Yinon Raviv

Thanks Keshet Media Group for showcasing some of the best Israeli autotech companies which showcased this month at EcoMotion Assembly 2024.   Here’s a quick summary in English.   Not only Mobileye: the race to the top of the Israeli automotive industry is at a boiling point   Alongside the household name Mobileye, there are quite a few successful and promising companies in the field operate in Israel.   The 2024 EcoMotion conference showcased groundbreaking advancements, with participants from companies like Volkswagen and BMW.   - Arbe: Leading in car radar solutions, Arbe's radar chips offer 100x more detail than competitors, pushing autonomous driving forward. The company, founded in Tel Aviv, has partnerships with global leaders and is testing its tech with 30+ automakers.   - Valens Semiconductor: Valens Semiconductor's technology enables fast communication in audio-video and automotive fields. Their chips are in products from LG, Sony, and Samsung, and they’re enhancing vehicle safety with innovations like rear cameras for trucks.   - Innoviz Technologies: Innoviz develops LiDAR technologies and is a pioneer in level 3 autonomous driving. Their sensors are now in BMW vehicles in Europe, with global expansion on the horizon.   - Hailo: This semiconductor unicorn's AI processors power a range of devices, allowing them to run complex applications without internet connectivity. Hailo serves over 300 customers worldwide and continues to grow its global presence. 🌍🚀   "Despite the challenging past year, it is of utmost importance to come together as a community, and hold the annual event because Israeli technology has continued to advance and expand this year as well." Said Jennifer Schwarz   For the full article in Hebrew: https://lnkd.in/eUCnpXp5

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For those who still did not heard how #SITIME is changing the timing solutions, for datacenter, cloud infrastructure, defense and automotive, and improving stability, reliability and flexibility with #MEMS technology - take a look at this article, and go to WWW.SITIME.COM to learn more

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🌍 From Niche to Diverse—Israeli Tech's Evolving Growth At IsraelTech's latest event, Alon Leibovich from Intel Ignite reminded us why diversification is important. Israel may be known for its cyber and SaaS industries, but we’ve proven time and again—whether it’s flash drives or drip irrigation—we’re experts in deep tech. Don’t put all your eggs in one basket 🧺, and always be ready to branch out! 🌱 💬 What do you think is the next big industry for Israeli tech to diversify into? Let us know in the comments!

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WhatsApp Business and ChatGPT: A Dynamic Duo Transforming Customer Communication! 🌟 I'm thrilled to share an insightful new blog post from Commbox that delves into the revolutionary integration of WhatsApp Business and ChatGPT. This dynamic duo will transform customer service across industries, offering unparalleled efficiency and personalisation. In today's digital-first world, businesses must leverage cutting-edge technology to meet the high expectations of modern consumers. The integration of WhatsApp Business with ChatGPT is not just a technological upgrade; it's a paradigm shift in how we engage and support our customers. From healthcare to retail and education to municipal services, this powerful combination enhances customer interactions like never before. Explore the future implications of AI in customer communications and learn how to navigate the challenges and opportunities ahead. Take advantage of this must-read post that uncovers the potential of AI-driven customer service! Read the full blog 🔗https://bit.ly/3wVntfb #CustomerService #AI #WhatsAppBusiness #ChatGPT #DigitalTransformation #Innovation #CustomerExperience #FutureOfWork #Commbox CommBox

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Israeli Sales Management and Customer Support Startup Acquired by the AI Giant Sana Ctrl (acquired by Sana AI), an Israeli startup with an AI-based platform for sales management and customer support, was acquired by Sana, an artificial intelligence company, to expand Sana’s product capabilities and accelerate development. Additionally, Ctrl will contribute another layer of actions that users can perform directly across all their platforms. Ctrl's platform automatically aggregates sales, support, and customer success team workflows related to customer acquisition and management, integrates with existing systems, and adapts to the specific needs of companies and users. Ctrl optimizes workflows using AI, sends updates to CRM fields, and advises sales and support staff on additional steps to take with clients. Ctrl was founded in 2021 by Omri Sagzan and Aviv Nahum. Earlier, Ctrl completed a $9 million seed funding round led by LocalGlobe and Earlybird, with participation from Dig Ventures, Jibe Ventures, and sales managers from Slack, Intercom, Personio, and Databricks. Sana has developed technology that allows organizations to build customized AI tools that serve as organizational assistants for any team or workflow without coding. Sana was established by Joel Halmerck in 2016. Aviv Nahum, co-founder of Ctrl, added, “Our vision and technology align seamlessly with Sana's core operations. By becoming part of the company, we will accelerate the development of AI-based solutions that revolutionize the way people work and make even the most complex tasks intuitive and productive.” Source: https://lnkd.in/gcAwnvuK

