Samsung Members
4.5star
1.68M reviews
1B+
Downloads
Everyone
info
About this app
Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :
■ Get insider tips to unlock your device's full potential
■ Easily review device diagnostics
■ Access exclusive events and benefits
■ Pose questions directly to the experts and
get 1-on-1 customer support
■ Connect and share with others in the community
(Availability and services offered above may vary by country and region)
※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.
※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :
■ Get insider tips to unlock your device's full potential
■ Easily review device diagnostics
■ Access exclusive events and benefits
■ Pose questions directly to the experts and
get 1-on-1 customer support
■ Connect and share with others in the community
(Availability and services offered above may vary by country and region)
※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.
※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.5
1.65M reviews
Autumn Nelson
- Flag inappropriate
November 14, 2024
Several diagnostic tests to determine the phone is working as it should. If there is still an issue with one of the features to your device, "phone", troubleshoot by restarting your phone or updating the software specific to the feature that failed, then try again. You can also check to ensure the feature has been enabled and the necessary permissions are "allowed" for feature to work. Thorough app! In my experience, if my phone isn't working well, it's a low battery or in a poor service area.
174 people found this review helpful
Ali A
- Flag inappropriate
December 8, 2024
This is the worst app. It serves no purpose and even Samsungs own tech support can't use it. They keep telling me to check for updates because the instructions don't coincide with what actually appears on the app. There is no way to provide feedback to Samsung because the error report function doesn't appear. Samsung please improve your product if you want to stay in business.
12 people found this review helpful
Taylor C
- Flag inappropriate
October 3, 2024
The touch screen test only tests if you have a dead zone on your screen, and is completely incapable of detecting more complex screen issues. My S20 double presses keys, gets stuck pressing a key constantly, sends the Swype cursor flying and moves the blinking line when I'm typing, and none of the accessibility settings will fix it. It very clearly has problems, and despite how Samsung forums recommend Manager for this issue, I truly don't understand why, since it was no help at all.
58 people found this review helpful
