Subscription models are transforming both Retail (Apparel, Fashion, Shoes) and Food & Beverage (Restaurants, Cafes) by building long-term customer relationships and driving recurring revenue. The subscription e-commerce market is growing at around 68% year-over-year, with fashion brands seeing up to 95% of subscribers staying on when services adapt to their style. In the food and beverage space, research shows that 65% of consumers would consider a subscription if it includes meaningful rewards, and Starbucks’ subscription initiatives have already boosted retention by about 12%. To amplify these results, adding a layer of gamified experiences, as enabled by Reciproci, customer centric businesses' can increase user engagement by up to 25% and improve customer lifetime value by as much as 40%. Thus, shifting from simple transactional loyalty to interactive, personalized challenges and achievements creates deeper emotional connections and sustainable brand advocacy. #RetailInnovation #FoodAndBeverage #SubscriptionEconomy #CustomerLoyalty #Gamification #BusinessGrowth #Reciproci
Reciproci
IT Services and IT Consulting
Bengaluru, Karnataka, Bangalore 1,821 followers
Experience Commerce
About us
Reciproci is aimed to provide "traditional businesses" a digital omni-channel edge over their "born-digital" rivals. With "Experience Commerce" as its tagline, Reciproci is a SaaS product offering for Retailers of goods, information and money around customer experience. It maps the customer journey, the brand touch-points the customer interacts with, and the environments in which the customer experiences their interactions. Reciproci uses a combination of exponential technologies like Machine Learning, Internet of Things (Beacons) and Mobile computing to match or exceed the customer expectations all through its interactions with the business with the result that the product helps the retailers use customer experience as a differentiator in their business. This translates into more revenues per customer per interaction. Having been validated across the world with successful deployments in Middle East Asia, South East Asia and India, & encouraged by the success, the product aims for an expansion, with its footprints to Europe and USA.
- Website
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http://reciproci.com/
External link for Reciproci
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Bengaluru, Karnataka, Bangalore
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Customer Engagement, Real Time Analytics, Net Promoter Score, Mobile Loyalty, Customer Experience, Cardless Loyalty, Proximity Marketing, Mobile First, Omnichannel, Gamification, Customer Experience, Brand Communities, Campaign Management, Insights, Wallet, Gifting, Subscription Commerce, Clienteling, Apps, and Attention Economy
Products
Reciproci: Customer Experience & Loyalty Platform
Customer Experience Management Software
Reciproci is an Experience Commerce Product with path-breaking Mobile-first approach and process innovations for the Phygital (Physical + Digital) space. The product works towards re-imagining customer interactions via Customer Experience (CX). The Reciproci product boosts customer Acquisition through Clienteling, Micro Personalization, and Enticement via Gamification Mechanics & foster Real-time Loyalty for an enhanced Customer Life Time Value (CLV/CLTV). Reciproci empowers businesses to Know their Customers (KYC), introduces engagement tools for them to Own their Communities (OYC) & embraces digital innovations that Scale their Commerce (SYC) to drive revenue growth.
Locations
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Primary
Lal Bagh Main Rd 111, Lal Bagh Main Rd, Raja Ram Mohanroy Extension, Sudhama Nagar
Bengaluru, Karnataka, Bangalore 560027, IN
Employees at Reciproci
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Biplove Belwal
Hiring Game Devs and Designers Mobile Gaming | Communities | LoyaltyTech
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Howie Rubin
Reciproci, Managing Directer International Business
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Lt Col Sanjay Ahuja (Retd)
Customer Experience, Loyalty 4.0, Customer (Acquistion | Retention | Engagement | Monetization), Gamification, Customer Lifetime Value Enhancement…
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Sanat Kagwad
Business Head at Reciproci
Updates
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In today’s Mobile-First world, engaging users is no longer just about providing great products; it’s about creating memorable experiences that drive long-term loyalty. Reciproci’s Gamified Interactive Experiences do just that by offering users dynamic, rewarding interactions that keep them coming back for more. By blending fun with functionality, Reciproci strengthens brand engagement and encourages repeat revenue through personalized rewards, consistent interaction and a deeper connection with the brand. This approach turns ordinary users into loyal advocates, ensuring sustained growth in a competitive market. #BrandLoyalty #MobileFirst #Gamification #UserEngagement #RepeatRevenue #CustomerExperience #BrandAdvocacy
