Alpha Iota BPO
Telemarketing Team Lead
Summary
- Vacancy: 01
- Age: 23 to 32 years
- Location: Anywhere in Bangladesh
- Salary: Negotiable
- Experience: At least 3 years
- Published: 10 Sep 2024
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Requirements
Experience
- At least 3 years
- The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Call Center
Additional Requirements
- Age 23 to 32 years
To be successful in this role, you will need to have:
Experience in Telemarketing / Sales/ Management with leadership experience, preferably as a Telemarketing team lead, with a focus on live chat interactions in the relevant industry or virtual environment.
Proficient in English and Bangla with strong written and verbal communication skills.
Demonstrated leadership and team management skills, motivating teams to achieve objectives.
Proficiency in MS Office, and Google Applications.
Analytical mindset to interpret data and drive performance improvements.
Adaptability to changing priorities and a fast-paced environment.
Proactive problem-solving skills and critical thinking.
Equipped with a personal PC, and reliable internet.
Responsibilities & Context
At Alpha Iota, we treat our employees like family. We believe that everyone has the potential to shine and we aim to bring out the best in each team member. Collectively, we are diversified in our workforce composition, as well as in our way of thinking.
We call Southeast Asia home and we are continuing to grow rapidly in the region. In line with this business growth, we are on the lookout for talented individuals to be part of our vibrant team and support the company as it continues to take leaps and bounds forward.
Employment Highlights
Young, energetic, creative, and supportive work environment.
Genuine work-life balance.
Learn valuable hands-on work experience at a medium-sized start-up company
Remote Work
What you would be doing:
Lead and monitor a team of telemarketers.
Quality checks and ensure that the standard of work is maintained according to the company’s expectations.
Ensure that the team meets the daily, monthly, and yearly KPI targets.
Conduct assessments, performance reviews, capacity planning, and training.
Support HR with the onboarding of a new employee.
Maintain complete knowledge of all services and products.
Proactively share existing challenges faced by the team and propose solutions.
Analyze data to better understand trends and prepare reports for the management.
Skills & Expertise
Workplace
Work from home
Employment Status
Full Time
Job Location
Anywhere in Bangladesh
Company Information
Alpha Iota BPO
Address:
Office 02-06, PhumSamaky Meanchey Sangkat Poipet, KrongPoipet, Banteay Meanchey, 010407 Cambodia
Website:
https://www.alphaiotabpo.com/
Business:
At Alpha Iota, we`re not just a BPO company – we`re your strategic partner for success! Established in 2015, we offer a diverse range of dynamic solutions to meet your business needs such as digital marketing, software development, tele-sales, customer service, analytics, project management, technical support, human resources, finance, and process improvement.
Currently, we have a diverse workforce with teammates from all across South East Asia, including Malaysia, Singapore, Thailand, Indonesia, India, Vietnam, the Philippines and Cambodia.
Our company is registered in both Malaysia and Cambodia.
We`re on the lookout for individuals with the courage to embrace challenges.
Report this Job / Company (রিপোর্ট)
রিপোর্টএই চাকরির জন্য বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য দিলে অতি সত্ত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যাক্তি / প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। কোন প্রকার অর্থ লেনদেনের দায়িত্ব বিডিজবস বহন করবে না।
