing audit logs starting from 22nd June 2024 globally.

Description: We are experiencing an issue with Apigee Edge Public Cloud beginning at Saturday, 2024-06-22 00:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2024-06-26 09:30 US/Pacific with current details.

Diagnosis: Customers may see missing Apigee Edge Public Cloud audit logs starting from 22nd June 2024 globally.

Workaround: None at this time.