Service Health
Incident affecting Apigee Edge Public Cloud
Apigee Edge Public Cloud customers may see missing audit logs starting from 22nd June 2024 globally.
Incident began at 2024-06-26 07:02 and ended at 2024-06-26 12:31 (all times are US/Pacific).
Previously affected location(s)
Global
Date | Time | Description | |
---|---|---|---|
| 26 Jun 2024 | 12:31 PDT | The issue with Apigee Edge Public Cloud has been resolved for all affected users as of Wednesday, 2024-06-26 12:04 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| 26 Jun 2024 | 12:02 PDT | Summary: Apigee Edge Public Cloud customers may see missing audit logs starting from 22nd June 2024 globally. Description: We believe the issue with Apigee Edge Public Cloud is mitigated. Currently there is a backlog which is currently being cleared and expected to complete by Wednesday, 2024-06-26 17:00 US/Pacific. We will provide an update by Wednesday, 2024-06-26 17:30 US/Pacific with current details. Diagnosis: Customers may see missing Apigee Edge Public Cloud audit logs starting from 22nd June 2024 globally. Workaround: None at this time. |
| 26 Jun 2024 | 09:12 PDT | Summary: Apigee Edge Public Cloud customers may see missing audit logs starting from 22nd June 2024 globally. Description: We are experiencing an issue with Apigee Edge Public Cloud beginning at Saturday, 2024-06-22 00:00 US/Pacific. Our engineering team still continues to investigate the issue. We will provide an update by Wednesday, 2024-06-26 12:30 US/Pacific with current details. Diagnosis: Customers may see missing Apigee Edge Public Cloud audit logs starting from 22nd June 2024 globally. Workaround: None at this time. |
| 26 Jun 2024 | 07:16 PDT | Summary: Apigee Edge Public Cloud customers may see missing audit logs starting from 22nd June 2024 globally. Description: We are experiencing an issue with Apigee Edge Public Cloud beginning at Saturday, 2024-06-22 00:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2024-06-26 09:30 US/Pacific with current details. Diagnosis: Customers may see missing Apigee Edge Public Cloud audit logs starting from 22nd June 2024 globally. Workaround: None at this time. |
- All times are US/Pacific