Rajesh Pawar

I am happy to share my article published on CRN India, that highlights how today, every business recognizes the advantages of digitization; however, digitization is not an isolated, “one and done” activity, but rather, an ongoing endeavor of implementation and improvement. Hence a closed loop system or process with a continuous feedback mechanism allowing continuous monitoring, and modification when required, is critical for successful digitization; in addition, the system’s self-regulation capabilities improve stability and help to achieve targeted outcomes. The article further elaborates about the closed loop in marketing and impact of new technologies. Please do read and share your feedback/comments. https://lnkd.in/gx7w7Dxd Infosys Aster, Infosys Digital Experience, Infosys

188

6 Comments

Recently, Mr. Atul Mehta, Senior Director at Dell Technologies, shared his personal insights into the evolving retail landscape in India with IndiaIT360, titled "Navigating India's Dynamic Retail Revolution: The Dell Way." Mr. Mehta shares innovative strategies and transformative trends that are reshaping the future of retail. Read the full article to discover his unique perspective on the forces driving change and the exciting new possibilities ahead for the retail industry. #RetailRevolution #DellTechnologies #IndiaIT360 #RetailInnovation #AtulMehta #FutureOfRetail #TechInRetail #RetailTransformation #RetailTrends #EvolvingRetail #RetailLeadership #RetailInsights #InnovativeStrategies #RetailFuture #RetailIndustry #TechSolutions #DigitalRetail

5

In an interview with ETCIO, Ravi Rajendran, Area Vice President of ASEAN, Elastic, shares about the challenges that enterprises face when dealing with large volumes of structured and unstructured data, and how Elastic combines search, machine learning and artificial intelligence to revolutionise the way enterprises handle and analyse data. Read more here: https://gag.gl/TqMGiQ

8

Celebrating Our Chairman, S.N. Subrahmanyan (SNS) We are thrilled to congratulate our Chairman, S.N. Subrahmanyan (SNS), on being recognized as one of India’s Best CEOs by Fortune India! 🎉 L&T’s ‘Intuitive Engineer’ is leading the way in transforming our engineering-to-tech conglomerate, driving sustainable and profitable growth while embracing cutting-edge technologies like semiconductors, green hydrogen, and AI. Under his leadership, L&T continues to excel, setting new standards in innovation and business excellence. His vision for the future is one where tech and engineering unite seamlessly, furthering India’s self-reliance mission. Looking ahead, SNS has set an ambitious target for L&T: achieving a ₹15 lakh crore market cap, solidifying its position as a global technology powerhouse. “Growth is a way of life, but profitable growth is the best way of life.” #Leadership #Innovation #EngineeringExcellence #FutureVision #LarsenandToubro #BestCEO #FortuneIndia

14

#AI has profoundly and positively impacted every sector, with #startups leading the charge by embracing AI technology for innovation, scalability, and competitiveness. This trend is driving demand for AI talent and providing global exposure. https://t.ly/CEc_u

20

5 Comments

Amazing edition released by author Vishal Anand on GenAi transformation for your enterprises and to adopt AI capabilities that can assist in solving world problems !!!Truly remarkable work.

1

In an exclusive conversation with ETBrandEquity, the EVP and CMO at Cognizant, Gaurav Chand speaks about the new landscape of marketing and how CMOs should equip themselves to deal with the situation. In a wide ranging discussion, he covers the impact of AI, regulatory changes and the impact on marketing and how to stand out in an extremely competitive scenario. Excerpts: https://lnkd.in/eFER9sch

2

My thoughts on Global roles in GCCs from India as called out in the Zinnov report (https://bit.ly/3zr9GhJ). My assertion is that everyone working in GCCs should be thinking global from the outset irrespective of their job function. Reporting structure is a by-product of the organisation model, but the mindset should be about making customers successful around the world. At FIS India we are starting to bring this to the fore across our teams. "Ramkumar Narayanan, a veteran leader who has helmed five GCCs, challenged the notion of duality in global roles. Instead, he asserted that “it’s not a duality; it’s a continuity,”– a seamless integration of local insights and global strategy. This perspective shift is crucial for leaders managing teams across multiple geographies. Think of it as conducting an orchestra. Each section (or region) has its unique sound, but the conductor’s role is to blend these into a harmonious symphony. This requires more than just technical skills; it demands cultural sensitivity and the ability to orchestrate diverse ecosystems. The key, according to Ram, lies in creating the right purpose, alignment, and management structure. Physical presence, while beneficial, isn’t always necessary if you can foster the right mindset and capabilities across locations." #GlobalLeadership

246

11 Comments

India CIOs and IT leaders we are looking forward to welcoming you to Gartner IT Expo 2024 in Kochi. See you all on Monday. Come to my presentation on how to cut through the hype of emerging technologies #gartnersym

49

1 Comment

Generative AI (GenAI) is transforming customer experience (CX) by enabling hyper-personalized interactions and human-like support through advanced chatbots and predictive analytics. It helps brands rapidly ideate, prototype, and deploy customized CX engagements at scale. GenAI's data-driven insights enhance customer satisfaction, retention, and lifetime value. This technology significantly improves CX, fostering deeper customer connections and loyalty. Most traditional Business Process Management (BPM), Robotic Process Automation (RPA), case management and analytics tools and messaging and chatbots are using or planning to use GenAI to transform the business processes, agents and customer experience. a big change happens and all should use it to their advantage. #GenAI #CX #RPA #BPM

