chicostay

What a fantastic morning with HSMAI Region Europe in Stockholm last week, discussing an essential question for hoteliers: "How can hotels increase revenue per guest throughout the guest journey?" Our CEO, Tony Barker, shared valuable insights on enhancing the Arrival & Stay phases—showing how to elevate the guest experience while unlocking new revenue opportunities.  Of course, at Chicostay, we specialize in the entire guest journey, covering pre-stay, in-stay, and post-stay experiences to ensure seamless and personalized interactions at every stage. We shared lessons from the Airline Industry, including stories about how airlines transformed their approach to ancillary solutions—a journey remarkably similar to the challenges hotels face today. The parallels are striking, and they show how the right strategies can drive significant results. Thanks to HSMAI Region Europe and all the attendees for a great session! #Hotelmanagement #Hotelowners #RevenueManagement #GuestExperience

Want to hear about ..... How your hotel can  increase the revenue per guest during the guest journey? Then join us at the HSMAI Europe Power Breakfast in Stockholm on 15th November event where our CEO Tony Barker  will be talking about Enhancing the guest experience and generating revenues. Also on the Agenda: Pre-Arrival: Upselling Opportunities Learn how to transform booking confirmations into revenue-boosting upsells with Alexandra Korotkova from Oaky. Arrival & Stay: Enhancing the Guest Experience Explore strategies for optimizing the guest experience during their stay with Tony Barker from Chicostay. Check-Out & Beyond: Building Lasting Impressions Discover ways to ensure a seamless departure experience and foster return business with Mathias Sabel from Loopon. Details on where to register can be found in the comments section.

Getting our message out to as many hotels as possible on how we can help them maximise their ancillary (upsell) revenues, reduce costs and improve guest experience is top of our agenda. Therefore we have a new open position as SDR we are recruiting for. Get in touch for a chat, or share our post to your network if you know anyone that is looking for a challenging and rewarding role... #hiring #sdr #guestexperience #hotels #revenuemanagement

Personalised journey from booking to check-out! 🚀 Hotel Managers and General Managers know that a smooth and bespoke guest experience is crucial in today’s Hotel. Chicostay offers a fully integrated and automated solution with your PMS that transforms the guest experience from the moment they book until they check out. Here’s how it works: 🛎️ Smooth registration & Upsells Our automated, branded communications keep guests informed and excited about their stay. 📱 Quick Check-In With mobile and kiosk options, we eliminate front desk lines, which significantly boosts guest satisfaction. 🏨 Personalised In-Stay services Smart automation enables personalized upsell recommendations to be communicated to enhance each guest’s experience. 🚪 Effortless check-out Our contactless options make departures efficient, and we keep guests engaged even after they leave. 📊 Actionable insights & ongoing support We provide data-driven insights to continually optimise the guest journey & satisfaction and increase your revenue. And the best of all - our service works 24/7. Let’s connect! https://lnkd.in/dfPmMFnc 🌟 #hospitalitytech #guestexperience #hotelmanagement #digitaltransformation

We are excited to announce we're attending two major hospitality events in London on October 15th & 16th! ✨ 📅 Hospitality Tech Expo at ExCeL This leading industry event, where you’ll find hundreds of innovative exhibitors showcasing the latest in cutting-edge technology. We’re eager to explore the advancements that are shaping the future of hospitality. 🏨 Independent Hotel Show London at Olympia This premier event is dedicated to independent hoteliers and hospitality professionals. We can’t wait to meet fellow industry experts, uncover the latest trends and share insights on elevating our businesses. With over 200 inspiring suppliers and service providers, plus expert seminars and brilliant networking opportunities, it's set to be interesting couple of days. Want to book a time to meet - Simply contact us via chicostay.com or message us via LinkedIn. Let’s connect! We look forward to seeing you there! 👋 #hospitalitytechexpo #independenthotelshow #londonevents #hospitalityinnovation #networkingopportunity

Tony Barker was invited by Hotel Owner to a recent podcast episode, how thinking like a retailer can help your hotel drive ancillary revenues. The CEO of Chicostay, Tony Barker shared some fascinating stories from his earlier career in the airline industry where he built software to help modernize ancillary businesses. An experience that perfectly laid the groundwork for his work in hospitality today. 🌟Streamlining check-ins Chicostay makes the registration and check-in process quicker and easier, allowing frontdesk teams to focus on what really matters and that is creating great guest experiences. 🌟Thinking like a retailer Tony highlights how adopting a retail mindset can unlock new opportunities for hotels. By focusing on the guest experience, hotels can boost their extra revenue in ways they might not have expected. 🌟Technology & efficiency Tony sees technology as more than just a tool, it is a key partner in helping hotels improve efficiency and grow their revenue. Catch the full podcast here 🎧 Spotify - https://lnkd.in/eKGvJftx Apple Podcasts - https://lnkd.in/eiHrc8sA #hospitalityinnovation #techsolutions #ancillaryrevenue #hotelmanagement #customerexperience #chicostay

