Chris Swartz

IAAPA Speaks Arabic: Join the Conversation on Elevating Guest Experiences! Delivering exceptional guest experiences lies at the heart of the attractions industry—and now, IAAPA IAAPA EMEA is speaking Arabic! Join us for an exclusive session featuring two insightful experts from the region as they uncover strategies to create unforgettable moments for your guests. Mahmoud Nassar & Ahmed Amer from Alshaya Group What You’ll Discover: 🎢 Recruiting Excellence: Learn how to identify and hire team members who naturally embody a service-oriented mindset, ensuring every guest interaction is memorable. 🎡 Consistent Training for Consistent Quality: Explore techniques for equipping your team with the skills and motivation to deliver top-tier service at every touchpoint. 🏆 Building a Culture of Excellence: Understand how to nurture a workplace culture that prioritizes guest satisfaction, fosters loyalty, and drives your brand's reputation forward. Why Attend? ✨ Tap into regional expertise and insights tailored for the Middle Eastern market. ✨ Gain strategies to transform your team into passionate guest advocates. ✨ Elevate your attraction’s reputation and guest loyalty. Space is limited! Reserve your spot today to join the conversation shaping the future of the attractions industry in the region. 👉 Register Now: https://bit.ly/4ghRAi4 Make your attraction unforgettable—IAAPA speaks your language!

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Exciting Developments in Saudi Arabia's Hospitality Sector! As the General Manager at the Ritz Carlton in Saudi Arabia, I am thrilled to share some groundbreaking news about our industry. The recently released report, "Saudi Arabia Hotel Industry Analysis 2024-2030: Trends, Growth, Market Size, and Forecasts," highlights incredible growth projections and opportunities that align perfectly with our goals. 📈 Key Highlights: Market Growth: The Saudi hotel sector is set to expand from $27.90 billion in 2023 to $62.57 billion by 2030, driven by our national Vision 2030. Visitor Surge: In 2022, we welcomed 93.5 million visitors, and we're aiming for 100 million annually by 2030. Mega Projects: Major developments like Qiddiya, The Red Sea Development, Amaala, NEOM, and Al Ula are pivotal to our growth. Investment and Expansion: Plans to add 315,000 new hotel rooms by 2030, focusing on luxury, mid-scale, and budget segments. We are committed to contributing to this vibrant future at the Ritz Carlton. Here’s how we’re aligning with these trends: 🔍 Strategic Vision: Leading the seamless operation of our hotel, focusing on strategic planning and execution to ensure exceptional guest satisfaction and operational efficiency. 🤝 Stakeholder Engagement: Building strong, productive relationships with stakeholders and partners to drive mutually beneficial collaborations. 👥 Team Leadership: Steering a high-performing team, promoting a culture of growth, development, and excellence. 🌍 Guest Experience: Continuously enhancing guest experiences to maintain our brand reputation and drive business opportunities. The future of Saudi Arabia’s hospitality sector is incredibly bright, and we at the Ritz Carlton are excited to be at the forefront of this transformation. Let’s continue to drive growth, embrace opportunities, and contribute to the vision of making Saudi Arabia a top global tourism destination! #vision2030 #saudiyouth #hospitalitygrowth #strategicdevelopment #ritzcarltonglobal #hospitalityleadership #saudiarabia #marketexpansion #guestexperience #sustainablegrowth https://lnkd.in/dmvds7_4

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Don't be fast to judge 🤔 Today during our bi-weekly departmental training, our colleague Amr Abdelhamed, the reservation supervisor (pictured first on the right), took the lead. Initially, there was some skepticism among us about how a discussion on love could contribute to our professional growth and skills development. However, Amr's session turned out to be unexpectedly enlightening. He began by sharing surprising insights about the benefits of love: • Increased life expectancy • Healthier heart • Reduced work and life stress • Decreased depression • Improved sleep quality Amr emphasized that these benefits extend beyond personal life into the workplace. Loving and being loved can significantly enhance our overall well-being, contributing to greater happiness, resilience, and emotional health. This, in turn, can positively impact our teamwork, communication, and productivity. Moving forward, we agreed to integrate these insights into our daily interactions, aiming to create a workplace culture where kindness, empathy, and mutual respect thrive. Thank you Amr 🫶🏻

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At Sheraton Heathrow Hotel it’s all about serve 360 ♥️. "Sustainability is more than just a buzzword; it's a powerful commitment to preserving our planet for future generations. It's about making conscious choices that prioritize the health of our environment, communities, and economy. The commitment to sustainability means adopting practices that minimize our ecological footprint, such as reducing waste, conserving energy, and embracing renewable resources. It means supporting ethical and responsible business practices that prioritize social equity and fair treatment of workers. It means being mindful of the impact our actions have on the world around us and actively seeking innovative solutions to address environmental challenges. By embracing sustainability, we can create a brighter, greener future for all. Together, we can make a real difference and leave a positive legacy for generations to come." Remember, every small step towards sustainability counts! 🌍💚 #serve360 #marriott #sheratonheathrowhotel #marriottinternational #green #missionzero

