Program Coordinator

Join COPA Today! When you join our team as a full-time team Program Coordinator, you will receive: Limitless growth and career advancement opportunities Increased pay, based on annual performance reviews Career development offered internally through our Organizational Development & Learning Department Generous PTO program – up to 3 weeks off your first year with continued accruals each pay period 9 paid holidays per year Wellness Program - Offering access to an expert Health Coach and wellness incentives to lower cost Tuition reimbursement up to $3,000 Free Short-Term Disability and Life/AD&D Insurance up to $100,000 403(b) retirement plans with company match.
Employee Assistance Program Voluntary benefits: Long-Term Disability, Pet Insurance, Additional Life/AD&D Insurance, and much more Who we need As the Program Coordinator for our 16-bed youth residential site located in Magna, Utah you will be responsible for the coordination and development of both programming and staff to support the needs of members served.
The Program Coordinator provides quality services to enhance individuals live an everyday lifestyle.
Services are provided in home settings and in the community.
The Program Coordinator promotes active treatment and a positive environment for individuals as identified in their individualized service plan/behavior plan.
Responsible for the overall performance of the assigned programs and employees in providing operational, administrative, scheduling/coverage, clinical leadership and coordination of services to members.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Develop and direct program functions and objectives, collect performance data and performance measurements, implement policies and procedures and recommend program/plan changes.
Responsible for coordination of care daily for individuals served with Copa staff, clinical teams, guardians, and advocates.
Responsible for complete and accurate Assessments, ISP’s, Intakes, and discharges to include crisis management.
Assists in the planning and supervising of direct care services for members.
Responsible for the recruitment, training, professional development and performance evaluation and management of program staff.
Provide administrative and clinical supervision to program staff through weekly individual and/or group supervision meetings and/or weekly group staff meetings.
Conducts periodic audits of records, services provided, and administrative processes.
Adherence to agency policies, licensure, and training requirements.
Manage staff schedules and complete required staffing reports (timesheets) timely and accurately.
Timely completion of reports to include: employee evaluations, satisfaction surveys, evacuation drills, facility reviews, and overlap reports.
Schedule and attend staffing/service plan meetings for individuals served.
Assures positive member outcomes by providing exceptional member care and timely documentation of services by consistently meeting optimal engagement and performance standards.
Responsible for required data tracking and reporting as applicable and required.
As directed, complete overnight visits to sites.
Available to workdays, evenings, and/or weekends and provide shift coverage in emergent situations.
On-Call availability is a must for this role.
Required to carry company cell phone to be available to respond to emergencies and provide direction to team members.
Ensures compliance and adequate services, additional job duties may be required to meet the needs of the program and/or department.
MINIMUM QUALIFICATIONS: Requires a Bachelor’s degree in Human Services OR related field PLUS two (2) years’ experience working with adults in a residential care setting; equivalency of education and experience acceptable.
One (1) year of supervisory experience in like settings required.
Ability to pass a full background clearance to include state background check clearance.
Must have reliable transportation, valid Driver’s License with state minimum insurance coverage and ability to meet and maintain Copa Health’s acceptable driving requirements.
KNOWLEDGE, SKILLS, ABILITIES: Demonstrated ability to remain calm and use the proper de-escalation methods in crisis situations.
Proficiency in typing, using computer software, i.
e.
, EHR/EMR systems and MS Office.
Ability to maintain confidentiality and adhere to all HIPAA regulations.
Demonstrated ability to communicate, problem solve and work effectively in an individual and team environment.
Ability to develop strong professional relationships with team members and foster a sense of teamwork and collaboration across all sites.
Competency in administrative, clinical, management and supervisory tasks.
Knowledge of the state behavioral health care delivery system.
Knowledge of management techniques and supervisory best practices.
Knowledge of licensing, accreditation and contract standards.
Knowledge of staffing development, process improvement methods and outcome activities.
Ability to develop, analyze and monitor the annual programmatic budget for the applicable area.
Strong written, oral and interpersonal communication skills and good organizational skills.
Must be able to work in a diverse, multi-cultural environment and be sensitive to the service population’s cultural and socioeconomic characteristics.
Must have ability to maintain confidentiality; and exhibit mature judgment and emotional stability Serves as positive role model in demonstrating professional and caring attitudes and behaviors towards the individuals we serve, their families, co-workers, and guests.
Contributes to effective teamwork by combining skills and energy in a coordinated effort with individuals we serve, their families, supervisors, co-workers and outside agencies.
Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law.
Pre-Employment Criminal Background and Drug Testing Required.
EOE.