Company Description
Foster Farms has been serving families since 1939.
Since the founding days, Foster Farms has always been committed to providing consumers with the highest-quality, best-tasting poultry products available.
Our commitment to excellence, honesty, quality, service, and our valued TEAM Members will shine through in everything we do.
Foster Farms is always looking for talented individuals to join the Foster Farms TEAM.
We offer the experience of a large organization, but operate like a family business.
More than half of our job openings are filled by internal promotion, and we encourage TEAM Members to gain a variety of experiences across different functional groups.
Job Description
Pay range $65,000 to $67,000 per year.
Embrace the opportunity to become a Learning & Development Future Leader at Foster Farms through our Future Leaders Program.
This program is meticulously designed for recent graduates who aspire to gain in-depth knowledge and expertise in plant operations while cultivating a profound understanding of Foster Farms as an organization.
This immersive experience will empower you with the knowledge and skills needed to build a rewarding career within Foster Farms.
Key Responsibilities:
Provide frontline customer service via phone and management of Learning and Development group email inbox and SailPoint requests to TEAM members at all levels regarding training programs, Convergence LMS, and the policies and procedures of the Learning and Development department.
Troubleshoot basic technical issues with learning management system (LMS) and assist TEAM members with accessing their account, accessing courses, transcripts, and other LMS features.
Assist human resources TEAM members with troubleshooting basic technical issues with Convergence training as it relates to onboarding and orientation.
Execute audits of system data and training records to ensure accuracy and completeness.
Assist with implementing new features, updates, and configurations within the LMS.
Support the creation and maintenance of training documentation, FAQs, and quick reference guides.
Complete special projects as needed such as training surveys, reporting, training calendar management, and training program launches.
Provide support and coordinator for monthly newsletters.
Provide general administrative support to learning and development team including calendar management, meeting coordination, and project assistance.
Qualifications
Willingness to provide EXCELLENT customer service to all TEAM members is crucial.
Proficiency with MS Office applications and ability to learn new systems quickly
Excellent verbal and written communication skills
Strong organizational skills
Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Preferred Qualifications
Bachelor's degree
6 months Learning & Development or Human Resources related experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Foster Farms is an Equal Opportunity Employer – Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.
Foster Farms participates in E-Verify during the hire process at all locations for all new TEAM Members.
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