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Incident affecting Looker Studio

Looker Studio experiencing data request slowness or timeouts

Incident began at 2024-10-24 22:32 and ended at 2024-10-25 02:23 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
25 Oct 2024 02:23 PDT

The issue with Looker Studio has been resolved for all affected projects as of Friday, 2024-10-25 02:23 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

25 Oct 2024 01:19 PDT

Summary: Looker Studio experiencing data request slowness or timeouts

Description: We are experiencing an issue with Looker Studio beginning at Thursday, 2024-10-24 19:30 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-10-25 03:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: The impacted users may observe the batched data requests experiencing slowness or timeout.

Workaround: None at this time.

24 Oct 2024 23:17 PDT

Summary: Looker Studio experiencing data request slowness or timeouts

Description: We are experiencing an issue with Looker Studio beginning at Thursday, 2024-10-24 19:30 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-10-25 01:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: The impacted users may observe the batched data requests experiencing slowness or timeout.

Workaround: None at this time.