Who deserves one of those SMILE pins? 😊📌 Tag someone who embodies the S.M.I.L.E. values and brightens people’s days! S.M.I.L.E. Values: - Service-Oriented: Putting customer needs first in every interaction. - Mindfulness: Showing understanding and empathy towards customers. - Integrity: Building trust with honesty, transparency, and congruence. - Listening: Valuing feedback and using it to improve. - Excellence: Striving to exceed expectations every time. Nominate someone for a SMILE Pin today and help spread positivity! 🌟 #GiveServiceASmile #NominateNow #SpreadPositivity #JCXAlliance #ShineWithSmile
JCX Alliance
Business Consulting and Services
St Helier , Jersey 196 followers
Elevating Experience, Uniting for Growth
About us
The Jersey Customer eXperience Alliance l Elevating Experience, Uniting for Growth! Our mission: Inspiring businesses to boost productivity and profitability by elevating customer experience for a sustainable economy. The JCX Alliance is dedicated to elevating customer experience across Jersey by uniting businesses, elevating service standards, and inspiring excellence in every customer interaction. The JCX Alliance is an activation for change, the creation of a thriving ecosystem where businesses are better equipped to not just meet but exceed customer expectations, we will: 1. Raise: “We raise awareness and understanding of the vital role exceptional customer service plays in business success and community well-being.” 2. Drive: “We drive a movement for outstanding Customer eXperiences, setting the pace for innovation and growth in our island’s economy.” 3. Inspire: “Inspire a caring service culture, where every customer interaction is a step towards excellence, greater satisfaction and loyalty.” 4. Unite: “Together, we unite businesses in a powerful network, fostering collaboration and shared success in Customer eXperience.” 5. Elevate: “Empowering our employees with the right tools to deliver excellence, ensuring every customer, resident and visitor, leave with a positive and memorable Jersey eXperience (JX).” By fostering a community of collaboration and innovation, we aim to make Jersey a beacon of outstanding customer service and business success. We believe that the JCX Alliance can play a pivotal role in driving economic growth by enhancing the customer experience on our island.
- Website
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https://claireboscq.com/jcx-alliance/
External link for JCX Alliance
- Industry
- Business Consulting and Services
- Company size
- 2-10 employees
- Headquarters
- St Helier , Jersey
- Type
- Partnership
- Founded
- 2024
- Specialties
- customer experience, customer service, employee experience, customer satisfaction, customer service training, customer journey mapping, mystery shopping, market research, and CX assessment
Locations
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Primary
Get directions
St Helier
St Helier , Jersey, JE
Employees at JCX Alliance
Updates
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As we come to the close of this beautiful SMILE campaign, today's pin is for someone who serves the islanders and represents our island's best interest. (This isn't a political post!) The Chief Minister kindly agreed to come and speak to the 745 Breakfast Club last week and I took the opportunity to jump on him and pin him a SMILE. One of the toughest jobs in the world is serving a whole and diverse community so today, I'd like to say thank you Lyndon Farnham for your services... Government of Jersey #servicewithasmile #giveserviceasmile #beingofservice #CXExcellence
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Love what you do!!! That's what Gwenda do every day, as she works away at The Channel Islands Co-operative Society Charing Cross... What a beautiful SMILE Gwenda, continue sharing ot with your customers 😁📌⚡ #giveserviceasmile #servicewithasmile #CXExcellence #customerexperience
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A team SMILE 📌 today... Look at those gorgeous smiles Santander Work Café, Jersey thank you Tina Palmer for that nomination, they certainly look like a very happy team!! #giveserviceasmile #customerexperience #CXExcellence #servicewithasmile
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I am not sure that Michael Grand Jersey Hotel & Spa took me seriously yesterday when I jumped on him and pinned him... 🤣 Yes, Micheal it is real and you have been given one of the last SMILE 📌 Thank you for your great service, your friendly chat and your big SMILE... #giveserviceasmile #servicewithasmile #customerservice #grandjersey
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A big SMILE this morning from Audetti De Agrela Salon 7 Hairdressers looks like all of your customers love you all at Salon 7... Thank you Sally Minty-Gravett MBE for the nomination 😁📌⚡ #giveserviceasmile #CXExcellence #servicewithasmile #customerexperience
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Meet our next #SmileAmbassador Declan Parker, JD Sports SEA So many lovely comments from customers you have helped, thank you for sharing your SMILES and caring for your customers. #giveserviceasmile #CXExcellence #servicewithasmile #customerexperience
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A beautiful SMILE from the beautiful @catarina at the lingerie department Voisins Department Store Ltd Thank you Toni Marshall for nominating her, I love how you describe her vibrant and positive, isn't it just a pleasure to deal with nice, efficient people!!! #giveserviceasmile #servicewithasmile #CXExcellence #positivevibes
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My second SMILE 📌 of the day, goes to Maha Taher at Snap 'Nothing seems to be too much trouble and her smile comes through whether face-to-face or in emails/messages.' Looks like Channel Eye and @snapJersey are lucky to have her in their team... Thank you Maha for all the amazing work you do!! #giveserviceasmile #customerexperience #servicewithasmile #CXExcellence
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Today our SMILE 📌 is given to @Nathan Samson, who is the Catering Manager & Executive Chef Jersey War Tunnels 'Not only has he served ten of thousands of guests with his 'Celebrity Service' but he is now the place for authentic Jersey Wonders!' Pop in to say hello to Nathan Jersey War Tunnels next time you are up there... Continue sharing you love Nathan... #giveserviceasmile #celebrityservice #servicewithasmile #CXExcellence
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