Paulo Caetano

Paulo Caetano

Lisboa, Lisboa, Portugal
4 mil seguidores + de 500 conexões

Sobre

I consider myself a highly motivated and people motivating person with an enormous…

Serviços

Atividades

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Experiência

  • Gráfico OutSystems

    OutSystems

    Lisbon, Portugal

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    Lisbon Area, Portugal

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    Lisbon Area, Portugal

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    Lisbon Area, Portugal

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    Lisbon Area, Portugal

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    Lisbon Area, Portugal

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    Lisbon Area, Portugal

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    Lisbon Area, Portugal

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    Lisbon Area, Portugal

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    Lisbon Area, Portugal

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    Caldas da Rainha Area, Portugal

Formação acadêmica

  • Gráfico Instituto Superior Técnico
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    Atividades e grupos:information systems, computer science, software engineering, distributed systems, artificial intelligence, Pascal, C, C++, Java, Lisp, Prolog, Assembly

    Classification: Good (15 out of 20)

Licenças e certificados

Cursos

  • Advanced Project Management

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  • Application Performance

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  • BSCS

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  • Business Intelligence & Analytics

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  • CM EXPO 2000

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  • Commercial argumentation

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  • Corporate Performance

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  • Data Governance

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  • Database adminstration

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  • EUROSTAR 2001

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  • EUROSTAR 2002

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  • EUROSTAR 2003

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  • EUROSTAR 2005

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  • Emotional Intelligence

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  • Executive Communication

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  • Finance for non-finantials

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  • Fundamentals of commercial action

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  • GSM World Congress

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  • In search of excellent requirements

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  • Information Security

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  • Introduction to quality

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  • Leadership and management

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  • MS Leadership

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  • Marketing

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  • Political Intelligence

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  • Presentation and written communication skills

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  • Procedures management

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  • Project Management Overview

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  • Quality Week 2001

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  • Quality week 2000

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  • Requirements & Test

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  • State of the Art of Configuration Management

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  • State of the art in testing

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  • Workshop: Distributed systems

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  • Workshop:Internet and WWW

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Projetos

  • Monte Carlo data observability implementation

    - o momento

  • Workday HRIS Quality Assurance

    - o momento

  • Mobile Device Management implementation

    - o momento

  • Digital Operation Transformation

    - o momento

  • SQL Tuning DBA e-learning

    - o momento

  • Zoom collaboration ecosystem implementation

    - o momento

  • DWs migration to ORACLE EXADATA

    Analysing and choosing the best option to the future traditional reporting architecture and migration of the various datawarehouses to ORACLE EXADATA which permitted huge performance enhancements

    skills applied: business intelligence, ORACLE migration, EXADATA, disruptive performance optimisation

  • Data architecture team and process implementation

    Creation of a new team and processes dedicated to Data Architecture, data modelling and project architeture validation.

    skills applied: business intelligence, operating model optimisation, team efficiency and effectiveness, data quality, projects success

    Outros criadores
  • Business Intelligence Test and Quality team and process implementation

    Creation of a new team and processes dedicated to automated test and quality assurance of business intelligence projects

    skills applied: business intelligence, operating model optimisation, team efficiency and effectiveness, data quality, projects success

    Outros criadores
  • NOS Innovation Experts

    Member of the NOS Innovation Experts forum who is in charge of identifying and implementing innovation initiatives at NOS

    skills applied: IT innovation, emerging technologies, business intelligence

    Ver projeto
  • IT Intelligence 360º Reporting migration to Powerbi

    Migrate the static IT management reporting (financial, client, operational, assets, projects, quality, satisfaction, partners, innovation) to the interative PowerBI platform

    skills applied: business intelligence, IT intelligence, IT dashboards, PowerBI, realtime insights, IT improvement

  • ISO 9001 & 14001 Certification

    Implementation of the IT process framework that assured the ISO 9001 and ISO 14001 certification of IT processes of NOS merged telecom company, during the first year and simultaneously with the integration of the two former telecom companies.

    skills applied: leadership, compliance, process integration, application lifecycle management, software development lifecycle management, ITIL, ISO9001, ISO14001

    Outros criadores
    Ver projeto
  • Integrated Contract and Supplier Management process implementation

    Implementation of the IT Contract & Supplier management process for a major telecom organization assuring the most efficient IT procurement process for the merged information systems

    skills applied: leadership, M&A, it merger integration,inventory management, tact & diplomacy, team building

