Watermelon

Watermelon

Softwareontwikkeling

Wij veranderen de klantenservice met AI.

Over ons

Bij Watermelon is onze missie om de klantenservice voorgoed te veranderen door het inzetten van volledig autonome AI-agenten, waardoor de klantbeleving naar ongekende hoogten wordt getild. Ons platform integreert naadloos de nieuwste AI-technologie, waardoor elke klanteninteractie efficiënt en nauwkeurig is. We zijn niet alleen toegewijd aan technologische innovatie, maar ook aan het fundamenteel verbeteren van de manier waarop consumenten met service omgaan. Ons doel is om het paradigma van de klantenservice te verschuiven naar grotere efficiëntie en tevredenheid, waardoor elke interactie een positieve en vervullende ervaring wordt.

Branche
Softwareontwikkeling
Bedrijfsgrootte
11 - 50 medewerkers
Hoofdkantoor
Utrecht
Type
Particuliere onderneming
Opgericht
2018
Specialismen
Chatbots, Customer service, Customer experience, klantenservice, live chat, ecommerce, conversational platform, chatbot, klantervaring, automatiseren, kunstmatige intelligentie, webshop en webshops

Producten

Locaties

Medewerkers van Watermelon

Updates

  • Organisatiepagina weergeven voor Watermelon, afbeelding

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    🎉 New in Watermelon: Notion Action Template! 🎉 Now you can make it even easier for your customers to access documentation, guides, or FAQs right from your chatbot using our Notion Action Template. With this new feature, connect your Notion content seamlessly to Watermelon, allowing customers to instantly find the answers they need—all while saving your team time. 🚀 How does it work? 🚀 Set up the Notion Action Template to pull in documentation directly from your Notion workspace. Customers can simply ask the chatbot questions, and it will retrieve relevant articles, troubleshooting steps, or product information straight from your Notion content. 📹 Check out the video below to see how quick and easy it is to get started! #WatermelonAI #CustomerSupport #Notion #Documentation #KnowledgeBase #Automation

  • Organisatiepagina weergeven voor Watermelon, afbeelding

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    🚀 Discover the Power of Our Web Crawler! 🚀 We’re excited to reveal our new explainer video, showing how our Web Crawler can take your chatbot to the next level. With automatic URL recognition, real-time updates, and full control over your content, this tool will help you to make your chatbot smarter and your setup smoother. Check out the video to see it in action and learn how easy it is to start! #Watermelon #WebCrawler #AIChatbots #CustomerExperience

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    🎉 New in Watermelon: The Returnless Action Template! 🎉 We’ve made it easier than ever for your customers to check their order and return status instantly, right through our chatbot. This feature helps customers get quick answers to common questions like “Where’s my return/order?”—saving your team time and improving customer satisfaction. 📹 Watch the video below to see how simple it is to set up and start using the template! Want to enhance your customer service with seamless automation? Try it out with Watermelon today! #WatermelonAI #CustomerService #Chatbot #Automation

  • Watermelon heeft dit gerepost

    Profiel weergeven voor Alexander Wijninga, afbeelding

    🍉 Watermelon CEO & Founder. Creating fully autonomous AI agents with Generative AI.

    𝐈𝐤 𝐡𝐞𝐛 𝐡𝐮𝐥𝐩 𝐧𝐨𝐝𝐢𝐠! 🆘 (én win een iPad 😉) We doen een onderzoek naar de staat van AI in de klantenservice anno 2024. Daarvoor hebben we uiteraard respondenten nodig. Werk jij in de klantenservice als medewerker, teamleider of manager/bedrijfseigenaar? Dan willen we graag van je weten wat jouw ervaringen en uitdagingen zijn en wat je verwachtingen zijn voor de toekomst met betrekking tot AI! (Max 5 minuten) What's in it for you? 1. Uiteraard krijg je inzage in de resultaten 📊 2. Onder de deelnemers verloten we een gloednieuwe iPad! Klik op de link om mee te doen-> https://lnkd.in/eb_48nuR Delen wordt zeer gewaardeerd! 😃

    • Watermelon survey
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    🚨 The Web Crawler Webinar is Today at 11:00! There’s still time to register. Curious about how the Web Crawler can enhance your chatbot’s capabilities? Join us for a live webinar today at 11:00, where we’ll be diving into everything you need to know. Whether you’re a Watermelon user or exploring chatbot solutions, this is a perfect chance to see our Web Crawler in action and get insights on how it can help deliver accurate, real-time information to your users. 🎟️ Register here to join us: Webinar Registration Don’t miss out on this opportunity to elevate your chatbot game. See you soon!

