Job Description: Operations Manager for Non-Banking Financial Company (Bharat Fincare Pvt Ltd) Job Title: Operations Manager Location: Delhi NCR Reports to: Operations Head Department: Operations Employment Type: Full-time ~Key Responsibilities~ 1. Operations Management: *Oversee day-to-day operations, including loan processing, customer service, collections, field visits, customer calling and account management. *Develop and implement operational policies and procedures to improve efficiency and ensure compliance with regulatory requirements. 2. Personal Loan Oversight: *Supervise end-to-end personal loan processing, ensure timely disbursal and compliance with company policies. 3. Process Improvement: *Identify areas for process improvements and implement changes to enhance efficiency and effectiveness using data-driven analysis to monitor and improve operational metrics and performance indicators. 4. Compliance and Risk Management: *Ensure all operations comply with legal and regulatory requirements and develop and implement risk management strategies. 5. Customer Experience: *Ensure high standards of customer service and satisfaction and address and resolve customer issues and complaints in a timely and effective 6. Team Leadership: *Lead and manage the operations team, providing direction, training, and support to ensure high performance.
About us
Fintech
- Website
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www.bharatfincare.com
External link for Bharat Fincare™
- Industry
- Financial Services
- Company size
- 51-200 employees
- Headquarters
- New Delhi, Delhi
- Type
- Privately Held
- Founded
- 2021
Locations
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Primary
New Krishna Park, Vikaspuri
B-51, 3rd Floor
New Delhi, Delhi 110018, IN
Employees at Bharat Fincare™
Updates
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We're #hiring a new Recovery Manager in New Delhi, Delhi. Apply today or share this post with your network.
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We're #hiring a new Recovery Manager in New Delhi, Delhi. Apply today or share this post with your network.
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Wishing A Very Happy Birthday To Our Asst. VP Madhusree Garai Have A Great Year Ahead.
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We're #hiring a new Credit Manager in New Delhi, Delhi. Apply today or share this post with your network.
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Wishing A Very Happy Birthday to Our Zonal Head Faisal Khan Have A Great Year Ahead
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Celebrating the light of wisdom and peace on Guru Nanak Jayanti. May his teachings guide us towards prosperity and stability. 🌸✨ #gurunanakjayanti #spiritualwisdom #peaceandprosperity #bharatfincare #blessings #guru #celebration #spiritualjourney #indianfestivals #festivevibes #seekblessings #wisdom #financialwellbeing #indianculture #holyday #faith #light #guruji #blessingsofpeace #divineguidance #inspiration
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Happy Children's Day! 🌱 Empowering families with financial solutions to nurture young aspirations. 🌞 #childrensday #bharatfincare #nurturedreams #empowerfamilies #happychildrensday #youngaspirations #financialsupport #growingtogether #brightfuture #supportingfamilies #childhooddreams #futurepotential #empoweryouth #buildingaspirations
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We're #hiring a new Collections Executive in New Delhi, Delhi. Apply today or share this post with your network.