    Outros criadores
  • Integrated PMO

    Extending the Enterprise Project Manament Office practices and tools to the merged telecom organization assuring the improvement of overall project management practices on information systems

    skills applied: leadership, M&A, it merger integration, HP-PPM, application lifecycle management, software development lifecycle management, tact & diplomacy

    Outros criadores
  • Integrated IT measurement framework

    Extending the IT measurement practices and tools to the merged telecom organisation assuring the improvement of overall IT management indicators on information systems

    skills applied: leadership, business intelligence, M&A, it merger integration, project management, metrics management, balanced scorecards, tact & diplomacy, team building

    Outros criadores
  • IT Transformation management & governance framework implementation

    Implementation of the IT Transformation Management & Governance framework in a major telecom organization assuring the post-merge integration program governance for the merged information systems

    skills applied: leadership, digital transformation, M&A, it merger integration, roadmaps management, interdependencies management, project and program management, transformation management, TMFORUM frameworx, communication, newsletters.

    Outros criadores
  • SONAE Big Data work-group

    Part of transversal SONAE group that studied and proposed the Big Data strategy for the overall SONAE's businesses

    skills applied: business intelligence, artificial intelligence, machine learning, big data, advanced analytics use cases, emerging technologies, Hadoop, retail, telecom, problem solving, creative thinking

    Ver projeto
  • Enterprise Architecture Process Implementation

    Implementation of an Enterprise Architecture initiative using iteraplan software in a major telecom organization assuring the improvement of overall architecture management practices in information systems

    skills applied: enterprise acrhitecture, eTOM, ITIL TMForum Frameworx, Iteraplan, transformation roadmaps

    Outros criadores
  • Automated continuous forecasting

    Implementation of an automomated continuous forecasting methodology for IT planning and controlling which permitted the real-time analysis and decision-making of impact of IT spending on the P&L of the company

    skills applied: IT budgetting, real time financial analysis, financial dashboard, PowerBI, SAP, HP-PPM, SQL Server

    Outros criadores
  • Congress organisation: SONAE FINCO’12 – IT, The heart of business

    Part of the team that organised the SONAE group IT congress FINCO’12 – IT, The heart of business

    skills applied: leadership, research, event planning, event organisation

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  • IT measurement framework implementation

    Implementation of a IT global measurement framework in a major telecom organization assuring the improvement of overall IT management and measurement practices in information systems

    skills applied: leadership, business intelligence, balanced scorecard, KPI definition, ETL, PowerBI

    Outros criadores
  • Continual Service Improvement process implementation and new CSI area creation

    Implementation of a Continual Service Improvement initiative using ITIL best-practices and creating from scratch the CSI area in a major telecom organization assuring the improvement of overall IT services in information systems assuring relugar visits to the pysical user sites in order to gather quality information used for continual improvement.

    skills applied: leadership, service management, intrapreneurship, process definition, newsletters, KPI management, survey management, service…

    Implementation of a Continual Service Improvement initiative using ITIL best-practices and creating from scratch the CSI area in a major telecom organization assuring the improvement of overall IT services in information systems assuring relugar visits to the pysical user sites in order to gather quality information used for continual improvement.

    skills applied: leadership, service management, intrapreneurship, process definition, newsletters, KPI management, survey management, service satisfaction management, problem manageemnt, complain management

  • Service, Application and System Monitoring Enhancements

    Enhancements of the system and application monitoring practices using HP software in a major telecom organization assuring huge improvements of overall availability and end-user experience indicators in information systems

    skills applied: availability improvement, application monitoring, HP Sitescope, HP Openview

    Outros criadores
  • Paperless initiative

    Implementation of a paperless management initiative in a major telecom organization assuring the improvement of overall electronic billing practices and paper usage optimisation cutting paper spending to less then the half.

    skills applied: leadership, project management, communication, newsletters, presentation, problem solving, creative thinking.

    Outros criadores
  • Continuous Delivery process implementation

    Implementation of an Continuous Delivery initiative using Hudson software in a major telecom organization assuring the agilisation of overall test, delivery and installation practices in information systems

    skills applied: leadership, devops, configuration management, build management, continuous integration, continuous delivery, automated test, Hudson, Serena Dimensions, Sonarsource, Apache ant

    Outros criadores
  • Enterprise Data Governance Process Implementation

    Implementation of an Enterprise Data Governance initiative using Trillium software in a major telecom organization assuring the improvement of overall data quality indicators of information systems

    skills applied: data quality, data governance, data-entry webservices, business intelligence, CRM, datawarehouse, Trillium

    Outros criadores
  • IT End-user experience measuring framework implementation and new QA area creation

