We are excited to announce our strategic partnership with Kenway Consulting, a leader in call center solutions and contact center consulting. Learn more: https://lnkd.in/dR6G6g6n This collaboration combines #Teneo’s cutting-edge voice automation and our NLU Accuracy Booster™ with Kenway’s extensive expertise in #IVR modernization to revolutionize #ContactCenterAutomation. The partnership brings unparalleled accuracy and efficiency to contact centers, enabling businesses to achieve up to 100% accuracy in customer interactions while reducing implementation timelines by 50%. We're looking forward to achieving great things together!
Teneo.ai
Programutveckling
Our vision is a world without queues, without keypad navigation, with instant service.
Om oss
Our vision is a world without queues, without keypad navigation, with instant service. We’re proud to transform the customer experience for hundreds of millions of consumers around the world, powering millions of interactions every day across our enterprise client base. Our customers replace traditional phone keypad-based menus with welcoming, short, and precise full sentences – Open Question. The solution is based on our award-winning SaaS-platform Teneo. Which runs across 86 languages and dialects and is fully integrated with call center and contact center systems. Teneo.ai, Teneo and Open Question are registered brands by Artificial Solutions. With 💜 from Teneo.ai, a brand from Artificial Solutions.
- Bransch
- Programutveckling
- Företagsstorlek
- 51–200 anställda
- Huvudkontor
- Stockholm
- Typ
- Publikt aktiebolag
- Grundat
- 2020
- Specialistområden
- Conversational AI, Conversational IVR, Contact Center Automation, Call Center Automation, Contact Center AI, Call Center AI, Natural Language Understanding, NLU, NLP, Customer Experience, Customer Support, Conversational Platform, Chatbots, Voicebots, bots, LLM, Large Language Models, Digital Transformation, Automation Software, Contact Center technology och Artificial Inteligence
Adresser
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Primär
Få vägbeskrivning
Stockholm, SE
Anställda på Teneo.ai
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Joaquim Bargalló
Artificial Intelligence - Generative AI - Conversational AI - Automation - ESADE MBA
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Mathias Bjorkholm
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Eduardo Kassner
Global Executive | CTO | Chief Data & AI Officer | Board Member | Board Advisor | Transformative agent
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Per Ottosson
Leading the world to the first Agentless Contact Center. And on the journey creating great Customer Experiences.
Uppdateringar
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#Teneo is at #AWSreInvent 2024! If you are around, say hi to our CEO, Per Ottosson and our US Director, Michael Kenney. They are looking forward to share how our platform, Teneo, has helped #HelloFresh to automate 500k calls a month. Comment below or send us a message to meet there! Let's talk about how Teneo #VoiceAI can help drive better results for #AWSConnect. #LasVegas #AWS #ContactCenter
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🎯 Customer Experience Automation: Scaling Personalization 🎯 How do you deliver a personal touch at scale? Our latest blog explores how automation is making it possible to create meaningful, personalized customer experiences—no matter the size of your audience. Ready to elevate your CX? Discover how to scale personalization here: https://lnkd.in/dRQ782q8 #CustomerExperience #Personalization #Automation #CustomerService #TeneoAI
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📞 Customer Experience Automation: Intelligent IVR Systems 📞 Ready to transform your customer service? Intelligent IVR systems are revolutionizing customer experience by making interactions faster, smarter, and more efficient. Our latest blog dives into how intelligent IVR can automate and enhance the customer journey. Learn more about intelligent IVR systems here: https://lnkd.in/dBFt6Hzu #CustomerExperience #IntelligentIVR #Automation #CustomerService #TeneoAI
Customer Experience Automation Trends in Intelligent IVR ...
teneo.ai
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Teneo.ai is Attending Pareto Securities' 5th Annual Nordic TechSaaS Conference! We are thrilled to join this premier event, where 46 trailblazing Nordic technology and SaaS companies come together to chart the future of AI, cybersecurity, cloud services, and digital automation. 🌟 📅 When: Thursday, November 28, 2024 | 08:45 - 17:25 CET 📍 Where: Hotel At Six, Stockholm This conference offers a unique blend of analyst presentations, thought-provoking discussions, and invaluable 1:1 networking opportunities. For us at Teneo.ai, it’s an exciting moment to engage with industry leaders, share insights on cutting-edge AI innovations, and demonstrate how our solutions empower businesses in today’s fast-moving tech ecosystem. And the conversations don’t stop there! Join us for a memorable dinner reception at TAK to deepen connections and spark new ideas over great food and stunning views. 🍽️ 🚀 Let’s shape the future of SaaS together! 👉 Learn more and register here: https://lnkd.in/ghTdsWaV We look forward to seeing you there! #TeneoAI #NordicTechSaaS #Innovation #AI #DigitalAutomation #TechConference #Networking
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🎙️ Voice AI Bots in Customer Support: Revolutionizing Service 🎙️ Voice AI bots are changing the game for customer support, providing faster, smarter, and more personalized interactions. Ready to take your customer service to the next level with AI? Our latest blog dives into how these bots are revolutionizing the customer support experience. Discover the future of customer support here: https://lnkd.in/e8jAHEvz #VoiceAI #CustomerSupport #AI #TechInnovation #TeneoAI
Voice AI Bots in Customer Support
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LLM hallucinations are here to stay—for now. As NVIDIA CEO Jensen Huang pointed out 2 days ago, solving the issue is still "several years away." For businesses, this isn’t just a technical challenge—it’s a practical one. How do you deliver reliable AI experiences when the underlying technology isn’t perfect? With Teneo.ai, you can take control. Our platform helps businesses orchestrate and guide AI outputs, mitigating hallucinations and ensuring customer interactions remain accurate, trustworthy, and aligned with your goals. You don’t have to wait for the future of AI to evolve—Teneo makes it work for you today. Ping me and let me prove it to you! https://lnkd.in/dAFDs5hf
Jensen says solving AI hallucination problems is 'several years away,' requires increasing computation
tomshardware.com
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#Teneo is heading to #AWSreInvent 2024! Our CEO, Per Ottosson and US Director, Michael Kenney are excited to connect with the entire Amazon Web Services (AWS) Connect and Contact Center ecosystem to highlight our new partnership with #HelloFresh to help automate 500k calls a month. Comment below or send us a message to meet there and talk about how Teneo #VoiceAI can help drive better results for #AWSConnect. We can’t wait to see you there! #LasVegas #AWS #ContactCenter
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