Serene Chew

Here’s a peek into how we are building healthier and stronger communities! This week, Dr Keith Lim, Group Head of Medical and Quality, shares how we are giving back to communities and doubling down on our efforts to reduce disease burden, to do right by our Public. Stay tuned for the next post where we explore how we protect our Planet. In the meantime, leave a comment below on what topics you’d like us to cover next! #AskTheExpert #CareForGood #IHHHealthcare #IHHLeadership #Sustainability #PeopleWellbeing #MentalWellbeing

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Medical necessity is THE hot topic in the #RevenueCycleManagement arm of the lab industry this year. I asked Liset Sanchez, Client Manager with Lighthouse, to weigh in on the topic recently. She developed the below guidance and best practices from an #RCM perspective to help our #laboratory clients navigate these challenges. Lighthouse Lab Services can assist you in navigating the current billing landscape for your test menu, helping you optimize your billing processes as you launch your lab or expand your test offerings. Reach out for more information!

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What is Financial Life Cycle Most of us are : Phase 1 - work for others (employee) Phase 2 - work for himself (self employed) Phase 3 - others work for him (business owner) Not everyone has business acumen and working for others seems like our destiny. But there is a way out - investing for money Phase 1 - work for money Phase 2 - work with money (when your investment starts bearing fruits and brings you passive income) Phase 3 - money works for you Which one suits you ? Below is good advice for everyone

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Finally! Farrer Park Hospital's Medical Records Office has reached another milestone. Yes. Requesting for medical records online is not new but it's definitely a big leap for FPH MRO. From requesting for medical records via email to an online platform, MRO will be able to track its workload and TAT for each request. This online request will allow MRO to quickly generate a quotation to be emailed to requestor for acceptance. The acceptance reply will be directed to Finance team to generate invoice for payment. MRO will then prepare and send the requested documents upon receipt of payment. Such process saves waiting time and eases tracking and monitoring. This portal would not have been a success without the buy-ins from the stakeholders, i.e. Medical Urgency Clinic, Finance and Medical Records Office, and definitely not forgetting the skillsets of IT department. Last but not least, thanks to the Comms team to accede to my request for the portal to be launched on 11 Sep 24 @ 9:11am. A great birthday gift for me. PS: Another MRO project go-live awaits. Stay tuned.

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How are we keeping healthcare affordable? Join Ms Soo Min Wong, NUHS Group Chief Finance Officer, and Dr Weiliang Chua, Senior Consultant in Orthopaedic Surgery at National University Hospital and Alexandra Hospital, Singapore, as they dive into: . The factors behind rising healthcare costs . How NUHS is managing costs to ensure accessible care for all Singaporeans . Innovative solutions like smart beds at AH, enhancing efficiency and optimising manpower Adding to the discussion, Adj A/Prof Jeremy Lim from the NUS Saw Swee Hock School Of Public Health shares why free healthcare isn’t always the answer, and why healthcare financing can’t rely solely on private insurance. Full video ➡️ https://lnkd.in/gC8sQjnh

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💡 Which is more tedious? Continuing the manual way of work or embracing the automation process? For SingHealth, the choice was clear—and they are reaping the rewards! The healthcare finance community recently gathered at ISCA House for an insightful knowledge-sharing session led by Mr. Hui Quan Lee, Deputy Director of the Business Office, Finance Division at KK Women's and Children's Hospital. Participants embarked on SingHealth’s Robotic Process Automation (RPA) implementation journey, learning about the challenges faced and the strategic steps in RPA adoption to future-proof the healthcare workforce! Beyond equipping staff for a future-ready workforce, fostering a culture that embraces automation and continuous improvement ​is crucial. As aptly concluded by our speaker, “The finance function of an organisation goes beyond accounting; it is about seizing opportunities for transformation ahead”. This insight resonates not only within healthcare but across all industries, underlining the profound impact of automation in driving innovation and efficiency throughout finance teams. #ISCA #DifferenceMakers #Accounting #Accountancy #HealthcareFinance #RPA #Automation #FutureWorkforce #ISCAGEMS #Robotics Eric Choo | Diong Qijin | Doreen Chew | Mao Xuan Goh | Janelle Yu | Lorenzo Khoo | Lim Han Shing Karen | Horng Yuh Lim | Wan Ching Loh | Ng Li May | Shermin Tham | Simon Wee | Lyn Toh | LIM Siew Wah Grace PPA, FCCA, FCPA and CA (Singapore) Suat Lay Soh | Ke Ying Chu | Ariana Tan | Tan Yoke Ling | Wong Kah Yarn