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Reciproci's Smart Contactless Clienteling gainfully transforms your customer experience and drives business growth. Tailored to your industry whether: #fashion, #retail, or #restaurants, our innovative solution leverages engagement and loyalty by personalizing every interactive gamified interactions. A recent study shows that personalized experiences can improve customer satisfaction by 80%. Integrating Smart Clienteling into your existing systems is seamless with Reciproci, while ensuring zero downtime and immediate value. Companies report that efficient integration can reduce operational costs by 30%. With customer behavior insights at your fingertips, you can craft personalized experiences that increase repeat purchases by up to 60%. Moreover fast, contactless payments enhance the buying journey, speeding up transactions and increasing revenue. Our research indicates that our cheints achieved 40% boost in efficiency with Reciproci. We invite you to leverage our exclusive insights to stay ahead. Businesses using Reciproci's data-driven strategies have outperformed competitors by 20%. Take the next step toward a connected, customer-centric future. 📧 Contact us at [email protected] 🌐 Learn more: https://reciproci.com/home #SmartClienteling #CustomerExperience #BusinessInnovation #RetailSolutions #ContactlessTechnology #GamifiedExperiences #Gamification #CX #CustomerExperience
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We’re thrilled to unveil the redesigned home of Reciproci! Explore our brand-new homepage at: https://reciproci.com/home Here innovation meets user-centric design. 🎉 What’s New You Ask? 🤔 1. A modern, sleek interface to navigate with ease. 2. Enhanced features and insights showcasing our enterprise grade gamified loyalty and engagement solutions. 3. A focus on you – making it simpler than ever to discover how we can help your business grow. 📲 Experience It Now! Dive in and see how we’re redefining loyalty programs and customer experiences. Visit us today – we can’t wait for you to explore! #NewLaunch #LoyaltyRedefined #CX #CustomerExperience #Gamification #GamifiedLoyalty #LoyaltyPrograms #EnterpriseSaaS
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Customer loyalty is evolving greatly, and Reciproci is leading the way. Here’s why: 1. Personalization: We tailor rewards to make customers feel valued, increasing engagement and loyalty. 80% of customers prefer personalized experiences. [Source: Epsilon] 2. Engagement: We use gamification to keep customers active and engaged with your brand, ensuring consistent interaction. 90% of consumers expect brands to engage with them on social media. [Source: Sprout Social] 3. Omnichannel Loyalty: Our platform ensures a seamless loyalty experience across all touchpoints—web, mobile, and in-store. 73% of consumers expect a consistent experience across channels. [Source: Zendesk] 4. Rewarding Loyalty: We make it easy for brands to reward customers, improving retention and encouraging repeat purchases. 79% of consumers are more likely to stay loyal to brands that offer rewards. [Source: Bond Brand Loyalty] 5. Data-Driven Insights: Our platform provides valuable customer data, helping brands create smarter, personalized loyalty programs while respecting privacy. 72% of consumers expect responsible use of their data. [Source: Salesforce] You can build stronger customer relationships with your end customers with Reciproci, where loyalty meets innovation. #CustomerLoyalty #GamifiedLoyalty #EnterpriseSaaS #CustomerEngagement #Omnichannel #Personalization #LoyaltyTech #Reciproci #BrandLoyalty #InteractiveExperiences #Gamification #SaaS
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In this age of digital transformation, Reciproci is setting a new standard for shopping. Here's how our gamified loyalty tech platform enhances the shopping experience: 1. Making Shopping Engaging Gamification turns ordinary shopping into an interactive adventure. Customers can earn points, unlock rewards, and complete fun challenges while exploring your offerings. Gamified experiences have been shown to increase customer engagement by up to 47%. 2. Building Unbreakable Brand Loyalty Reward loyal customers with exclusive perks, discounts, and tier-based benefits. This fosters emotional connections with your brand. Loyalty programs boost repeat purchases by 15–25%. 3. Mobile-First Convenience Our platform is mobile-first, ensuring a seamless experience on-the-go. Customers can browse, play, and shop without ever waiting in line. 76% of consumers prefer shopping via mobile devices. 4. Transforming Marketing into Experiences With gamified elements, promotions become memorable quests. This interactive marketing approach drives higher customer retention. Gamified marketing campaigns can increase customer activity by 68%. 5. Boosting Business Outcomes Enhanced engagement and loyalty translate to measurable growth. Businesses leveraging gamification see a 30% increase in ROI from customer-focused strategies. Redefine shopping with Reciproci, where technology meets loyalty to create extraordinary experiences. #GamifiedShopping #LoyaltyTech #CustomerEngagement #BrandLoyalty #RetailRevolution #MobileFirst #MarketingInnovation #Gamification
