Customer Engagement Representative (Entry Level)

We are looking for a customer-oriented, experienced and motivated Customer Engagement Representative to join our team! As a Customer Engagement Representative, your main duty will be to focus on the success and growth of our existing customers and supporting all customers in a professional manner.
If you love helping people and are customer-centric, you will also love this job! Customer Engagement Representative duties and responsibilities Educate our customers about our products and services Resolve questions and service issues for customers Determine opportunities for new sales Sell products to established customers through up-selling and cross-selling Identify and act as a company ambassador at all times Customer Engagement Representative requirements Previous customer service experience preferred Demonstrated ability to provide outstanding customer service Ability to handle difficult customer situations Strong interpersonal and communication skills Critical-thinker and problem-solver Ability to work with minimal supervision