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Published - IHH Malaysia's network-wide study on impact of hand hygiene compliance on HAI. For 5 years since moving to digital monitoring, the group's 16 hospitals showed sustained hand hygiene compliance, positively contributing to lower HAI rates. What gets measured gets done!

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Healthcare professionals cannot do it alone. They need quality equipment to improve patient life. And we are here to bridge it. Working as a MedLab professional, I have come to the understanding that our assumptions of quality can be assured with the right equipment. This is no joke. I know how many patients lose their precious lives each year in Africa due to poor equipment quality. Experience doctors are good, but it's better with quality medical equipment within their reach. Think about this: we know this at Apex Pitch Medicals and are currently on a journey to realize it. We can make the Healthcare ecosystem in Africa the right fit. Journey with me.

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🌟 Are you ready if cancer comes knocking? Did you catch our Senior FSD Khim Lim (林美琴) dropping all the need-to-know info on cancer coverage and insurance on the latest episode of #GoodMorningDoctor, on Kiss92FM with Glenn Ong, Angel, and The Flying Dutchman? Learn how to stay covered and worry-free as she shares about whether should you use corporate vs personal insurance first, what is the cancer drug list and how that influences the coverage by your Shield Plans. Senior FSD Khim further stressed on the importance of planning ahead to get the right coverage such as Critical Illness coverage, riders etc., before you need it, and that we should review our coverage with our advisors regularly to keep updated on any changes. Also, hear from Kelvin Man, a cancer survivor, as he reveals his personal experience on how understanding his coverage beforehand allowed for an earlier diagnosis of his nose cancer and influenced his treatment decisions. 🎙You can catch the full segment here:https://lnkd.in/gVNdRSrm #InfinityFinancialAdvisory #infinityfa #cancercoverage #KnowYourCoverageBeforeYouNeedIt #HealthFinancialLiteracy

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A panel discussion on risk... at a casino? Hope to see you there.

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The feasibility of a four-day work week in Singapore can be assessed from various angles, including economic, cultural, and productivity perspectives: 1. Economic Considerations: Singapore has a highly competitive economy, and companies might worry about maintaining productivity with fewer working days. However, some studies suggest that a shorter work week can lead to increased productivity, reduced burnout, and higher employee morale. 2. Cultural Factors: Singapore has a strong work ethic, and many employees may be accustomed to long hours. Transitioning to a four-day work week may require a cultural shift in how work-life balance is perceived. 3. Industry Variability: The feasibility may vary by industry. Sectors like tech and creative industries might adapt more easily, while industries reliant on customer service or manufacturing may face challenges. 4. Pilot Programs: There have been pilot programs and trials in various organizations around the world that show promising results, which could serve as models for Singaporean companies considering this shift. 5. Government Support: If there is governmental support or incentives for businesses to adopt a four-day work week, it could enhance feasibility. In conclusion, while there are challenges, the potential benefits of a four-day work week could make it a viable option for Singapore, particularly if approached thoughtfully by both employers and employees.

