Hello, Connections !!! Urgent Hiring Position: Operations Manager Location: Kolkata Industry: Education Consultancy Experience: 7+ years in operations management, preferably in the education or education consultancy sector. Job Summary: The Operations Manager will oversee the daily operations, ensuring smooth processes for student admissions, staff management, and client relations. The ideal candidate will be responsible for optimizing the workflow, handling escalations, and maintaining a high level of service quality. The role requires strong leadership, problem-solving, and organizational skills. Key Responsibilities: • Oversee and manage the end-to-end admission processes for students. • Coordinate with academic counselors, team leaders, and other departments to streamline operations. • Develop and implement standard operating procedures (SOPs) to improve efficiency. • Monitor and evaluate key performance indicators (KPIs) for staff and the consultancy. • Handle escalations, and client grievances, and ensure resolution within set timelines. • Ensure compliance with regulatory requirements and industry standards. • Train and manage staff, including performance reviews and skill development. • Budget management and cost control to ensure profitability. • Maintain strong relationships with universities and educational institutions. • Ensure quality control in all aspects of the consultancy’s operations. • Assist in marketing strategies to attract students and improve brand visibility. Eligibility Criteria: • Minimum of 5 years of experience in operations, with at least 2 years in the education or consultancy sector. • Proven experience in managing a team, improving processes, and achieving operational goals. • Strong problem-solving skills and the ability to work under pressure. • Familiarity with the education admission process, regulations, and market trends. • Excellent communication and interpersonal skills. • Ability to work in a dynamic, fast-paced environment. Education Qualifications: • Bachelor’s degree in Business Administration, Education Management, or a related field. • MBA or other relevant postgraduate degrees would be an added advantage. Salary Package: • The salary package ₹3.30lakhs to ₹5.00 lakhs per annum, depending on experience, and expertise. • Performance-based bonuses and other perks may also be included. Email Resume:- [email protected] / [email protected]
About us
Empowering students to achieve their academic and career goals through expert guidance and support
- Website
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https://www.mycollegesearch.in/
External link for My College Search
- Industry
- Education
- Company size
- 11-50 employees
- Headquarters
- Kolkata, West Bengal
- Type
- Partnership
- Founded
- 2021
Locations
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Primary
2 C Dimple Court, 26, Shakespeare Sarani Rd
, Kolkata, West Bengal 700017
Kolkata, West Bengal 700017, IN
Employees at My College Search
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