Very strong background in Sales and Finance & Special finance, huge background in the Credit Acceptance Program, Volume leader in sales with a proven track record in outstanding sales.
If you would like to increase your numbers look no further.
References upon request.
Steve Girman
Bastian’s Auto Outlet
Coal Valley, IL
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales & Finance
Bastian's Auto Outlet - Coal Valley, IL May 2015 to Present
• Monitored customer preferences to determine focus of sales efforts.
• Successfully handled sales & Finance.
• Responded to written, telephone and internet leads.
• Resolved customer complaints regarding sales and service.
• Conferred with potential customers regarding vehicle needs and advised customers on types of vehicle needs.
Maintenance Supervisor
Girm's Maintenance - Rock Island, IL February 2012 to Present
• Built, repaired and installed counters, cabinets, benches, partitions, floors, doors, building framework and trim, using carpenter's handtools and power tools.
• Supervised 6 employees, scheduled work hours, resolved conflicts, determined salaries.
• Estimated repair costs.
• Painted and repaired roofs, windows, doors, floors, woodwork, plaster, drywall and other parts of building structures.
• Minor HVAC repair.
Maintenance Supervisor
LeClaire Apartments - Moline, IL April 2014 to May 2015
• Used tools ranging from common hand and power tools, such as hammers, hoists, saws, drills and wrenches, to precision measuring instruments and electrical and electronic testing devices.
• Assembled, installed and repaired wiring, electrical and electronic components, pipe systems and plumbing, machinery and equipment.
• Replaced defective electrical switches and other fixtures.
• Painted structures and repaired woodwork with carpenter's tools.
General Manager
Star Motors - Milan, IL October 2010 to March 2014
• Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
• Monitored customer preferences to determine focus of sales efforts.
• Reviewed operational records and reports to project sales and determined profitability.
• Resolved customer complaints regarding sales and service.
• Purchased vehicles from auction, Also did wholesaling.
Sales
Lujack Hyundai - Davenport, IA June 2008 to October 2010
• Answered questions from and provided information to customers about vehicles for sale.
• Compiled lists of prospective customers for use as sales leads, based on information from newspapers, business directories and other sources.
• Quoted prices and credit terms and prepared sales contracts for orders obtained.
• Computed leasing charges, based on such factors as length of contract, anticipated mileage and applicable taxes.
General Manager
Roadside Auto Sales - Rock Island, IL May 2001 to June 2008
• Analyzed expenditure, financial and operations reports to determine requirements for increasing profits.
• Supervised and managed twelve employees, scheduled work hours, resolved conflicts, determined salaries for sales, repair and administrative employees.
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• Completed sales of vehicles
• Responsible for all repossessions of purchased vehicles • Purchased vehicles from auction, Also did wholesaling.
Property Manager
Lindsey Properties - Rock Island, IL June 1995 to June 2007
• Managed residential real estate properties for clients.
• Prepared lease and rental agreements for lessees and collected specified rents and impounds.
• 6-plex units - collect rent
• Arranged for alterations, maintenance, upkeep and reconditioning of property.
• Completed all evictions and court action.
Quality Control Manager/Sales
Heartland Auto Sales Ltd - Eldridge, IA June 1998 to February 2004
• Coordinated activities of workers in service departments of automobile accessories sales and service establishment.
• Assisted sales personnel in addressing customers' service complaints.
• Hired, transferred and discharged workers.
• Determined need and cost of automobile repair.
• Supervised maintenance of vehicles; Kept daily log of vehicle maintenance to ensure quality control
Education
Driving Academy - Moline, IL
2013
Certification
Hammond Technical School - Hammond, IN
1983