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  • Organisatiepagina weergeven voor Watermelon, afbeelding

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    🌐 Missed our latest release? Introducing our new Web Crawler! We’re all about making chatbots smarter and more effective. Our latest feature, the Web Crawler, allows businesses to enhance their chatbots by directly linking relevant URLs from their website. This means users receive accurate, real-time answers straight from your domain, improving customer experience and support. Whether you’re new to Watermelon or looking to upgrade your chatbot capabilities, here’s everything you need to get started with the Web Crawler. Explore more with our handy resources: 📖 Step-by-Step Guide: Visit our Help Center to learn how it works: https://lnkd.in/e7vcZSPg 📹 Video Tutorial: Prefer watching? We’ve created a video tutorial to guide you: https://lnkd.in/eeCf3f27 🎓 Webinar: Join us live to dive deeper! Register for our upcoming webinar on the 7th of November, where we’ll cover all the essentials: https://lnkd.in/eJKdmnZQ With Watermelon, it’s easy to keep your chatbot up-to-date and relevant. We’re excited to have you on board! 🎉

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  • Organisatiepagina weergeven voor Watermelon, afbeelding

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    New Feature Update: Web Crawler 🌐 We’re excited to introduce the Web Crawler feature that is designed to boost your Watermelon 🍉 chatbot's knowledge while giving you complete control over the process. ✨ Fetch content from a single URL, root domain, or entire sitemap, and monitor everything with our new table view. It shows you exactly which URLs are crawled, used, or excluded. 🚀 Plus, you can filter links to get the exact content you need! ⚡️ 🧩 Here’s how to get started: 1. In the "Sources" section, enter the URLs you want to feed your Chatbot. 🕸️ 2. After entering all the links, click "Start Crawling" and the Web Crawler will start scanning them. 3. You can watch the progress bar in real time as it does the heavy lifting. Easily track which links have been crawled and view statuses like Crawled, Craw Link, or Url not used. It's that simple! 💫 Ready to take your customer support to the next level? Check out the new feature in our FREE webinar! ⬇️ https://lnkd.in/eJKdmnZQ

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  • Organisatiepagina weergeven voor Watermelon, afbeelding

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    🚀 Customer Spotlight: How De Kennemer Duincampings Achieves 24/7 Service with Watermelon’s AI Chatbots! We’re thrilled to share how De Kennemer Duincampings transformed their guest experience with Watermelon’s AI-powered chatbots. Known for their three stunning campsites and luxury hotel suite in North Holland, they faced the challenge of offering seamless service around the clock. With over 2000 conversations automated every month, they’re now able to answer guest questions day and night, easing the workload on their reception team and boosting guest satisfaction. Our Web Crawler feature keeps the chatbot updated with real-time information from their website, ensuring guests always get the correct details on facilities, hours, and more. Here’s what their team has to say: “With Watermelon, we have clear insights into customer needs and can quickly optimize our content to better meet those needs.” Watch the full story to see how De Kennemer Duincampings makes every guest feel supported and informed – any time of day. 🎥👇 #CustomerStory #Watermelon #AIChatbots #CustomerService #Automation

  • Organisatiepagina weergeven voor Watermelon, afbeelding

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    We've added several new action templates to help you supercharge your Watermelon 🍉 chatbot's capabilities! ⚡️ The latest additions include: 💫 Returnless – Simplify returns by providing seamless return processing without the hassle. 💡 Notion – Integrate with Notion to access and share knowledge instantly. 📦 Picqer – Keep your customers updated on order statuses with quick and accurate responses. 🔍 OVIS – Use your knowledge base as a source for your chatbot with ease. Want to try them out? 1️⃣ Head over to "Actions" in your Watermelon chatbot settings. 2️⃣ Pick the template you want. 3️⃣ Start customizing! And you’re all set! ✨ Get Started ⬇️ https://lnkd.in/eHUHDyYY

Vergelijkbare pagina’s

Door vacatures bladeren

Financiering

Watermelon 2 rondes in totaal

Laatste ronde

Basis

US$ 2.828.137,00

Investeerders

Watermelon Ventures
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