🌟 Make every stay unforgettable with personalized upselling 🌟 Imagine your guests walking through your doors, tired from their journey but excited for what’s ahead. With a few thoughtful touches and personalized offers, you can turn their stay into something truly memorable. By giving guests more control over their experience, you can provide the right offers to the right guests, at the right time. Digital sales allow for low-pressure, high-personalization experiences that enhance guest satisfaction and drive revenue. Based on our expertise, here are a few ideas from our Hospitality expert, Tony, at Chicostay. ⏰ Early Check-In/Late Check-Out Travel schedules can be unpredictable. Offering your guests the flexibility to check in early or extend their stay allows them to tailor their experience to their needs, making their visit more convenient and relaxed. 🏨 Room Upgrades Offer your guests the opportunity to upgrade to a room with a beautiful view or additional space. These personalized options can elevate their stay, creating a more special and luxurious experience. 🍾 In-Room Amenities It's the little extras that often make the biggest impact. Surprise your guests with a bottle of Cava, delicious chocolates, or fresh fruit in their room, adding a personalized touch to their experience. Want to talk more about what we can do to help automate your upselling? Contact us on https://lnkd.in/dsaytGXC to find out how we can help you. #digitalhospitality #sustainabletravel #hotelupselling #guestsatisfaction #techInnovation

Welcome to the digital change in Hospitality 🌐 🌿Sustainability Technology is changing the game everywhere including hospitality, giving us tools that not only improve guest experiences but also promote sustainability. Implementing digital tools reduces paper usage and waste, contributing to a smaller ecological footprint for the hospitality industry. 💰 Cost savings Time spent printing and managing paper materials can pile up costs. By going digital, Hotels can cut down on these expenses and redirect the savings toward enhancing guest services and investing in more tech innovations. It’s a win-win! ⚡ Improved operational efficiency Digital tools streamline everything from check-ins to billing, which means less time on paperwork and more time for your team to focus on what really matters - providing personalized, outstanding service to your guests. 🚀 Enhanced guest experience Today’s guests demand convenience and speed. With digital solution options like mobile check-ins Hotels can provide a seamless experience for the modern traveler. And when guests are happy, they come back again, and again. Ready to embrace the future of Hospitality? 🌟 Let’s connect and explore how you can elevate your business to the next level. Let´s start with a free demo: https://lnkd.in/dfPmMFnc #digitalhospitality #sustainabletravel #operationalefficiency #guestsatisfaction #techInnovation

And just like that Chico brand logo and #visualdesign evolves, so that we now have a new modern look and visuals that help us communicate with the marketplace and customers. On the left was our #brandlogo before which had been updated 5 months ago and was an improvement but.. As we established ourselves we took the time to assess everything around our brand, including resolving the issue of having both Chico and Chicostay used inconsistently. In the end it wasn't a hard decision for us to take the decision to do an overhaul of our visual design sooner rather than later. Of course there is a deeper story and more details around the chicostay brand but these can be shared another time. For now its good enough to just share the new awesome chicostay brand logo and an illustration which is shown on the right.... #branding #brandlogo #chicostay #hoteltech #marketing #visualdesign

🚨 Exciting Chicostay Brand Refesh Coming Soon! 🚨 After a short 5 months with our current brand, we took the decision we need to change our branding. In reality we took these past few months to reflect on what our branding, positioning and messaging should be and refine, and soon we’ll be able to reveal our new branding – starting with our website. Why the change? 🔗 Alignment: Our new brand name better represents our company and product. 🎨 Consistency: From illustrations to fonts, colors, and copy, we’ve refreshed the design to reflect both who we are and our message. 💼 Professionalism & Expertise: Our new look is cooler, sharper, and reflects the professionalism and expertise of Chicostay. 📈 Growth: As we rapidly develop, it’s only natural that our branding grows with us. Stay tuned for the big reveal! 👀 #rebranding #growth #hoteltech #continuousimprovement