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In the future, garages will be much more "High-tech" and cleaner, according to Yaniv Tuchman from @MOTO-GAT l.t.d College. Although there will still be brakes and dirty work to do, the vast majority will be technological work, and computerized work, which requires a greater understanding of diagnosis and identification. More information is available at @icar by ynet Click the link below to watch the video on YouTube https://lnkd.in/d_Q9v643

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IVC Data and Insights is proud to be the primary data provider for the Israel Innovation Authority Annual Report 2024 and the Tel Aviv Tech Ecosystem Report 2023 by the Tel Aviv Yafo Municipality. In both reports, the IVC's data supports a comprehensive analysis of the Israeli tech ecosystem. According to Tel Aviv Tech Ecosystem Report 2023, Tel Aviv is home to nearly 3000 tech companies and the first worldwide for startup conversion. The Israeli Innovation Authority Report found that Israeli tech captures approximately 40% of the 2018-2023 GDP growth, which comprises about one-fifth of Israel's GDP, For the reports: The Israeli Innovation Authority Report: https://lnkd.in/g4ckpjhw The Tel Aviv Municipality: https://lnkd.in/daeY9pmU Tel Aviv Global Israel Innovation Authority IVC Data and Insights #israelitech #israelitechecoststem #techintelaviv

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Eldad Abel, mavens Co-founder and CPO, on the product lifecycle, the challenges and opportunities when your company is all of sudden a part of a massive international organization. Link below for the full podcast episode with Pavel Gurvich and Demi Ben-Ari. https://lnkd.in/d_qH26sH

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Join Boaz Arbel 🇮🇱🇺🇸, Co-founder & CRO at Worknet, Gali Kedar, CCO & GM EMEA at Firebolt, Adi Janowitz (she/her), CCO at HiBob and Sharon Shafran, VP Customer Success and Operations at NI (National Instruments) for an impressive talk about customer-centricity, efficiency, and growth at The Customer Conference ISRAEL 2024 on June 4! In today's rapidly changing business landscape, Customer Success (CS) has emerged as a critical driver of growth and stability. This keynote panel will delve into the core principles and strategies that enable organizations to thrive during volatile times, focusing on customer-centricity, efficiency, and leveraging CS as a growth engine. Attendees will leave with a clearer understanding of how to integrate customer-centric principles, enhance operational efficiency, and leverage AI to navigate volatile business environments. They will also gain insights into the evolving role of CS in driving growth and mitigating churn effectively. This panel will close the TCC Customer Conference in Tel Aviv on a high note, leaving participants inspired and equipped with actionable strategies to implement in their own organizations. Register TODAY! https://lnkd.in/gm9_P_ah You may see the full agenda here: https://lnkd.in/dPk3h_RU #customersuccess #efficiency #customercentricity #growth #stability #operations #churn #strategy

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What an inspiring morning we had yesterday! Maya Schwartz, CEO of the Israeli High-Tech Association, launched the SHE tech conference by Supersonas, which was held at KLA in Migdal HaEmek. Maya highlighted the current situation of the high-tech industry during this challenging period and the presence of women in the high-tech sector, which has even more significant challenges. Did you know that: • Women lead less than 10% of startups founded in the last decade. • Less than 5% of the capital raisings are done by women and with less money for startups, especially in the early stages. • As investment rounds increase, the proportion of women decreases. Our collaboration with Supersonas is very significant for us. The Israeli High-Tech Association is working to promote the presence of women in key positions within the Israeli high-tech sector. Maya Schwartz Sivan Noyfeld Rachel Shemesh Ron Garame Maya Rebichia Liat Shaked Supersonas Israeli High-Tech Association

