“Traditional customer support platforms are failing you—here’s why.” You’re paying high costs for systems that are complicated, clunky, and leave your team frustrated. Worse still, your customers bear the brunt of the poor user experience—long wait times, confusing processes, and half-solved problems. Why should you settle for less? At RUUT, we’re redefining customer support with a platform that’s simple, efficient, and cost-effective. ✅ Streamlined user experience: No steep learning curves for your team, just results. ✅ Cost-conscious design: High-quality support shouldn’t break the bank. ✅ Smarter workflows: Let automation handle the routine while you focus on what matters—your customers. Your customers deserve better, and so does your business. RUUT is more than just software—it’s the solution your business has been waiting for. #CustomerSupport #BusinessGrowth #AutomationTools #CustomerExperience #AIforBusiness #WorkplaceEfficiency #RUUTCSM #SmarterSupport #SeamlessWorkflow
Ruut CSM
Software Development
Ruut is a customer messaging platform that helps businesses build better customer relationships
About us
Ruut is a customer messaging platform that helps businesses build better customer relationships. Our startup was founded on the idea that communication is the key to great customer experience. We provide a unified platform for businesses to engage with their customers through various channels, including chat, email, and social media.
- Website
-
https://ruut.chat/
External link for Ruut CSM
- Industry
- Software Development
- Company size
- 2-10 employees
- Headquarters
- Lagos
- Type
- Privately Held
- Founded
- 2023
- Specialties
- Customer service, Customer success, Customer Support, Help center, Africa customer support tool, and csm
Locations
-
Primary
Lagos, NG
Employees at Ruut CSM
Updates
-
“Imagine onboarding new staff without the headaches.” You’re growing your team, but every new hire comes with an endless list of tasks—introductions, training, tool access, and the back-and-forth emails to ensure they’re fully onboarded. It’s overwhelming, time-consuming, and often prone to human error. Now imagine this instead: ✔️ Your onboarding process runs itself. ✔️ Your team gets all the right information at the right time. ✔️ No missed steps, no confusion, no delays. With RUUT, automation and AI take the reins, simplifying workflows and boosting productivity. From seamless communication to guided onboarding processes, we ensure you’re not just saving time but also creating a stellar first impression for every new team member. Because onboarding isn’t just about getting the job done—it’s about setting the tone for success. Your time is valuable. Let RUUT help you focus on what truly matters: growing your business. Visit https://ruut.chat to see how we can transform the way you work.
-
“Your customers are talking… but are you listening?” Every missed message, slow response, or unanswered query costs you more than you think. It’s not just big businesses that lose customers—small businesses feel it even more. One frustrated customer can mean lost sales, bad reviews, and damaged trust. But here’s the good news: it doesn’t have to be this way. At RUUT CSM, we give you the tools to respond faster, engage better, and turn every interaction into an opportunity. Whether you’re running a small boutique, a growing online store, or a local service, RUUT helps you stay ahead—because even the smallest businesses deserve big customer loyalty. Don’t let poor communication hold you back. Your customers are waiting—and RUUT is ready. #customersupport #smallbusiness #thrivingbusiness #RuutCSM
-
“The difference one conversation can make.” A small business owner once shared their story with us. They started their journey with big dreams—passion, creativity, and a product they knew people would love. But as their customer base grew, so did the questions, complaints, and demands for faster service. One day, they lost a loyal customer—not because of their product but because of a delayed response to a simple query. That moment stung. “If only we had a better system in place,” they thought. That’s when they found RUUT CSM. With RUUT, they streamlined their communication, stayed on top of customer requests, and ensured no message ever fell through the cracks again. Suddenly, every customer felt prioritized, and the business owner had more time to focus on growth instead of firefighting. That’s the magic of RUUT. We’re here to ensure businesses like yours never lose a customer over poor communication again. Every conversation is an opportunity to build trust, loyalty, and advocacy—and we’ll make sure you never miss it.
-
How many customers are you losing over poor communication? 🤔” Small businesses can’t afford to miss a single message or delay a response. Swipe through this post to see how you can fix this and keep your customers happy. With RUUT CSM, you’ll respond faster, stay organized, and turn every conversation into an opportunity to grow. Ready to transform your customer service? 👉 Visit https://ruut.chat to get started today! #RuutCSM #CRM #CustomerSupport #happycustomers
-
“Customer support remains an unsolved puzzle.” These words from Buchi Okoro CEO of Quidax truly resonate with us at Ruut. At Ruut, we’re committed to solving this challenge by building tools that not only tackle long-standing customer support issues but also help organizations keep their customers smiling. We also couldn’t agree more with Buchi’s insights on the transformative power of AI. As the world evolves, AI is reshaping industries—and customer support is no exception. With Ruut, we’re shaping the future of customer support in Africa and beyond. Let’s keep moving forward, one happy customer at a time!
-
POV: How businesses react when they start using Ruut! “Fabulous! Amazing! Incredible!” That’s the energy we get from businesses using Ruut to transform their customer support processes. ✨ Whether it’s simplifying workflows, boosting customer satisfaction, or cutting costs, Ruut delivers results that leave teams thrilled. Just like in this video, the excitement is real! If you’re ready to feel this kind of joy in your customer support operations, it’s time to make the switch. #CustomerSupport #FantabulousResults #CustomerExperience #Innovation #Ruut
-
Loyal customers don’t just happen—they’re earned! What do you think is the key to building lasting relationships with your customers? Cast your vote and let’s discuss #loyalcustomers #RuutCSM
This content isn’t available here
Access this content and more in the LinkedIn app
-
What’s the real cost of good customer service? Imagine this: A customer reaches out to your business with a simple question about their order. They’re frustrated because they’ve been on hold for 15 minutes or sent three emails without a response. In that moment, their perception of your brand is no longer about the quality of your product—it’s about how you handle them. Now picture this instead: As soon as they send a message, they’re greeted warmly. Their questions are answered clearly, their frustrations acknowledged, and their problem resolved swiftly. They hang up or close the chat feeling heard, valued, and eager to return to you. That’s the power of RUUT CSM. We understand that every customer interaction matters—whether it’s a simple inquiry or a complex complaint. With RUUT, businesses can offer seamless support that isn’t just efficient but also deeply empathetic. We’re not just a tool; we’re a partner in building meaningful connections with your customers. Because at the end of the day, happy customers are loyal customers—and loyalty is priceless. Ready to make every interaction count? Let RUUT guide the way. Link: https://ruut.chat/ #CustomerServiceMatters #CustomerFirst #CustomerSupport #CustomerExperience #ClientSatisfaction #SmallBusinessTips #SmallBusinessSupport #SmallBizLove #EntrepreneurLife #StartupSuccess #TechForBusiness #BusinessTools #SoftwareSolutions #BusinessGrowthTools #SaaS #BuildBetterConnections #BrandLoyalty #BusinessGrowth #EngageYourAudience #LevelUpYourBusiness #AfricaTech #SmallBusinessAfrica #NigerianBusiness
-
You asked, and here it is! 🎉 Our webinar recording is now live on YouTube! 📽️ Catch all the insightful discussions, including: ❓ "How will this product solve people's problems?" 📍 Tips on creating user-friendly products. 📍 The importance of storytelling in customer service. 🎥 Watch it here: [https://lnkd.in/dbXSxHZd] Don’t forget to like, comment, and subscribe to our channel for more valuable content! #Webinar #ProductDevelopment #CustomerSuccess