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Have you heard about smart hospital implementations? Listen to the Sg2 Perpectives conversation about the concept and examples of these hospitals of the future. https://lnkd.in/gP5s9sSr

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What does it take to lead change? It is not merely leadership styles or financial and analytical skills, it is also mindset and sitiuational awarness. Calculating versus Estimatig Risk: Embracing Uncertainity In complicated factory and machinary world, calucualting risk is importnat and easy. In complex/chaotic world where Human interaction is part of the equation, you need to embrace uncertainity and accept to "estimate" risk and emergece, which is hard. If you want to calculate risk in complex/chaotic world, you will be very disappointed, as you will never have enough data to run proper caluclation and after all, you are most likely to get it wrong and run a rsik of missing an opportunity that might not recur. Calculation is easy, Estimation is hard Embracing uncertainity is the game changer when handling complex/chaotic change and it is the gateway for innovation. #ارطبون_التغيير

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Health Ministry is considering establishing a National Health Fund to support public healthcare services by consolidating various funding sources, including taxes and non-tax revenues. Datuk Seri Dr. Dzulkefly Ahmad emphasized the need to raise awareness about health financing and reduce high out-of-pocket healthcare expenses, which currently stand at 37%. The ministry plans to reform the Healthcare Financing System to improve spending efficiency and adopt global best practices. Read more: https://ow.ly/NHjp50SESpC

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【Cluster’s Dedication Makes Dreams Come True -- HA’s New Territories West Cluster Integrated Acute Stroke Care Team, Hospital Authority #Outstanding #Team Award 2024】 New Territories West Cluster (NTWC) Integrated Acute Stroke Care Team Tuen Mun Hospital / Pok Oi Hospital / Tin Shui Wai Hospital “We had a dream that every acute stroke patient in the New Territories West could receive prompt treatment, 365 days a year, 24 hours a day, regardless of their age or severity of condition.” Today, that dream has become a reality with the multidisciplinary team’s dedication from colleagues in the three hospitals of the New Territories West Cluster (NTWC). In 2014, NTWC established a taskforce for #acute #stroke service, initiating the expansion of acute stroke care services from Tuen Mun Hospital (TMH) to a cluster-based service. The Team reached a milestone in 2017 by launching a cluster-based intravenous thrombolytic therapy, becoming the first cluster to provide this round-the-clock service. “Acute stroke patients are assessed when they arrive at the Accident and Emergency (A&E) Departments of TMH, Pok Oi Hospital (POH) or Tin Shui Wai Hospital (TSWH). Patients at TMH and POH, if their condition permits, will receive IV-thrombolytic treatments before being transferred to the Acute Stroke Unit, while patients at TSWH will transfer to TMH for concerned treatment,” the Team explains. In 2021, the Team also provided an intra-arterial thrombectomy service in a cluster-based network, patients with criteria met will transfer to TMH for clot retrieval. Acute stroke treatment is a race against time, the shorter the time taken to treatment, the better the chances of recovery. To swiftly rescue patients, all hospital departments must closely coordinate throughout the process, from receiving patients in the A&E to the preliminary assessment by stroke nurses, followed by the Radiology Department conducting brain scans, etc. The Team acknowledges that the process of #coordination and integration was challenging, “we succeeded because we all harboured the same hopes — to benefit patients and live up to their trust and responsibility.” The Team looks forward to reaching more milestones, including establishing Integrated Neuroscience Centre at TMH. This will involve consolidating space on the second floor of the main building and opening new wards to develop a one-stop integrated neurology services.   [Video in Cantonese] #HA #HospitalAuthority #HelpingPeopleStayHealthy #awardsandrecognition #outstandingteam #NTWC #TMH #POH #TSWH

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💡 What is Hypertension? Hypertension is also called high blood pressure. 1 in 3 Singaporeans has high blood pressure. It usually does not have any noticeable signs, but it can be harmful to your health if not managed. It is like a strong river pushing against its banks. If left unchecked or untreated, it can damage your blood vessels, heart, kidney, eye or other organs over time and cause serious complications. If you experience any of these symptoms, please seek medical advice or consult your doctor as soon as possible. 🩺 Source: https://bit.ly/3P9qsXc Disclaimer: The content above is provided by the person or company mentioned. The information or service is not provided by or related to Manulife Financial Advisers Pte. Ltd. #Hypertension #Health #SummitPlanners

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