Power, precision, and elegance define the 2024 ROG Zephyrus G16 (GU605). Thinner and sleeker than ever before, the Zephyrus G16 is powered by Intel® Core™ Ultra 9 processor 185H with AI accelerators, up to NVIDIA® GeForce RTX™ 4080 and equipped with the ROG Nebula Display.
Windows 11 Home (64-bit)
Intel® Core™ Ultra 9 Processor 185H 2.3 GHz (24MB Cache, up to 5.1 GHz, 16 cores, 22 Threads); Intel® AI Boost NPU
To track your order purchased through a registered account, you can view your order in your account management page by login to you account at any time. Alternatively, you can also refer to the shipment/delivery notifcation email sent to your email associated to your order for the courier and the tracking number.
How much are the delivery/shipping charges?
Nothing. You get FREE shipping on all orders with no minimum spend when you shop at the ASUS Online Store.
How long will it take for me to receive my order?
Genereally, all orders made before 12pm will be fulfilled between 3 to 5 business days and if you are an ASUS Member, your order will be automatically upgraded to next-busienss day, while all back-orders will be fulfilled betwen 10 - 14 days. However delivery lead times may be extended due to stock availability for back-orders and during peak periods, which we will notified you via email or SMS.
What are your delivery timings?
We use local couriers to facilitate the delivery of our orders; therefore it would usually take place between 10am-5pm, five days a week, excluding Saturdays, Sundays and Public Holidays. We are unable to deliver at specific times (e.g. at 10am, before 6pm, after 7pm etc).
Will you contact me if there is a delay in my order?
In the event of unforeseen circumstances that lead to a delay in the fulfilment of your order, we will make every effort to contact you, keep you informed of the progress and arrange for rescheduling if needed.
Can I change make changes to delivery?
Yes you can however you are required to inform us of the changes before we shipped out your order. Your order is marked as shipped when you receive a tracking code in your shipment/delivery notification email.
Do you offer self-collection service?
Yes we do. You can select to pick up upon checkout. Once your oder is ready for collection, you will recevie a notification to collect via our email. Self-collection is only available at our ASUS Exclusive Store Bugis. Unfortunately, self-collection option is not available for purchases made through the Employee Purchase Store or Education Purchase.
What must I bring for self-collection in-store?
Just bring along a copy of your online order confirmation or shipment/delivery notification and show it to our staff during collection. You may be asked to present a photo ID (NRIC or Driver's License) for verification purposes againist your order details. If you are unable to collect your order in-store personally, please contact us first to notify us of the name of the person you have nominated to collect your order. Goods will not be given out to any individual without prior notice from the purchaser.
Can I ask a third party to collect on my behalf, ie. Grab Express / Go Send?
Unfortunately we do not allow proxy collection from any third party services.
Do you shipped internationally?
Unfortunately we do not.
How do I change my shipping/delivery address?
If you have received our order confrimation and have yet to receivie the shipment/delivery notification, please contact us for assistance as soon as possible.
My order has yet to arrive? What should I do?
Genereally, you should receive your order within 3 - 5 business days for in-stock products, or 10 - 14 days for back-orders, depending on stock availability. Should you not be able to receive your order as per the indicated delivery time frame, please contact us with your shipping address and Order ID so that we can check your delivery status with our courier.
Return and Exchange
What are your policies on returns, exchanges and refunds?
At ASUS, we strive to ensure that all our customers are satifised with their purchases. As such, we recommend you read our return and exchange policy under our Terms of Sales Agreement prior to you making a purchase from our online store, so that you are familiar with our policy on exchange or returns and your legal rights and remedies.
We also recommend you immediately inspect any goods that we deliver to you or that you collect from one of our store, to ensure you are completely satisfied with your order, including that the goods are of acceptable quality, and match the description we have provided to you.
Can I return a promotional item?
Our return policy are applicable to all products on ASUS Store.
How do I request for a return or exchange?
At any point of time you would like to request for a return or exchange, please contact us immediately within 7 days from the date of self-collection or the receiving date of your product.
General
What are the payment methods available?
We accept all major credit cards, debit cards, PayNow, Atome and Grab Pay.
For 0% Interest Payment Plan, we accept payment from cards issued by UOB, DBS and HSBC banks.
Do you offer instalment plan or split payments?
Yes. We offer 0% Interest free credit card instalment and split payment option with Atome or GrabPay Later. Please visit the Atome and Grab for more details and information.
How can I create an ASUS account?
1. Go to the ASUS Official Website and click "Login" at the upper right corner. 2. Click Sign Up. 3. Choose the registration method from mailbox as for the member login that you prefer. (Registering by mailbox will be mandatory for shopping in store). 4. Fill your information in the required fields marked “*”. Click "I'm not a robot" and click "Sign Up". 5. Verification of your basic information completed. 6. Please access your email and click the verification link to activate your ASUS account.
Can I make an order as a guest?
Yes, you can shop as a guest, however, our membership may give you more benefits such as FREE Next-Business Day delivery when you shop here.
What should I do if I didn’t receive an order confirmation e-mail?
Please ensure that the email address on your order is correct or that the email has not been sent directly to a spam folder. You could also go into My Account (ASUS Member Account)page to check the order details.
The Back-order on our website means to place an order for a product that is temporally out of stock, which we will then get it delivered to you between 10 - 14 days.
Do you do trade-in for old ASUS products?
Unfortunately we do not do trade in.
Do you allow product customization/upgrade?
Unfortunately we do not offer product customization over at our Online Store at the moment. If you would like, you can visit our ASUS Exclusive Store Bugis, and our appointed reseller can advise you with that. Kindly note that we strongly suggest you not to perform such upgrade on your own as it may result in the voiding of the manufacturer warranty.
Look for the "ASUS Premium care" or "Extended Warranty" option and click on it.
You will be directed to a page that provides details about the ASUS Premium care service, including its benefits and coverage.
Review the terms and conditions, as well as the pricing for the service.
Click on the "Add to Cart" button to proceed with the purchase.
Proceed to the payment section.
Choose your preferred payment method and provide the necessary details.
Complete the payment process and wait for a confirmation email or receipt.
After successful activation, the warranty period begins automatically with the end date of the standard warranty
Please note that the availability and purchase process of ASUS Premium care may vary depending on your country or region. It is recommended to visit the official ASUS website or contact ASUS customer support for more specific instructions and assistance.
Pay for your purchase in interest-free instalments with Atome or PayLater by Grab .
Here’s how it works:
1. Add your preferred product to your shopping bag and proceed to checkout. 2. Enter your order details and click "Next". 3. Select Atome or PayLater by Grab as your payment method. 4. Follow the on-screen instructions at Atome or PayLater by Grab to complete!
Visit the following site for more details or terms and conditions: AtomePayLater by Grab
Windows 11 Home (64-bit)
Intel® Core™ i7-13620H Processor 2.4 GHz (24M Cache, up to 4.9 GHz, 10 cores: 6 P-cores and 4 E-cores)
Pay for your purchase in interest-free instalments with Atome or PayLater by Grab .
Here’s how it works:
1. Add your preferred product to your shopping bag and proceed to checkout. 2. Enter your order details and click "Next". 3. Select Atome or PayLater by Grab as your payment method. 4. Follow the on-screen instructions at Atome or PayLater by Grab to complete!
Visit the following site for more details or terms and conditions: AtomePayLater by Grab
Windows 11 Home (64-bit)
Intel® Core™ i7-13650HX Processor 2.6 GHz 24M Cache, up to 4.9 GHz, 14 cores: 6 P-cores and 8 E-cores)
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