2Mobile d.o.o.

“Companies that do not adapt to the use of AI will be left behind.” This powerful conclusion from our recent roundtable discussion highlights why AI is critical for staying competitive. Leaders from A1 Slovenija d.d., CME Adria, Elektro Gorenjska, d.d., and GLS Slovenia discussed: ✔️ How AI improves efficiency and customer experiences ✔️ Strategies for convincing management and employees to embrace AI ✔️ The future of voice agents and multi-channel communication 💡 AI is not replacing humans—it’s enabling smarter work. Read the full discussion here 👉 https://lnkd.in/gyWurvps Thank you again to our amazing round table panelists: Burcu Begic, Katja Kojadinović, Matej Pintar, Rok Izlakar and moderator Matjaž Možina boost.ai #ConversationsStartHere #MessagingStartsHere #ConversationalAI #AI #Leadership #BusinessInnovation

Kako hibridni modeli integracije umetne inteligence spreminjajo poslovanje podjetij? Na nedavnem dogodku "Virtualni agenti: Sožitje človeka in umetne inteligence" smo s strokovnjaki iz 2Mobile d.o.o., boost.ai in A1 Slovenija d.d. raziskali, kako AI preoblikuje podporo strankam in optimizira poslovne procese. Ključni poudarki dogodka: - Virtualni agenti ne nadomeščajo zaposlenih, temveč jim omogočajo osredotočanje na strateške naloge - Implementacija AI je lahko hitra in učinkovita - traja lahko le nekaj tednov - Študija primera pri A1 Slovenija je prikazala, da so s svojim virtualnim agentom LUMI dosegli 53,5% avtomatizacijo interakcij Več o prihodnosti hibridnih modelov UI in njihovem vplivu na konkurenčnost podjetij preberite v našem najnovejšem blogu --> https://lnkd.in/dwgPbD8z #MessagingStartsHere #ConversationalAI #AI #ConversationsStartHere

Za nami je še en uspešen dogodek, tokrat na temo Virtualni agenti: Sožitje človeka in umetne inteligence! Skupaj smo raziskovali, kako umetna inteligenca spreminja uporabniško izkušnjo in poslovne procese ter izboljšuje učinkovitost podpornih služb. Hvala našim odličnim govornikom – tako mednarodnim kot domačim strokovnjakom – za deljenje svojih bogatih izkušenj in vpogledov! Posebna zahvala tudi našima partnerjema, boost.ai in A1 Slovenija d.d., za podporo pri organizaciji dogodka. Seveda pa gre zahvala tudi vsem našim zaposlenim, brez katerih ta dogodek ne bi bil mogoč. Veselimo se nadaljnjih skupnih korakov pri uvajanju teh inovacij v poslovanje! Matjaž Možina, Burcu Begic, Damjan Hohnec, Matej Pintar, Katja Kojadinović, Rok Izlakar, Nói Björnsson, Adam Fenwick, Marko Možina, Rok Naraks, A1 Slovenija d.d., GLS Slovenia, Elektro Gorenjska, d.d., PRO PLUS, d.o.o., CME // Another successful event is behind us, this time we talked about How Virtual Agents and Humans interact and work in tandem. Together, we explored how AI is transforming customer experience, business processes, and enhances the efficiency of contact centers. A big thank you goes to our fantastic speakers—both international and local experts—for sharing their valuable insights and experiences! Special thanks also to our partners, boost.ai and A1 Slovenija d.d., for their support in organizing the event. And, of course, a huge thanks to all our employees, without whom this event wouldn’t have been possible. We look forward to continuing our journey of integrating these innovations into businesses and growing with them! #Event #AI #ArtificialIntelligence #BusinessSolutions #MessagingStartsHere #ConversationalAI

We had an amazing experience at the eps ARENA SUMMIT 2024! A special thank you to everyone who attended our CEO's Matjaž Možina's presentation on AI-powered Fan Engagement, where he highlighted how 2Mobile is revolutionizing sports through cutting-edge technology. ⚽📱 The future of fan interaction is here, and we are proud to be part of this transformation! Matjaž also had a great panel discussions about customer journey of the fan together with Johannes Dobretsberger Dennis Bünger Patrick Cotting, Ph.D. Philipp Deipenbrock Looking forward to many more opportunities to innovate in the sports world. ESB Marketing Netzwerk #MessagingStartsHere #ConversationalAI #AI #SportsTech #FanEngagement #ArenaSummit #ConversationsStartHere