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We are excited to announce our new partnerships with leading energy companies Tadiran and the Grivo app. These collaborations are set to provide charging station operators with a central payment solution that creates a uniform experience for customers at public charging stations across Israel. Our charging station and energy management systems(CSMS), based on the OCPI and OCPP protocols, ensure that charging network operators can offer reliable, advanced payment solutions. Through our partnership with Grivo, a leading charging digital platform, operators using Nayax's system will be exposed to approximately 50,000 electric vehicle drivers throughout Israel. Additionally, our agreement with New Energy will introduce a credit card payment solution for their extensive network of public and private charging stations, simplifying the payment process for users and enhancing accessibility. We are committed to supporting the electric vehicle revolution by making charging simpler, more convenient, and mire available. These partnerships mark a significant step towards fullfiling our mission to improve the user experience and make all services related to vehicle charging easily accessible. For the full article, click here >> https://hubs.li/Q02JHYm-0 ___ #Nayax #NayaxInnovation #NayaxPayments #NayaxSolutions #NayaxTech

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Sales + Marketing = ❤️ ! Today XPG marketing team held an insightful meeting with local SMM agency. Have discussed upcoming activities and focuses for Q4 (which is high season for sales). Can't imagine my life without digital marketing and marketing / branding overall. This is an incredible profession that gives sparkles to our lives 😍 . Love all the marketing activities and processes of creating, communicating, delivering and exchanging offerings for customers, partners and end users in order to promote brands! Do you like marketing as I do? 😁 #marketing #friday

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In just two weeks! Learn from the experts in the field at The Customer Conference ISRAEL 2024 on June 4: Leore Spira, Adv., Director of Revenue Operations at Blink Ops, Noa Shaul, Chief of Staff, CS at Armis, Ilana Yakobi, VP Customer Services at DoControl, and Gali Michaeli, VP Sales Excellence at Similarweb will discuss how to optimize Customer Success through revenue operations! In this session, industry leaders will explore the intricate relationship between CS and RevOps, shedding light on effective strategies, navigating challenges, and uncovering best practices. Through a professional discourse, attendees will gain valuable insights into aligning cross-functional teams, harnessing data analytics, and implementing scalable processes to drive customer success and revenue growth. We will share how to utilize RevOps principles to streamline onboarding processes, resulting in a significant reduction in churn rates while simultaneously increasing upsell opportunities. In the panel discussion, the participants will be able to gain actionable knowledge from seasoned professionals at the forefront of revolutionizing customer success through the lens of RevOps. Register TODAY! https://lnkd.in/gm9_P_ah #operations #csoperations #data #revops #revenue #revenuegrowth #customersuccess

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Why Is a Well-Defined Service Agreement Crucial? A service agreement is more than just a formal document—it's a vital framework that defines the relationship between a provider and a client. Beyond outlining deliverables and timelines, one key aspect that should never be overlooked is intellectual property (IP) rights. Ensuring that the client retains ownership of the service fruits is essential for long-term protection and clarity. Here’s an overview of what a robust service agreement should include: 🔹 Parties' Details: Clear identification of the provider and the client, including names, addresses, and contact information. 🔹 Service Definition: A detailed description of the services to be provided, including deliverables, objectives, and ownership of the final results. 🔹 Intellectual Property Rights: Explicit clauses ensuring the client retains ownership of all project deliverables unless agreed otherwise. 🔹 Timelines: Clear start and end dates, with milestones if applicable. 🔹 Payment Terms: A breakdown of costs, payment methods, and deadlines. 🔹 Rights and Responsibilities: Responsibilities of both parties, including data sharing and collaboration requirements. 🔹 Confidentiality: Safeguards for sensitive information 🔹 Dispute Resolution: Mechanisms to resolve disagreements efficiently. Prioritizing intellectual property ownership within the agreement protects the supplier's fruits and results, contributions and proprietary processes, fosters mutual trust, and ensures smooth and sustainable collaboration. Read More Here: https://shorturl.at/RNE5j #BusinessResilience #StrategicPlanning #StabilityAndGrowth #Leadership #BusinessGuidance #AnchoredSuccess #ResilientBusiness #BusinessInIsrael #Ltd #LegalBenefits #Entrepreneurship #Growth #CompanyFormation

