Lucian Cast
The app forgets he credentials saved for logging in. The detailed monthly subscription cost for each service provided is not updated in the app, even if the envoice is. Complains submitted through this app do not receive a response; the same when you call Customer Service. Bottom line, huge things need to get improved to be worthy of such a brand.
Apo Apo
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Until this month I had to introduce my card details for every transaction. I did not select the option where my card number should be memorised by the app. Still, for this month recharge all my card details have been prerecorded and I only had to press PAY. No password, no e-mail, no sms. No card needed. So if my phone gets stolen anyone could recharge their phones from my card. I could hardly find the option of deleting my card info, but this gets disabled every time. Please change that 😁
21 people found this review helpful
Orange Romania
January 11, 2021
Salut,
Iti multumim pentru feedback, ne ajuta sa imbunatatim constant aplicatia.
Cu prietenie, Echipa Orange.
Puiu John
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An improvement with the recent updates, but still the app is sometimes inexact and doesn't refresh all the info promptly. I even stopped using it for a couple of years. Keep working at it boys, you'll get there!
1 person found this review helpful
Orange Romania
March 16, 2018
Salut,
Actualizarea aplicatiei My Orange este acum live, pentru toti utilizatorii.
Pentru ca ne dorim ca experienta ta sa fie de 5 stele, te rugam sa ne spui parerea dupa noul update.
Cu prietenie,
Echipa My Orange