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Here are the highlights from the recent UNFCCC technical mission to Azerbaijan #COP29 #COP29Azerbaijan

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Luxury interior design is transforming the tourism landscape in Saudi Arabia! Here are seven ways it’s raising the bar: 1. Enhanced Guest Experiences: Thoughtfully designed spaces elevate the overall guest experience, making stays unforgettable. 2. Cultural Integration: Designs that reflect local culture and heritage attract tourists seeking authentic experiences. 3. Sustainability Focus: Eco-friendly design elements appeal to environmentally conscious travelers. 4. World-Class Amenities: Luxurious interiors often feature top-tier amenities that enhance comfort and convenience. 5. Unique Branding Opportunities: Distinctive design sets properties apart, making them memorable and shareable. 6. Investment in Local Talent: Collaboration with local designers fosters community growth and enhances the authenticity of the designs. 7. Luxury as a Magnet: High-end offerings draw affluent travelers, boosting the economy and positioning Saudi Arabia as a luxury destination. Saudi Arabia's commitment to luxury design is a vital part of its Vision 2030 strategy, aiming to diversify the economy and enhance the tourism sector. #LuxuryDesign #Tourism #SaudiArabia #Vision2030 #CulturalHeritage #Sustainability #GuestExperience #LocalTalent #Travel #EconomicGrowth #DesignInnovation #InteriorDesign #LuxuryTravel #AuthenticExperiences #HighEndLiving #TourismDevelopment #DesignTrends #LuxuryLifestyle #SmartTourism #CreativeEconomy

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Sabre Hospitality and Taiba Investments join forces to enhance hotel distribution in Saudi Arabia. Taiba Investments, a key player in the Saudi Arabian hospitality sector, owns 20 hotels, 13 residences, and six commercial centers. Their recent acquisition of Dur Hospitality in 2023 highlights their dedication to providing authentic Saudi hospitality, particularly for Hajj and Umrah pilgrims. By combining local brands with global partnerships, Taiba Investments is set to enhance operational excellence in line with Saudi Vision 2030 goals. #Hospitality #SaudiArabia #Partnership #OperationalExcellence Connect with industry leaders at the Hotel & Hospitality Expo Saudi Arabia in Riyadh from September 17–19 to explore the latest trends and innovations in the Saudi hospitality sector. INDEX Saudi Arabia https://lnkd.in/gjpcMWQ4

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👉🏻 The UAE leads the Middle East and North Africa and holds the 18th position globally in the WEF's Travel & Tourism Development Index. This ranking underscores the nation's robust policies and infrastructure in the tourism sector. The report also emphasizes the region's impressive recovery in international tourist arrivals, outperforming other regions worldwide. #UAEtourism #TourismExcellence #VisitUAE #GlobalTourism #MiddleEastTravel #TourismInfrastructure

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At InterContinental Bahrain, we believe leadership is not about titles or appointments—it's about actions, adaptability, and knowing when to step up and when to step back. Our Supervisors recently participated in the Electric Maze Activity, an engaging and thought-provoking exercise that highlighted key leadership principles: ➡️ Leadership is situational: Sometimes we lead, and sometimes we follow—both roles are equally important depending on the situation. ➡️ Leadership styles vary: Direct or encouraging, there’s no single "correct" style of leadership. What matters is how effectively the leader's approach resonates with and motivates the team. ➡️ Balance is key: Leadership and management behaviors are both critical to achieving goals. It’s about knowing when to inspire and when to manage. This activity not only showcased our leaders' unique styles but also strengthened their ability to collaborate and guide their teams toward success. #Leadership #Management #Teamwork #IHGHotelsAndResorts #LeadershipDevelopment Evangeline Monterde Mohammed Sanad Philipp John Economou

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Saudi Arabia cements its global leadership and takes first spot among #G20 countries in international tourist arrivals growth rate with a 73% increase in the first seven months of 2024 compared to the same period of 2019, according to World Tourism Organization.

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#Saudi #Arabia's Hospitality Goes Green: Accor Hotels Leads the Way! The first #Green #Globe #certification have been awarded to four hotels in #Saudi #Arabia owned by the Accor Group. In my humble view, Accor Hotels in #Saudi #Arabia is not just and only offering world-class hospitality; it's also setting a new standard for responsible tourism. Personally, I believe this is a groundbreaking achievement for both parties. It’s a testament to Accor's commitment to preserving our planet while delivering world-class guest experiences, on one hand. On the other hand, this move not only enhances #Saudi #Arabia's appeal as a sustainable destination but also inspires other industry players to follow suit. #AccorGreenGlobe #SaudiArabia #SustainableTourism #GreenLuxury #Hospitality #Travel #EcoConscious #PlanetFirst #TourismIndustry #GreenHotels #Inspiration #TravelGoals #EcoTravel