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Levi Shaul, Ph.D., data and #AI leader at Accenture Israel, says robots and digital agents already understand us better than we do. Businesses that have successfully adapted to these technologies will reap significant benefits in the new era of personalized customer experiences. Read the full column on Walla News 🤖

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This year, at The Customer Conference ISRAEL 2024, we will talk about revenue generation and management! Register TODAY! https://lnkd.in/gm9_P_ah "Customer Success as a Growth Engine" by Adi Janowitz (she/her), CCO at HiBob. Adi will share her experience leading a commercial CS organization - that owns not only Gross retention but also Net retention. Why it works, what's the strategy and how to speak revenue and profitability with the board of directors. "Making Your Customer Success Team a Revenue Powerhouse" by Aviel Sivan, Global Head of Customer Success at Windward. We will explore key topics including building successful CS teams, improving retention strategies, introducing revenue KPIs and setting right targets, incentivizing CSMs with team versus individual KPIs, monetizing CS with paid services and organic upsells, and collaborating effectively with the sales organization. "The CSM Toolkit: Transform Product Insights into Revenue" by Ohad Biron, CEO, Bagel In this session, you will learn how to unlock the growth potential of CS & Product partnerships. We will review AI solutions to embrace or be cautious of and tactics to foster collaboration between the teams, while leaving biased opinions aside. Ultimately, you will acquire tools to transform invaluable product insights into actions that delight customers and boost revenue. "The Importance of Partner Success: Driving Customer Retention and Expansion within Your Partner’s Client Base" by Nir Cohen, Director of Partner Success, Silverfort. Nir Cohen is unlocking the true potential of partnerships by fostering success through retention and revenue growth. Partner success is about more than just revenue. It measures success based on new business, renewals, upsells, churn, certifications, and customer health scores. He will dive into the metrics and team management strategies and share insights into our change management approach. "Revitalizing Renewal and Customer Success Teams through Automation and Multi-year Strategy" by Sharon Shafran, VP Customer Success and Operations at NI (National Instruments) This session delves into the journey of implementing a multiyear strategy aimed at revitalizing Renewal Teams, empowering distribution partners to take ownership of renewals through a renewal automation platform, and concurrently scaling Customer Success coverage and effectiveness. "Optimizing Customer Success through RevOps: Strategies, Challenges, and Best Practices" by Leore Spira, Adv., ​Advisor and Director of Revenue Operations, Blink Ops In this discussion, industry leaders will explore the intricate relationship between CS and RevOps, shedding light on effective strategies, navigating challenges, and uncovering best practices. Attendees will gain valuable insights into aligning cross-functional teams, harnessing data analytics, and implementing scalable processes to drive customer success and revenue growth.

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We are excited to announce our new partnerships with leading energy companies Tadiran Group and the GRIVO app. These collaborations are set to provide charging station operators with a central payment solution that creates a uniform experience for customers at public charging stations across Israel. Our charging station and energy management systems(CSMS), based on the OCPI and OCPP protocols, ensure that charging network operators can offer reliable, advanced payment solutions. Through our partnership with Grivo, a leading charging digital platform, operators using Nayax's system will be exposed to approximately 50,000 electric vehicle drivers throughout Israel. Additionally, our agreement with New Energy will introduce a credit card payment solution for their extensive network of public and private charging stations, simplifying the payment process for users and enhancing accessibility. We are committed to supporting the electric vehicle revolution by making charging simpler, more convenient, and mire available. These partnerships mark a significant step towards fullfiling our mission to improve the user experience and make all services related to vehicle charging easily accessible. For the full article, click here >> https://hubs.li/Q02JHSNf0 ___ #Nayax #NayaxInnovation #NayaxPayments #NayaxSolutions #NayaxTech

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