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Customers may experience elevated latencies in Apigee Sense.

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Incident affecting Apigee

Customers may experience elevated latencies in Apigee Sense.

Incident began at 2024-03-12 13:33 and ended at 2024-03-12 17:13 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date	Time	Description
12 Mar 2024	17:13 PDT	The issue with Apigee Sense has been resolved for all affected projects as of Tuesday, 2024-03-12 16:18 US/Pacific. We thank you for your patience while we worked on resolving the issue.
12 Mar 2024	15:54 PDT	Summary: Customers may experience elevated latencies in Apigee Sense. Description: Mitigation work is still underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2024-03-12 17:00 US/Pacific. Diagnosis: Impacted customers may experience delays in bot detection which may in turn affect blocking rules Apigee Sense Protection feature is working as intended. Workaround: None at this time.
12 Mar 2024	14:50 PDT	Summary: Customers may experience elevated latencies in Apigee Sense. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2024-03-12 16:00 US/Pacific. Diagnosis: Impacted customers may experience delays in bot detection which may in turn affect blocking rules Workaround: None at this time.
12 Mar 2024	13:59 PDT	Summary: Customers may experience elevated latencies in Apigee Sense API. Description: We are experiencing an issue with Apigee Sense beginning at Tuesday, 2024-03-12 10:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2024-03-12 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Impacted customers may experience delays in bot detection which may in turn affect blocking rules Workaround: None at this time.

All times are US/Pacific