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Moxy Hotels to make UAE debut in 2025 Moxy Hotels, the stylish and vibrant hotel brand from Marriott International, is set to make its debut in the UAE in 2025. The brand, known for its playful and youthful atmosphere, aims to offer a unique and affordable option for travelers seeking a modern, social, and fun experience. The first Moxy hotel in the UAE will open in Dubai, further enhancing the emirate’s dynamic hospitality landscape. Moxy Hotels target a millennial and Gen Z audience with a focus on contemporary design, lively public spaces, and tech-savvy amenities. The hotels typically feature compact but stylish rooms, communal spaces for socializing, and a 24/7 self-serve bar. This move aligns with the UAE’s ongoing efforts to diversify its tourism offerings and attract younger, more adventurous travelers looking for more than just luxury but also vibrant, affordable stays. The 2025 opening of Moxy in Dubai is part of Marriott's broader regional strategy to expand its footprint in the Middle East and North Africa (MENA) region, catering to the growing demand for affordable yet fashionable accommodations. Read more here: https://lnkd.in/gDJ3e2fe #UAE #MiddleEast #Hospitality #Hotel 👉Resort & Entertainment Expo👈

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"Excited to share my hospitality and culinary journey, filled with incredible highlights, with the support of Mastercard and SAUDI AIRLINES. It’s an honor to be selected to inspire, influence, and make an impact”. Tune in to my latest podcast episode where we explore these experiences further. #Hospitality #CulinaryArts #Inspiration #Mastercard #SaudiAirlines #Podcast"

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Driving Innovation: Saudi Arabia's Vision for the Future of Hospitality As Saudi Arabia continues its transformative journey with Vision 2030, the hospitality and tourism industry is progressing at an unprecedented pace. A recent article highlighted four key trends reshaping this dynamic sector, and I'm excited to share how these trends shape our strategies at The Ritz Carlton Hotel. From embracing "bleisure" travel to prioritizing health and well-being and utilizing the digital revolution for personalized guest experiences to leading the charge in sustainable practices—these trends are not just trends but opportunities for innovation and growth. At The Ritz Carlton, we're committed to staying ahead of the curve by integrating these insights into our approach, aligning with global standards and local aspirations, and we aim to redefine hospitality experiences in Saudi Arabia. Join us as we pave the way for a brighter future in hospitality, setting new benchmarks and contributing to the Kingdom's ambitious goals. Let's create unforgettable moments and sustainable legacies together. https://lnkd.in/dp_Hq6HD #hospitality #tourism #vision2030 #saudiarabia #wellbeing #sustainability #innovation

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Saudi Arabia's Tourism Boom and Potential Supply Chain Issues Saudi Arabia's Vision 2030 aims to diversify the economy and attract tourists. This includes a massive investment in hotel construction, with over 300,000 rooms planned by 2030. This boom will impact the hotel supply chain in two ways: Construction: The demand for building materials and specialists will surge, potentially causing disruptions and price increases. Global logistics may struggle to meet the demand, especially in remote areas. Operation: Existing hotels will compete for supplies What can hotels do to minimize disruption? Source locally: Reduce carbon footprint and offer unique local experiences. Diversify suppliers: Don't rely on a single source for materials and products. Proactive procurement: Anticipate needs & identify potential problems early. Strong supplier relationships: Secure advance guarantees for delivery. Workforce planning: Secure enough skilled workers for construction & operation. Hotels should proactively address these challenges to ensure smooth operations and avoid disruptions. #saudiarabia #vision2030 #hospitalityindustry #tourismdevelopment #supplychain #construction #logistics #hotels #sustainability #procurement https://lnkd.in/d2tmj7QS

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16 of the world’s 25 most water-stressed countries are located in the Middle East and North Africa. As temperatures rise and precipitation decreases, finding ways to conserve water is becoming critical for both local residents and the tourism industry. This article from Destination Think highlights some initiatives making tourism more water-smart, proving that change is possible—and necessary. For example, hotels like Mövenpick Petra are leading the way by implementing projects that save millions of liters of water. The hotel notably converted 90% of its bathtubs into walk-in showers—a transformation that took two years to complete. 🚿 Bath-to-shower retrofit + water-saving aerators at sink faucets + dual-flush toilets = a winning combination! #WaterConservation #Sustainability #Tourism #WaterSmart Mövenpick Hotels & Resorts Accor #SustainableHospitality Safa Rahal, MCIM Abedrabo Twaissi Philip Jones Michael Nugent EMPOWERING WATER-SMART TOURISM | Climate resilience | Explore (destinationthink.com)

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This step marks a significant transition in enhancing joint work and integration between Saudi Entertainment Ventures | SEVEN and Qiddiya | القدية in the entertainment sector. It reflects a strategic commitment to adopting the concept of play, spreading joy in society, and improving the quality of life. This transition is manifested in the building of a comprehensive and unprecedented entertainment system that effectively contributes to the strategy of diversifying the Kingdom's economy.

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Our journey together begins the moment you show interest in our organization! Our core values are unwavering and all-encompassing, guiding everything we do. #CoreValues #OrganizationalCulture #JoinUs #Leadership #ValuesDriven #CareerJourney

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