*Education*: High school diploma or general education degree (GED) preferred.
*Work Experiences: *
* At least two years of relevant work experience required.
* In-direct support of people and processes to drive operational excellence and expected sales targets.
*Other Requirements:*
* Must meet federal and state requirements for selling and processing firearms transactions.
* Must meet requirements to qualify to obtain/maintain FOID card (Illinois only).
*Skills: *
* Excellent customer service orientation; an effective problem solver and communicator with customers and team members.
* Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.
* Prepare routine reports and correspondence.
* Apply common sense understanding to carry out instructions furnished in written, oral or diagram form
* Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel.
*Responsibilities: *
* Acts as lead and provides guidance when needed to team of sales team members and Enthusiasts in Camping, Fishing & Hunting and Team Sports to ensure that exceptional customer service is the priority of every interaction and for execution of operational tasks.
* Provide prompt and friendly service to all customers.
* Drive sales through exceptional customer service skills, sales techniques and store knowledge to connect customers with the right products.
* Assists manager with daily planning of operational tasks assigned to the store.
* Oversees special or ongoing process improvement projects and initiatives.
* Executes plan to ensure team members are compliant with established policies and procedures, and applicable laws.
* Assists with departmental zoning by providing support, guidance and overseeing the recovery process.
* Actively participates in floor walks with Store Manager, Store Director, District Manager and Regional Vice President.
* Process firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks.
* Required to complete Firearms Sales Certification Training.
* Required to learn and follow company policies, procedures and safety rules.
* Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
* Duties may change and team members may be required to perform other duties or roles as assigned.
*Physical Requirements & Attendance*
* Ability to work a flexible schedule, including nights, weekends and holidays as needed.
* Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds.
* Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds.
* Occasionally required to sit, climb, balance and lift 41 to 60 pounds.
Job Type: Full-time
Pay: $17.
00 - $18.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 3 years
* 5 years
Shift:
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Every weekend
* Monday to Friday
* Rotating weekends
* Weekends as needed
Education:
* High school or equivalent (Preferred)
Experience:
* Leadership: 3 years (Preferred)
* Customer service: 3 years (Preferred)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
* Overnight Shift (Preferred)
Work Location: In person
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