Wage range: $20.
00 - $ 23.
00 per hour
Portland Branch
PRINCIPAL RESPONSIBILITIES AND DUTIES:
• Manage inbound calls and walk-in customers for any equipment rentals,
sales and parts opportunities ensuring maximum customer satisfaction
• Build and maintain customer relationships to improve profitability and
maximize customer retention
• Prepare rental quotes and invoices with accuracy and efficiency
• Coordinate daily equipment pick-ups and returns ensuring customer
expectations are met
• Effectively communicate with internal / external customers on
equipment specs, to include operation, maintenance, and availability
• Partner with Outside Sales Representatives to provide service to new
and existing customers including equipment needs, quotes, order
fulfillment, etc.
• Build and maintain ongoing awareness of new products and services
• Perform other related duties as assigned
MINIMUM QUALIFICATIONS
Basic Knowledge & Competencies
• Excellent customer service, communication and multi-tasking skills
• Accuracy in data entry and keen attention to detail
• Exceptional organizational skills
Previous Experience & Education
• High school diploma required.
• Prior experience in a customer service role preferred
Physical Requirements
• Working conditions are normal for an office environment
• Frequent use of hands to manipulate the keyboard, telephone, files and
other equipment
• Standing, walking, lifting, twisting and bending on a frequent basis
• Ability to lift up to 40 pounds
Apply with:
James Camaioni
Portland Store Manager
jamesc@starrentals.
com
(503) 231–7300
Whatsapp
