“Muhannad is a fast learner, although back then he was fresh graduate he managed to learn and handle clients alone within very short time, and gained the clients trust fast. In addition to his professional behaviour, Muhannad has a wonderful personality and always looks for clients satisfaction.”
نبذة عني
A top-notch IT director, technology visionary with solid experience in ICT & Telecom…
الخدمات
الإسهامات
النشاط
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Proud and thrilled to celebrate the incredible achievements of this year’s Summer Challenge participants! 🎉 The pure joy of watching the hardwork…
Proud and thrilled to celebrate the incredible achievements of this year’s Summer Challenge participants! 🎉 The pure joy of watching the hardwork…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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I am grateful for having the opportunity to be part of this exciting edition of collaborate to innovate 2024 Join me for an engaging panel discussion…
I am grateful for having the opportunity to be part of this exciting edition of collaborate to innovate 2024 Join me for an engaging panel discussion…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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سعيدة بمشاركتي اليوم في تقديم ورقة بحثية في المؤتمر الدولي الخامس لعلوم الحاسوب و المعلوماتية و الذي اقيم في جامعة عمان العربية ١٢-١١-٢٠٢٤ . شكر خاص…
سعيدة بمشاركتي اليوم في تقديم ورقة بحثية في المؤتمر الدولي الخامس لعلوم الحاسوب و المعلوماتية و الذي اقيم في جامعة عمان العربية ١٢-١١-٢٠٢٤ . شكر خاص…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
الخبرة
التعليم
التراخيص والشهادات
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AUB OSB Orange Leadership Excellence Program
Suliman S. Olayan School of Business at AUB
تم الإصدار في
المشروعات
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Orange Call center Outsourcing to a 3rd party
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Call Center outsourcing project was set as strategic objective for mobile call center in 2011. The Orange Jordan customer base strongly increased and the need to present new advanced services were main reasons for launching the project.
We have succeed to reach its objectives as:
• To decrease the waiting time
• Increase efficiency and provide customers with high quality call center services.
• Cost-saving for the company
• Reduce repeated calls
• Increase customer…Call Center outsourcing project was set as strategic objective for mobile call center in 2011. The Orange Jordan customer base strongly increased and the need to present new advanced services were main reasons for launching the project.
We have succeed to reach its objectives as:
• To decrease the waiting time
• Increase efficiency and provide customers with high quality call center services.
• Cost-saving for the company
• Reduce repeated calls
• Increase customer satisfaction.مؤلفون آخرون -
Orange Call center Outsourcing to a 3rd party
-
Call Center outsourcing project was set as strategic objective for mobile call center in 2011. The Orange Jordan customer base strongly increased and the need to present new advanced services were main reasons for launching the project.
We have succeed to reach its objectives as:
• To decrease the waiting time
• Increase efficiency and provide customers with high quality call center services.
• Cost-saving for the company
• Reduce repeated calls
• Increase customer…Call Center outsourcing project was set as strategic objective for mobile call center in 2011. The Orange Jordan customer base strongly increased and the need to present new advanced services were main reasons for launching the project.
We have succeed to reach its objectives as:
• To decrease the waiting time
• Increase efficiency and provide customers with high quality call center services.
• Cost-saving for the company
• Reduce repeated calls
• Increase customer satisfaction.مؤلفون آخرون
اللغات
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Arabic
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English
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التوصيات المستلمة
3شخص قدموا توصية لـMuhannad
انضم الآن لعرضالمزيد من أنشطة Muhannad
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تشرفت بدعوة كريمة من مؤسسة ولي للعهد للمشاركة في جلسة نقاشية حول الذكاء الاصطناعي لشباب وشابات جامعة البلقاء التطبيقية، ضمن مبادرة "المؤسسة في…
تشرفت بدعوة كريمة من مؤسسة ولي للعهد للمشاركة في جلسة نقاشية حول الذكاء الاصطناعي لشباب وشابات جامعة البلقاء التطبيقية، ضمن مبادرة "المؤسسة في…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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🚀 Exciting News! 🚀 I’m thrilled to share that I’ll be at the MENA ICT Forum 2024, the largest tech event in the region, taking place on November…
🚀 Exciting News! 🚀 I’m thrilled to share that I’ll be at the MENA ICT Forum 2024, the largest tech event in the region, taking place on November…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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تفخر ArtiKeys بالإعلان عن توقيع اتفاقية شراكة مع شركة EBDA خلال فعاليات اليوم الثالث من معرض Biban! 🎉 تهدف هذه الشراكة إلى دعم توسع الشركات الأردنية…
تفخر ArtiKeys بالإعلان عن توقيع اتفاقية شراكة مع شركة EBDA خلال فعاليات اليوم الثالث من معرض Biban! 🎉 تهدف هذه الشراكة إلى دعم توسع الشركات الأردنية…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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Today I earned my "Empower your workforce with Copilot for Microsoft 365: Challenge Use Case" badge! I’m so proud to be celebrating this achievement…
Today I earned my "Empower your workforce with Copilot for Microsoft 365: Challenge Use Case" badge! I’m so proud to be celebrating this achievement…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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بنستناكم يوم الثلاثاء 12-11-2024 الساعة 11:00 في جامعة البلقاء التطبيقية – البلقاء لحضور جلسات حوارية شبابية مليانة أفكار ملهمة! Crown Prince…
بنستناكم يوم الثلاثاء 12-11-2024 الساعة 11:00 في جامعة البلقاء التطبيقية – البلقاء لحضور جلسات حوارية شبابية مليانة أفكار ملهمة! Crown Prince…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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🚀 Exciting News! 🚀 I’m thrilled to share that I’ll be at the MENA ICT Forum 2024, the largest tech event in the region, taking place on November…
🚀 Exciting News! 🚀 I’m thrilled to share that I’ll be at the MENA ICT Forum 2024, the largest tech event in the region, taking place on November…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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Excited to share that I've successfully completed the Global Consultant Bootcamp with Case In Point Consulting! Over the past 8 weeks, I had the…
Excited to share that I've successfully completed the Global Consultant Bootcamp with Case In Point Consulting! Over the past 8 weeks, I had the…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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🚀 Exciting News! 🚀 I’m thrilled to share that I’ll be at the MENA ICT Forum 2024, the largest tech event in the region, taking place on November…
🚀 Exciting News! 🚀 I’m thrilled to share that I’ll be at the MENA ICT Forum 2024, the largest tech event in the region, taking place on November…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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🌟 It was an absolute pleasure speaking at the NextGen Infrastructure Summit at St. Regis Amman 🌟 The summit gathered key players from government…
🌟 It was an absolute pleasure speaking at the NextGen Infrastructure Summit at St. Regis Amman 🌟 The summit gathered key players from government…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar
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Congratulations to all the winners of the third edition of the Orange Summer Challenge #OSC2024, who showcased their talent in AI, IoT, coding…
Congratulations to all the winners of the third edition of the Orange Summer Challenge #OSC2024, who showcased their talent in AI, IoT, coding…
تم إبداء الإعجاب من قبل Muhannad Abu Maizar