11

1 Comment

It was an incredible experience to host Rajesh Jha at Microsoft India! The energy among our employees was palpable as he shared insights into advancing our AI initiatives and creating impactful products. His reflections on the evolution of Microsoft 365 Copilot into a Copilot for teams highlighted how we’re helping organizations achieve more with fewer resources, while making AI accessible on a planet scale. He emphasized that security and quality are the foundations of building customer trust and are non-negotiable as we continue to push the boundaries of innovation.    In an engaging conversation with The Economic Times, Rajesh elaborated how AI is shifting from enhancing workflows to creating entirely new ones, with Copilot integrating chat, search, and collaboration. You can read the entire interview here - https://shorturl.at/0HSOg. Realizing the critical role of a strong ecosystem, I am excited to lead technology collaborations with our partners to help transform India into an AI-first nation.     Rajesh addressed our employees in a townhall, where he reaffirmed Microsoft’s commitment to becoming carbon negative by 2030, showcasing how sustainability intertwines with our innovative efforts. He emphasized that advancements in AI are not just driving progress in technology but also playing a crucial role in achieving our sustainability goals. By integrating these principles, we are not only paving the way for a more efficient future but also ensuring we create a better, more sustainable world for all.    #Microsoft #AI #Innovation #Sustainability #Empowerment #Security #Copilot Rajesh Jha, Rebekah Marshall, Charu Srinivasan, Deepak Pratinidhi, Nitu Narula, Rajkumar Mohanram, Sundar Srinivasan, Vijay Rajagopalan, Shamik Basu, Kulo Rajasekaran, Loveleen Kolvekar, Anand Raman, Ashish Babbar, Ashish Shah, Asim Mitra, Kishore Chintalapati, Anand Gupta, Pankaj Jain, Puneet Chandok, Sriram Rajamani, Venkat Padmanabhan, Aparna Gupta, Rekha Anil, Alex Bradley

1,108

17 Comments

With both pace and scale of change increasing exponentially across organizations, what does it take for businesses to thrive, and not just survive? 📈 In an exclusive interview with Fortune India, Nigel Vaz, our CEO at Publicis Sapient explains why businesses and people need to recognize that change is the only constant in this new world. How they embrace change to transform themselves will determine whether they are successful or not. Read the full interview here. #ThoughtLeadership #AI #Transformation

4

Proud moment for a father! Are we puzzled by the rapid advancement in AI and what it means for the future of work? How about hearing from Gen Alpha, those born after 2010, to understand how this digital-native generation is using and perceiving the impact of Generative AI. Are they excited? Are they concerned? Or are they as confused as we are? Proud to share that my daughter Kashish, a member of Gen Alpha is presenting views of Generation Alpha on Gen AI in 3AI GCCX Summit tomorrow. This might dispel your doubts, shed light on the future, and give you a glimpse into what your Gen Alpha kids might be experiencing. Swati Jain, PhD Sameer DhanrajaniKapil Gandhi

306

48 Comments

Capgemini in its latest report, ‘Harnessing the value of generative AI: 2nd edition’ has predicted the emergence of multi-agent AI systems by 2025. These systems will have multiple AI agents working together to solve complex problems. #Capgemini #GenAI #CapgeminiInvent

10

The accelerated rise of #AI adds a new level of complexity to technology investments and priorities. While it could take years for #GenAI investments to unfold, the technology investments that will drive transformation are happening now. #CIOs are feeling the pressure to make smart technology bets and now - the calls come faster and the stakes are higher. Check out our latest #ITCostOptimization strategies:

19

As GCCs in India evolve, they're shifting from being just cost-saving hubs to key contributors to their parent companies' strategic goals, aligning their value delivery with broader business objectives. What lessons do GCCs higher up on the maturity curve hold for the upcoming ones on building a culture of innovation? That was the question discussed in a panel of senior GCC leaders recently hosted by Publicis Sapient in association with Times Techies by The Times of India. Read the full story. #GCCs #Innovation

33

Generative AI is revolutionising various business processes by enhancing productivity and efficiency across multiple sectors. Publicis Sapient's recent collaboration with Marriott Bonvoy to launch a generative AI tool exemplifies this transformative potential. By integrating AI, Marriott Bonvoy aims to elevate customer engagement and personalisation, enabling their customers to imagine their dream vacation and find a holiday destination that is truly magical. Our approach at Publicis Sapient goes beyond technology. We pride ourselves on our human-led design philosophy, driven by an experienced team dedicated to understanding and addressing our clients' unique challenges. Our commitment to excellence ensures that every solution is tailored with meticulous care, providing unparalleled service and innovative digital experiences. Talk to Publicis Sapient about your Gen AI use cases and let us show you the art of the possible. Read more about how Publicis Sapient is helping Marriott Bonvoy leverage generative AI https://lnkd.in/gbffyfFr Learn what #GenAI could do for your business. #ItsWhatWeDo #AzureOpenAI

36

2 Comments