Sze Fang Chiew

Want to learn more about how Oracle is helping bring AI to its customers? In this episode Host Karissa Breen sits down with Oracle’s Ashish Ray, vice president, product management, Oracle database and Sunil Wahi, vice president, Fusion Cloud Applications for more perspective into how Oracle is helping its customers to solve business challenges as well as the potential to tap into AI.

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Are you ready to tackle the customer experience challenges that keep business leaders up at night? Lenovo's partnership with ServiceNow illustrates a powerful response to these widespread issues, which many businesses in APAC and beyond continue to face. By focusing on delivering seamless customer experiences, Lenovo has unlocked new potentials in revenue streams. Here's how their strategic shift has paid off: ➡️ A 20% reduction in customer churn ➡️ A 25% improvement in net promoter score within a single year ➡️ A 40% faster onboarding of enterprise customers These outcomes highlight the strategic advantage of refining customer interactions. 🚀 Learn more about Lenovo’s transformation and its impact. http://spr.ly/6047jleDb

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Don’t miss the most highly anticipated Forrester APAC webinar of the year for technology leaders! Join us to be among the first to see our list of top 10 emerging technologies crucial for responding to change and fostering growth.

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Great to see Rancher by SUSE moving back to the leader quadrant in the latest Gartner report on container platforms. One of the key reasons behind the move is our improved ability to execute. I am happy that our team was able to connect several APAC new customers with Gartner for interviews. There are 3 hybrid multi-cloud players in that quadrant, but only Rancher Prime avoids lock-in into a specific container platform. https://lnkd.in/gXPj-MkP

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Travel & Expense cost control emerges as a top strategic priority, with lack of visibility identified as the biggest roadblock to T&E efficiency - Future CFO Survey.

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How Do You Maximize Gen AI Value in Financial Services? FSI leaders have embraced Gen AI for transformative solutions, yet one major roadblock remains… While 73% of FSI respondents feel they've reached peak Gen AI value, 27% still face challenges due to a lack of strategic focus. Here’s how to overcome these obstacles: Strategic Roadmapping 📍 Collaboration is key here. Strategic planning between tech and business teams helps define high-impact use cases and set realistic Gen AI expectations. Tools like SoftServe’s Rapid Prioritization Framework assess business value and technical feasibility for effective prioritization and prototyping (details in comments). Infrastructure Modernization 🏗️ With 31% of FSI organizations facing prototype issues and 52% struggling with model rollout, upgrading infrastructure is essential. For example, we helped a global custodian bank streamline AI deployment by implementing a ModelOps platform, boosting model accountability and time-to-market. Robust Data Governance 📊 High-quality, accessible data is foundational for Gen AI success. We collaborated with a banking client who leveraged data to develop chatbots and improve marketing strategies, enhancing customer engagement and operational efficiency. There is an incredible opportunity to reduce these roadblocks strategically. 

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💡 How do you connect 10 million vehicles with the power of #opensource and #cloud technology? Read how Han Young-joo, Executive Director of Hyundai Motor Company (현대자동차)'s Cloud Development Lab, has done so with the help of SUSE and OpenStack technologies. 👉 At #SUSECON24, Dr. Han walked us through Hyundai Motor Company’s self-built H Cloud. H Cloud, built on OpenStack and utilizing #RancherPrime, hosts and supports connected car services that provide remote engine start, on-demand diagnostics, and remote door locking & unlocking for more than 10 million connected cars operating around the world. 🔗 Find out more here. https://okt.to/5SAYUH

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The Edge Singapore reports from Oracle #CloudWorld 2024 on how Oracle is incorporating #generativeAI into its solutions to help organisations embrace the #technology at scale for operational efficiency https://lnkd.in/guCf4z5x

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🚀 Discover how Trade-Van supercharged its application production with #RancherPrime and #NeuVectorPrime! By leveraging SUSE's solutions, Trade-Van achieved ✅ 90% less deployment time, ✅ faster and more flexible updates to production apps, ✅ end-to-end container security throughout the full lifecycle and more. 👉 Read their full success story here: https://okt.to/rRQoxw

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It's a historical milestone for Oracle in the region! Oracle is thrilled to announce the investment of over US$6.5 billion to launch a public cloud region in Malaysia. This move highlights Malaysia's unique growth opportunities in Asia Pacific for organizations aiming to accelerate their expansion with cutting-edge digital technologies. Substantial investment underlines Oracle's dedication to Malaysia as a regional gateway for cloud infrastructure, a wide array of SaaS applications, and to drive AI-fueled innovation, boosting the country's digital economy. By expanding #OCI cloud capacity in Asia Pacific to 12 public cloud regions, Oracle aim's to empower businesses of all sizes to innovate with data, analytics, and AI, thus fostering technological innovation and growth. At Oracle, our mission is to enable our customers to leverage the power of cloud and AI for their rapid advancement. We are excited about the future and look forward to supporting our customers as they thrive in this new era. https://lnkd.in/gnDqse3d Fitri Abdullah #oracle #oraclecloud #CloudComputing #DigitalTransformation #Innovation #AI #apec #cloudregion

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I attended a meet-up last week focused on the Singapore market, where the government's strong support for partnerships with ServiceNow was a key topic. This initiative aligns perfectly with the exciting developments in AI technology that ServiceNow is championing. The recent announcement about putting AI to work for people across industries highlights the transformative potential of these innovations. In Singapore, this partnership can empower local businesses to streamline operations, enhance customer experiences, and drive growth. As organizations leverage ServiceNow’s AI-driven solutions, we can expect significant advancements in IT service management, customer service, and HR operations. This collaboration not only positions Singapore as a leader in digital transformation but also sets a precedent for other regions looking to modernize their service infrastructures. It’s an exciting time for businesses in Singapore, and I look forward to seeing how these partnerships evolve to drive innovation and sustainable growth! I also put this article here so everyone can gain more insights about ServiceNow: https://lnkd.in/gnnKFg5X #ServiceNow #AI #DigitalTransformation #Singapore #Innovation #Partnerships #SmartNation #TechTrends

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