Kieron Lawson

Kieron Lawson

New Zealand
962 followers 500+ connections

About

Engineering executive and technologist. I'm passionate about building great teams who…

Experience

  • Spoke Phone Graphic

    Spoke Phone

    Auckland, New Zealand

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    Auckland, New Zealand

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    Auckland, New Zealand

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Patents

  • Multi-Channel Pivoting

    Issued US 8,929,536

    A method of pivoting a customer among synchronous and asynchronous communications channels during a communication session.

    This patent was granted as a result of our ground-breaking work with the Datasquirt Contact and LiveOps Engage products - enabling customers and contact center agents to seamlessly pivot conversations cross synchronous (voice and web-chat) and asynchronous (SMS, Email) channels.

    Other inventors
    See patent

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