Age-inclusive retail isn’t just about accessibility; it’s about creating comfort and community. See why retailers who prioritise older customers are future-proofing their businesses. ▸ https://lttr.ai/AYoGJ #customerexperience #retail
RetailCX
Professional Training and Coaching
Drogheda, Meath 828 followers
Success through customer experience
About us
RetailCX is a retail customer experience training and consulting firm that helps retailers and service businesses improve customer experience, engage colleagues, and increase customer loyalty. Experienced trainers deliver our classroom training, which covers customer service, sales techniques, communication skills, and problem-solving topics. In addition, online courses are available on demand and cover similar issues, allowing learners to complete the course at their own pace. Retail CX also offers bespoke training programs to meet each business's needs. These programs are tailored to the business's products, services, and customer base, ensuring the training is relevant and practical. In addition, Retail Cx offers a range of support services to help businesses implement the training and improve their customer experience. This includes coaching and mentoring, mystery shopping, and customer feedback surveys. Retail CX is a leading provider of customer experience training for retailers. It offers a range of products and services to help businesses improve their customer service, increase sales, and build customer loyalty.
- Website
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https://www.retailcx.ie/
External link for RetailCX
- Industry
- Professional Training and Coaching
- Company size
- 2-10 employees
- Headquarters
- Drogheda, Meath
- Type
- Privately Held
- Founded
- 2023
- Specialties
- Training, Customer Experience Management, and Customer Experience Strategy
Locations
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Primary
Get directions
Drogheda, Meath, IE
Employees at RetailCX
Updates
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A demographic shift is underway: By the mid-2030s, people over 65 will outnumber kids under 15. Are retailers ready for the next big wave? Discover how to stay ahead by catering to older customers. #customerexperience #retail
Adapting to a New Wave: Why Retailers Must Prioritise Older Shoppers
retailcx.ie
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Are you unintentionally pushing your customers away? It’s easy to overlook the little things. Explore ten small mistakes that may cost you valuable loyalty and how to address them. Read the full post 👉 https://lttr.ai/AYlMS #customerexperience #retail
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Is dynamic pricing damaging your brand? While aiming for higher profits, could you be harming your customer relationships? The Oasis ticket incident illustrates the delicate balance required in pricing strategies. Explore the lessons learned Read more 👉 https://lttr.ai/AYlGq #customerexperience #retail
The Controversy of Dynamic Pricing: Lessons from the Oasis Ticket Scramble
retailcx.ie
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Customer loyalty isn’t just a goal; it’s a strategy. If tiny cracks form in your customer experience, they might be small mistakes with significant impacts. Here’s how to spot and fix them. Discover more 👉 https://lttr.ai/AYi8t #customerexperience #retail
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Improve customer satisfaction with our NPS tips for a better customer journey. Read the full article: Boosting Customer Loyalty: A Guide to Enhancing NPS ▸ https://lttr.ai/AYc8P #NetPromoterScore #customerexperience
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Small errors have big consequences. Even minor missteps can drive customers away without a second thought. Discover the ten common mistakes you might not even realise are costing you loyal customers Read More▸ https://lttr.ai/AYdQH #customerexperience #retail
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Dynamic pricing under the microscope The recent ticket scramble for Oasis concerts has consumers and businesses talking. What went wrong, and how can companies avoid similar pitfalls? Our blog explains. Check out the full analysis Read more 👉 https://lttr.ai/AX5fA #customerexperience #retail
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Discover how the Peak-End Rule can transform your customer experience strategy. Learn more about turning ordinary shopping trips into memorable experiences. Read more 👉 https://lttr.ai/AXP5h #customerexperience #retail
Leveraging the Peak-End Rule in Retail Customer Experience
retailcx.ie
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Learn how to create exceptional shopping experiences in retail with our latest blog: Mastering the Art of Customer-Friendly Shopping Experiences. Read more 👉 https://lttr.ai/AYVF8 #retail #customerexperience
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