    Implementation of an IT end-user experience initiative using HP software in a major telecom organization assuring the improvement of overall availability and end-user experience indicators in information systems

    Outros criadores
  • Test Automation Framework implementation

    Implementation of an Test Automation Framework adapting HP software in a major telecom organization assuring the overall improvement of test automation practices in information systems

    skills applied: test automation, HPE Functional Test

    Outros criadores
  • Configuration Management process implementation and new CM area creation

    Implementation of a Configuration Management process using Dimensions software in a major telecom organization assuring the improvement of overall configuration management practices in information systems

    Outros criadores
  • Billing System Migration

    First major migration of BSCS billing system on a major telecom company

    skills applied: Ercisson BSCS, billing ystsem migration, integration, end user accpetance test

    Outros criadores
    Ver projeto
  • Test Processes, Tools and new IT quality assurance area creation

    Implementation of a Test Management process using HP software and creating from scratch a quality assurance area in a major telecom organization assuring the improvement of overall test management practices and quality indicators in information systems.

    skills applied: leadership, intrapreneurship, process definition, test management

    Outros criadores
    Ver projeto
  • DAFUSA - Data Fusion for airports

    Develop a multi-sensor data simulator with a data fusion mechanism which will contribute to the tracking of aircraft ground movements at airports.

    skills applied: project management, development, C++, european project, remote team management, aeronautic projects

    Ver projeto
  • RPA Operating model with UIPath implementation

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  • Coupa procure-to-pay software Quality Assurance

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  • Data Loss prevention implementation

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  • Go-to-Market datamart implementation

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  • Salesforce CPQ Quality Assurance

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  • Microsoft Defender for Endpoints implementation

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  • Xray test management implementation

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  • Snowflake spending optimization

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  • Purview data catalog implementation

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  • Product Utilization Data Mart implementation

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  • Zoom phone implementation

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    Outros criadores
  • OutSystems data-center from on-premise to cloud migration

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  • SOX IT General Controls implementation

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    Outros criadores
  • ITIL implementation

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  • AZURE VPN implementation

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  • Suprema Virtual Access Cards implementation

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    Outros criadores
  • Zylo Saas spending governance implementation

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    Outros criadores
  • JAMF MacOS endpoint assurance implementation

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  • SEO optimization with Huckabuy

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  • ITIL training

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    Outros criadores
  • Salesforce CPQ data migration

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  • NetSuite data migration

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  • Datadog implementation

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  • Amazon Connect

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  • AWS Cloudfront CDN migration

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  • OutSystems Nextstep app

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  • OfficeSpace app

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  • WFH and New normal Technology deployment

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  • MFA implementation

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  • OutSystems factories log analytics

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  • Data lake integration pipeline - as - a - Service

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  • OutSystems application ecosystem global Azure AD SSO implementation

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  • OutSystems Integration Platform as a Service telemetry

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  • OutSystems PaaS Content Delivery Network as Code

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  • OutSystems' CI/CD/Regression/IaC pipeline

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  • OutSystems' factory BDD testing

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  • Operational Housekeeping methodology implementation

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  • OutSystems' factory automatic crowdtesting

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  • Microsoft Intune implementation

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  • End-to-end application monitoring

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  • Microsoft Auto-pilot implementation

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  • Business Intelligence Transformation & Governance

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    Definition and implementation of the global Business Intelligence strategy and operating model for NOS to construct a distinctive and cross-organizational analytic capability assuring a large scale impact to the business using new and disruptive technologies using self-service and big data capabilities

    skills applied: digital transformation, leadership, business intelligence, big data use cases, analytics operating model, artificial intelligence, data governance, datawarehouse…

    Definition and implementation of the global Business Intelligence strategy and operating model for NOS to construct a distinctive and cross-organizational analytic capability assuring a large scale impact to the business using new and disruptive technologies using self-service and big data capabilities

    skills applied: digital transformation, leadership, business intelligence, big data use cases, analytics operating model, artificial intelligence, data governance, datawarehouse integration, emerging technologies, Hadoop, data architecture, operational intelligence, churn reduction

  • Business Intelligence Assessment

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    Assessment of the current business intelligence practices, operating model, governance, processes, application and infrastructure at OPTIMUS and propose changes to enhance disruptly the management KPIs of the area.

    skills applied: business intelligence, assessment, operating model, dataware architecture, governance, data quality, data governance, data engineering and data warehousing

    Outros criadores

Reconhecimentos e prêmios

  • Master Thesis Scholarship

    Foundation for Science and Technology

    Awarded a scholarship during his Master Thesis by FCT (Foundation for Science and Technology).