Pri 2Mobile verjamemo, da tehnologija lahko spremeni način, kako komuniciramo z javnimi storitvami. Virtualni agenti omogočajo enostavnejšo, hitrejšo in bolj dostopno interakcijo med državljani in mestnimi storitvami. Kako lahko virtualni agenti olajšajo dostop do informacij in izboljšajo uporabniško izkušnjo za državljane in meščane? Odkrijte več na našem dogodku 16. oktobra, kjer bomo podrobneje predstavili rešitve, ki že zdaj digitalizirajo javne storitve! Preberite več >> https://lnkd.in/gW_vRq_F #MessagingStartsHere #ConversationalAI #AI #VirtualniAgenti #Digitalizacija #2Mobile #JavneStoritve #Dogodek #ConversationsStartHere

Virtualni agenti: Sožitje človeka in umetne inteligence 16. oktober 8.30 – 14.30 One66, Celovška cesta 166, Ljubljana   2Mobile d.o.o. v sodelovanju z boost.ai in partnerjem dogodka A1 Slovenija d.d. organiziramo izobraževalni dogodek, namenjen vodjem služb za podporo uporabnikom, vodjem prodaje, zaposlenim v klicnih centrih, operativnim vodjem in vsem, ki iščejo preverjene rešitve za izboljšanje učinkovitosti poslovanja. Na dogodku bodo sodelovali tako mednarodni kot domači strokovnjaki, ki bodo delili konkretne izkušnje z integracijo umetne inteligence v podporne službe ter predstavili, kako lahko te rešitve pozitivno vplivajo na poslovne rezultate. Adam Fenwick, SVP za globalna zavezništva pri Boost.ai, bo predstavil, kako generativna umetna inteligenca spreminja področje potrošniške izkušnje (CX). Nói Björnsson, strateški vodja partnerstev pri Boost.ai, bo govoril o naslednji generaciji virtualnih agentov, ki temeljijo na generativni umetni inteligenci. Burcu Begic, direktorica službe za pomoč uporabnikom pri A1 Slovenija; Rok Izlakar, direktor GLS Slovenia; Matej Pintar, direktor sektorja IKT pri Elektro Gorenjska, d.d.; in Katja Kojadinović, vodja kontaktnega centra CME Adria (PRO PLUS, d.o.o./RTL Hrvatska) ter Matjaž Možina, direktor 2Mobile, bodo z nami delili svoje  izzive, izkišnje ter rezultate, ki jih je uvedba rešitev umetne inteligence prinesla v slovenska podjetja.   Več dogodku in program: >> https://lnkd.in/dtwgZvqq

Our CEO Matjaž Možina had a fantastic time presenting how AI will revolutionize fan engagement at the SportsProAI event in London yesterday. Big thanks to SportsPro for the invitation. For this occasion we also created a special Virtual Agent with the help of our partners boost.ai which powered by AI answered all of the atendees questions without missing a beat. #SportsproAI #FutureIsHere #SportsAI #ConversationalAI #ConversationsStartWithUs #MessagingStartsHere Photos by SportsPro

How can AI improve the stadium experience? 🏟️ 2Mobile d.o.o.'s AI-powered chatbots are showcasing how technology is transforming sports fan engagement. From seamless ticketing and fan activations to VIP experiences, they allow fans to watch their favourite team play live, order food, and purchase merchandise — all without leaving their seat! Get more insights in our #VirtualSportsFanReport! 👉 https://lnkd.in/eEh8TBzb 📥 #AI #Innovation #Sports Matjaž Možina

Voice bots are revolutionizing call centers, offering 24/7 support, shorter wait times, and scalable, cost-effective solutions. With AI-powered automation, businesses can improve customer experience while reducing operational costs. Several companies are already reaping these benefits with 24/7 bot support! 💬 Want to learn how voice bots can transform your business? Check out more info below 👇 🔗 https://lnkd.in/dXEZm8BP ➡️ 🤖 #AI #VoiceBots #CustomerExperience #MessagingStartsHere #ConversationalAI #ConversationsStartHere

We’re thrilled to announce that Matjaž Možina and the 2Mobile team will be at SportsPro AI at the London Stadium on September 23 to talk about the Next Generation of Sports AI Chatbots. This is an exciting opportunity to explore how AI can revolutionize sports and enhance fan experiences. Stay tuned for more updates, and we look forward to seeing you there! #SportsTech #AIinSports #London2024 #MessagingStartsHere #ConversationalAI #AI #ConversationsStartWithUs