Intake Coordinator

When you join Symbii Home Health and Hospice, you become part of a team who is embracing a leading post-acute care model.
You will be able to work in an environment where you are providing measurable outcomes that physicians, patients and their families care about and must achieve to meet their goals for staying safely at home.
When we say patient-focused care, we have a care model that backs up that claim.
Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.
*ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES* 1.
Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
2.
Ensures compliance with all state, federal, and ACHC referral/intake regulatory requirements.
3.
Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
4.
Establishes and maintains positive working relationships with current and potential referral sources.
5.
Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
6.
Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.
7.
Negotiates service pricing with insurance Case Managers and other payers within established financial and credit parameters.
8.
Assists the Executive Director/Administrator in the preparation of an annual budget for the intake department and monitors allocation of resources according to budgetary limitations.
9.
Recruits, selects, orients, and directly manages members of the referral/intake team.
10.
Builds and monitors community and customer perceptions of Symbii Home Health & Hospice-Home Health as a high quality provider of services.
11.
Gathers, collates, and reports referral statistics including key customer referral trends.
ACHC Home Health Human Resources/Revised October 2016 © 2009 The Corridor Group Symbii Home Health & Hospice-Home Health *Job Descriptions* *Job Title/Position:* _Referral/Intake Supervisor_ 12.
Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet customer needs.
13.
Maintains comprehensive working knowledge of Symbii Home Health & Hospice-Home Health contractual relationships and ensures that patients are admitted according to contract provisions.
14.
Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Symbii Home Health & Hospice-Home Health.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job.
The incumbents may be requested to perform job-related tasks other than those stated in this description.
*POSITION QUALIFICATIONS* 1.
Bachelor's degree in Nursing, Masters degree in health care or related field preferred.
2.
Registered nurse with current licensure to practice professional nursing in the state.
3.
At least three (3) to five (5) years experience in health care management, preferably in home care operations.
4.
Demonstrated ability to supervise and direct professional and administrative personnel.
5.
Ability to market aggressively and deal tactfully with customers and the community.
6.
Knowledge of corporate business management, governmental regulations, ACHC standards, and private payer practices.
7.
Demonstrates good communication, negotiation, and public relations skills.
8.
Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
Symbii Home Health & Hospice is an Equal Opportunity Employer.
We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics Job Type: Full-time Pay: From $20.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Employee discount * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Monday to Friday Education: * High school or equivalent (Preferred) Work Location: In person