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Incident affecting Google Cloud Networking

Google Cloud Networking customers may experience a high latency and 500 errrors

Incident began at 2023-12-05 09:24 and ended at 2023-12-05 10:43 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Berlin (europe-west10)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
5 Dec 2023 10:43 PST

The issue with Google Cloud Networking has been resolved for all affected projects as of Tuesday, 2023-12-05 10:10 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

5 Dec 2023 10:18 PST

Summary: Google Cloud Networking customers may experience a high latency and 500 errrors

Description: Mitigation is in place and engineers are seeing improvements in latency and error rates. Engineers are continuing to monitor for full recovery.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2023-12-05 11:30 US/Pacific.

Diagnosis: Customers may experience high latency and 500 errors.

Workaround: None at this time.

5 Dec 2023 10:01 PST

Summary: Google Cloud Networking customers may experience a high latency and 500 errrors

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2023-12-05 11:20 US/Pacific.

Diagnosis: Customers may experience high latency and 500 errors.

Workaround: None at this time.

5 Dec 2023 09:38 PST

Summary: Google Cloud Networking customers may experience a high latency and 500 errrors

Description: We are experiencing an issue with Google Cloud Networking beginning at Tuesday, 2023-12-05 06:45 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-12-05 11:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: None at this time.

Workaround: None at this time.