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We are thrilled to announce 📢 the upcoming launch of the revamped homepage for our Enterprise SaaS Gamified Loyalty Tech. Platform: Reciproci! This update has been thoughtfully designed to enhance your experience, making it more intuitive, visually engaging, and informative. The new look and feel, reflect our commitment to delivering innovation and simplicity to every interaction. 🔔 Stay tuned 🎧 as we unveil this exciting new chapter for our website. We can’t wait for you to explore the updates and experience the improvements firsthand. Let us know your thoughts 💭 once it’s live - we value your feedback as we continue to evolve together! #WebsiteLaunch #RevampedDesign #UserExperience #WebInnovation #AngularWebsite #Reciproci #DigitalTransformation #WebDevelopment #UIUXDesign #TechUpdates #CX #LoyaltyPrograms #EnterpriseSaaS #LoyaltyTech
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Reciproci reshapes the entire dining experience of your customers, by combining contactless technology with gamified, interactive experiences. Our Enterprise SaaS Loyalty Tech. Platform empowers culinary businesses to deliver innovation, efficiency, and memorable customer engagement; all in one seamless solution. So, WHY choose Reciproci? 1️⃣ Unmatched Safety: Prioritize digital, and super secure touch-free interactions. 2️⃣ Cost Efficiency: Streamline operations and reduce overhead with our smart tech solution. 3️⃣ Lightning-Fast Service: Accelerate transactions to delight your customers. 4️⃣ Gamified Experiences: Transform dining into a fun, engaging journey with interactive, tiered loyalty programs that reward your customers for every interaction. 5️⃣ Loyalty That Lasts: Build a community of loyal patrons with personalized, gamified rewards. Turn your customers into your Brand Advocates. 6️⃣ Future-Proof Technology: Stay ahead of trends with innovative tools tailored for scalability and global reach. How Reciproci Elevates Your Business: 1️⃣ Custom Consultation: We identify your unique needs to design the perfect solution. 2️⃣ Tech Integration: Seamlessly implement contactless and gamified experiences into your operations and legacy systems. 3️⃣ Customer Engagement Redefined: Delight customers with engaging, loyalty-driven features that keep them coming back, hungry for more. 📩 Email us: [email protected] 🌐 Explore the future: https://reciproci.com/home With Reciproci, redefine dining by blending innovation, interactivity, gamified ineractions and loyalty. The future of dining is here—are you ready to lead? #ReciprociInnovation #GamifiedDining #ContactlessTech #LoyaltySolutions #CulinaryTech #EnterpriseSaaS #LoyaltyTech
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Rewarding Loyalty Beyond Discounts with Reciproci! At Reciproci, we transform the way businesses engage and reward their customers - no discounting is required when Reciproci is in play! Here’s how we help brands build loyalty that matters and lasts: Know Your Customer (KYC) We provide valuable data-driven insights to recognize and engage with customers on a personal level, thus enhancing the value of every interaction. Interactive Engagement through Gamification Interactive interactions through gamification encourage feedback, fostering a more meaningful connection with your brand. Exclusive Events & Invitations (Own Your Community) Invite loyal customers to exclusive events like product launches, creating a sense of ownership, involvement, belonging and community spirit. Advanced Loyalty Programs We help you Ideate, Implement and Manage multi-brand loyalty with ease, which offer seamless redemptions and tier management which help retain and multiply your brand value. Mobile Wallets & E-Gift Cards We enable customers to shop with ease, offering digital wallets/payments and gift cards for a convenient shopping experience. Reciproci empowers businesses to cultivate deep, enduring and valuable customer relationships that elevate brand value and foster loyalty, without relying on discounting strategies Contact us: [email protected] Learn more: https://lnkd.in/gNyC-N68 #Reciproci #CustomerLoyalty #Gamification #KYC #OYC #Engagement #GamificationMechanics
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Unlock the Future of Retail with Reciproci At Reciproci, we’re dedicated to helping businesses seamlessly bridge the gap between in-store and online shopping. By creating a phygital experience, we combine the best of both worlds—delivering a shopping journey that’s both connected in all aspects and immersive. Want to thrive in today’s fast-paced market? Heed these Reciproci value adds: Unbeatable Infrastructure: A Seamless Experience, Both Online & Offline We make it easy for you to deliver a connected, consistent experience, no matter where your customers are shopping. Whether they're browsing online or purchasing in-store, they’ll feel as though they’re on the same journey—effortless, integrated, and unified. Maximise Customer Interactions With our innovative solutions, you’ll have the tools to interact with your customers in new, meaningful ways—whether they’re online or visiting your store. We empower your team to build deeper relationships that enhance engagement and drive loyalty. TheReciproci platform has been designed to easily transform your storefront into an unforgettable, phygital experience hub that leaves a lasting impression on every customer. Ready to get started? Contact us today and let’s make your business future-proof. Visit our website: https://lnkd.in/gNyC-N68 #PhygitalTransformation #RetailInnovation #BusinessGrowth #FutureOfShopping #CustomerExperience