Billogram

Revisiting our #Techaway event earlier this autumn, we’d like to thank Jan Jendeby for joining and sharing your key 'tech away' from the day: "Tech takes time!" For those who missed it or want to revisit the day, you can watch the presentations from our inspiring speakers here: https://lnkd.in/gcQV44Wy #Techaway #Innovation #PatienceInTech #InvoiceToCash #Billogram

Revisiting our #Techaway event earlier this autumn, we’d like to thank Jan Jendeby for joining and sharing your key 'tech away' from the day: "Tech takes time!" For those who missed it or want to revisit the day, you can watch the presentations from our inspiring speakers here: https://lnkd.in/gcQV44Wy #Techaway #Innovation #PatienceInTech #InvoiceToCash #Billogram

Younger customers (18-29 years) in Germany not only have a distinct way of talking, using words like bussin’*, but they also have new preferences for service and communication. They value speed, convenience, and personalized interactions. Our survey with Gallup Nordic and Novus shows that while telco and insurance companies are doing well, there’s still room for improvement in sectors like energy and broadband. For more insights and data about young customers—download our report! https://lnkd.in/dxFmzHwP *Bussin’: Amazing, really good. #CustomerEngagement #CustomerExperience #DigitalInvoicing

Talk the talk before you charge the charge. Clear and transparent communication is key to customer satisfaction, especially regarding billing. Our survey with Gallup Nordic and Novus reveals that over 35% of customers want a notification before money is deducted from their accounts. Yet, many providers still fall short of this expectation, leading to confusion and frustration. At Billogram, we help businesses simplify and clarify their billing communication, enhancing customer trust. Download our report to learn how to improve your billing communication! https://lnkd.in/dxFmzHwP #CustomerTrust #InvoicetoCash #Billing #DigitalInvoicing #Payments

An early Christmas gift for us, our friends at Netadmin Systems, and network operators everywhere! Billogram is now an official Ecosystem Partner of Netadmin Systems. Together, we’re simplifying the Order-to-Cash process for network operators, so they can focus on what matters: delivering outstanding services to their customers. By combining Netadmin’s order-based billing with Billogram’s seamless payment management, operators can streamline operations, improve customer satisfaction, and eliminate administrative headaches. 🎁 It’s billing efficiency, redefined. #BillingEfficiency #FiberJourney #Partnerships #CustomerExperience

Talk the talk before you charge the charge. Clear and transparent communication is key to customer satisfaction, especially regarding billing. Our survey with Gallup Nordic and Novus reveals that over 35% of customers want a notification before money is deducted from their accounts. Yet, many providers still fall short of this expectation, leading to confusion and frustration. At Billogram, we help businesses simplify and clarify their billing communication, enhancing customer trust. Download our report to learn how to improve your billing communication! https://lnkd.in/dxFmzHwP #CustomerTrust #InvoicetoCash #Billing #DigitalInvoicing #Payments

"I can't get no satisfaction!" 🎶 That’s what customers across Germany in the  #Telco, #Broadband, #Insurance, and #Energy sectors are telling us, according to our latest survey with Gallup Nordic and Novus. The NPS (Net Promoter Score) results paint a clear picture: insurance (-9), mobile telephony (-3), broadband (-22), and energy (-14) are all falling short on service, customer contact, and overall care. These scores highlight a significant opportunity for businesses to turn things around and give customers the satisfaction they’re missing. Download the full report, where we’ll explore what these findings mean for your business https://lnkd.in/dxFmzHwP #CustomerSatisfaction #CustomerCare

At the end of our #Techaway event, we asked participants to share their key “techaways” from the day. Thanks, Sarah Hoof, for joining and adding to your mental takeaway bag the importance of innovation that creates effortless customer experiences! For those who missed it or want to revisit the day, you can watch the presentations from our inspiring speakers here: https://lnkd.in/gcQV44Wy #Techaway #Innovation #Effortless #InvoiceToCash #Billogram

Looking back at our #Techaway event in October, we asked participants to share their key “techaways” from the day. Thanks, Vahdat Zehtab, for joining and taking away the importance of innovation in creating effortless customer experiences! For those who missed it or want to revisit the day, you can watch the presentations from our inspiring speakers here: https://lnkd.in/gcQV44Wy #Techaway #Innovation #InvoiceToCash #Billogram

Listen to our latest podcast, where Josefine Söderqvist shares how we bring our company values to life: https://lnkd.in/gid4hF6Z