  • Company Awards:

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    ▸ 2023 G2 Enterprise Grid® Report for Low-Code Development Platforms
    ▸ 2023 Gartner® Magic Quadrant™ for Enterprise Low-Code App Platforms
    ▸ 2023 DEVIES Awards Best Innovation in Low- and No-Code Development
    ▸ 2022 Customers’ Choice” in Gartner Peer Insights™ Report
    ▸ 2022 Highest impact/vision, Everest Group PEAK Matrix® for Low-Code
    ▸ 2022 Top 10 Most Valuable Unicorns in Portugal
    ▸ 2017 SIIA CODiE Award for Best Mobile Development Solution
    ▸ 2016 SIIA CODiE Award for…

    ▸ 2023 G2 Enterprise Grid® Report for Low-Code Development Platforms
    ▸ 2023 Gartner® Magic Quadrant™ for Enterprise Low-Code App Platforms
    ▸ 2023 DEVIES Awards Best Innovation in Low- and No-Code Development
    ▸ 2022 Customers’ Choice” in Gartner Peer Insights™ Report
    ▸ 2022 Highest impact/vision, Everest Group PEAK Matrix® for Low-Code
    ▸ 2022 Top 10 Most Valuable Unicorns in Portugal
    ▸ 2017 SIIA CODiE Award for Best Mobile Development Solution
    ▸ 2016 SIIA CODiE Award for Best Mobile Development Solution
    ▸2018 Product of the Year 2018
    ▸2018 Brand of Confidence 2018
    ▸2018 Consumer Choice 2018
    ▸2018 Product of the Year 2018
    ▸2017 Brand of Confidence 2017
    ▸2017 Consumer Choice 2017
    ▸2017 Product of the Year 2017
    ▸2016 ECSI Portugal 2016
    ▸2016 Contact Center World 2016
    ▸2016 Brand of Confidence 2016
    ▸2016 Consumer Choice 2016
    ▸2016 Product of the Year 2016
    ▸2014 Customer satisfaction - ECSI Portugal 2014 Survey
    ▸2015 Product of the Year 2015
    ▸2014 Best customer service in the world
    ▸2015 Consumer Choice 2015
    ▸2014 Contact Centre World 2014 Prizes
    ▸2014 Ready to use Internet – Product of the Year 2014
    ▸2013 Customer satisfaction - ECSI Portugal 2013 Survey
    ▸2013 Consumer Choice
    ▸2013 Best ISP Prize
    ▸2014 Download to Own – Product of the Year
    ▸2013 Optimus - Best Customer Service
    ▸2013 Best Incentive Scheme
    ▸2013 Iris Online
    ▸2013 Product of the Year
    ▸2013 Zon Best Reputation

Notas de provas

  • Computer Science Engineering Degree Final Score

    Nota: 15 on 20

    information systems, computer science, software engineering, Pascal, C, C++, Lisp, Prolog, artificial intelligence, distributed systems

  • Gallup StrengthsFinder 2.0

    Nota: Top 5 Strengths

    Identifying, learning, and using the strengths of organizations, leaders, and individuals is naturally helpful for growing teams. StrengthsFinder is one perspective as seen through Gallup's lens:

    ➊ Achiever – Achievers have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.

    ➋ Learner – Learners show a great desire to learn and want to continuously improve. The process of learning, rather than strictly the outcome, excites people…

    Identifying, learning, and using the strengths of organizations, leaders, and individuals is naturally helpful for growing teams. StrengthsFinder is one perspective as seen through Gallup's lens:

    ➊ Achiever – Achievers have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.

    ➋ Learner – Learners show a great desire to learn and want to continuously improve. The process of learning, rather than strictly the outcome, excites people with the Learner theme.

    ➌ Analytical – They show natural ability to investigate, diagnose and identify patterns results in valuable insights that are logical and well-thought-out. Their critical thinking helps clarify reality and provides objectivity.

    ➍ Deliberative – They are thorough and conscientious. Through their natural anticipation and careful thought process, they know how to reduce risks and prevent problems from arising.

    ➎ Responsibility – They have a deep sense of dedication and feel ownership of their commitments. They are a person of their word, and others know they can rely on and trust them.

Idiomas

  • English

    Nível avançado

  • Portuguese

    Nível nativo ou bilíngue

  • Dutch

    Nível nativo ou bilíngue

  • French

    Nível intermediário

  • German

    Nível básico a intermediário

  • Spanish

    Nível básico a intermediário

Organizações

  • CIONET

    Member

    - o momento

    leadership, technology, information sharing, events

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