Wall-to-Wall Whoa It’s Not Just a Room.
It’s Your VIP Pass to Epic.

Whether you’re staying solo, as a couple, with friends or family, we offer fantastic views and amenities, ensuring the perfect features for your next getaway.

Amenities Included In all Rooms & Suites

  • Double hydro spa tub
  • Bath with showers
  • Rock Spa® bath amenities
  • Bathrobes & slippers (upon request)
  • Hair blow dryer
  • French – style balcony
  • 24-hour room service
  • Mini bar with soda, bottled water, juice & domestic beer (upon request)
  • Smart Led TV with satellite
  • Purified water
  • Iron/ironing board (upon request) 
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Direct dial telephone
  • Free wireless internet
  • Selection of Guitars (Picks® Program) and Crosley turntables (Wax® Program) available upon request and availability
  • Coffee maker machine 
Link to Larger Image, Deluxe Gold King Bed
Link to Larger Image, Deluxe Gold Double Beds
Link to Larger Image, Fully equipped bathroom
Link to Larger Image, Deluxe Gold Floor Plan

DELUXE GOLD

King or Two Double Beds | 482 FT²

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.

 

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HIGHLIGHTS

  • Private bath with shower
  • Balcony with hammock
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service
View: Garden View. 482 sq. ft. Max occupancy for room with one king bed: two adults plus one child (0-3 years) in a crib. Max occupancy for a room with two double beds: 3 adults plus one child (0-17 years) or 2 adults plus 2 children (0-17 years) or 1 adult plus 3 children (0-17 years).

Deluxe Gold King Bed rooms for the physically challenged are available and include wider clearance through doorways, toilet, bathroom rails, shower benches and roll-in showers. The rooms do not have hydro spa tub.
In addition we have ramps throughout the hotel. Including reception, pool and beach access areas. There are elevators located in all buildings and lobbies.
Request an accessible room in the comments section during the checkout step online. 

Link to Larger Image, Deluxe Platinum Double Beds
Link to Larger Image, Fully equipped bathroom
Link to Larger Image, Deluxe Platinum Double Beds Floor Plan

Deluxe Partial Ocean View Double

Two Double Beds | 482 FT²

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.

 

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HIGHLIGHTS

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service – Available upon request

View: Partial ocean view. 482 sq. ft. 3 adults plus one child (0-17 years) or 2 adults plus 2 children (0-17 years) or 1 adult plus 3 children (0-17 years).

Link to Larger Image, Deluxe Platinum Grand Sky Terrace
Link to Larger Image, Fully equipped bathroom

Deluxe Sky Terrace (One Bedroom)

King Bed | 964 FT²

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

 

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HIGHLIGHTS

  • Private bath with shower
  • Balcony with hammock
  • Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service - Available upon request

View: Best view available. Max occupancy: 2 adults plus one child (0 – 12 years). Including terrace. 964 sq. Ft.

Link to Larger Image, Deluxe Diamond Suite
Link to Larger Image, Fully equipped bathroom
Link to Larger Image, Deluxe Diamond Floor Plan
Link to Larger Image, Deluxe Diamond Balcony

Diamond King

King Bed | 482 FT²

One king bed. Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

 

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HIGHLIGHTS

  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Aromatherapy and Pillow Menu
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service – Available upon request
  • Complimentary beach bag (1 per room, per stay)
  • Bluetooth-enabled wireless alarm clock radio
  • Early check-in and Late checkout (subject to availability)

View: Ideal location, close to main facilities. Max occupancy: 2 adults. 482 sq. ft.

Link to Larger Image, Rock Royalty - Deluxe Platinum - King Bed
Link to Larger Image, Rock Royalty - Deluxe Platinum - Double Beds
Link to Larger Image, Fully equipped bathroom
Link to Larger Image, Rock Royalty Level ─ Deluxe Platinum Bathrobe
Link to Larger Image, Rock Royalty Level ─ Deluxe Platinum Pin
Link to Larger Image, Rock Royalty Level Welcome Note
Link to Larger Image, Rock Royalty Level Menu

Rock Royalty Partial Ocean View

One King or Two Double Beds | 482 FT²

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise. Enjoy your vacation in a king bed or two double beds.

 

 
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HIGHLIGHTS

  • Dedicated telephone concierge
  • Upgraded full-size Rock Spa® bath products
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • Priority Reservations to picks® and wax® program
  • Complimentary 25-minute couple’s massage at the Rock Spa®
  • Early check-in & late checkout available (until 3pm – available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Priority booking for bali beds ($)
  • Hydro spa tub
  • Private bath with shower
  • Balcony with hammock in most rooms
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • LCD TV with satellite
  • Purified water
  • Plush Bathrobes & slippers
  • Sleeping mask
  • Loofah Sponge
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso machine
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service

View: Partial Ocean View. 482 sq. ft. Max occupancy King bed: 2 adults. // Max occupancy with 2 double beds: 3 adults plus one child (0-17 years) or 2 adults plus 2 children (0- 17 years) or 1 adult plus 3 children (0-17 years). 482 sq. ft.

($) Indicates additional cost – not part of the all inclusive experience

Link to Larger Image, Deluxe Family (Two Bedroom)
Link to Larger Image, Deluxe Family (2nd bedroom)
Link to Larger Image, Deluxe Family
Link to Larger Image, Rock Suite Platinum Floor Plan

Deluxe Family (Two Bedroom)

One King & Two Double Beds | 964 FT²

Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including two connecting rooms, one with a king bed, the other with two double beds.

         

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  • Hydro spa tub in each room
  • 2 full private baths with shower
  • Balcony with hammock
  • Adult Mini bar with soda, bottled water, juice & domestic beer
  • Kid friendly mini bar with juices and soda
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Adult-size slippers
  • Adults & kids size bathrobes
  • L’Oreal Kids bath amenities
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service – Available upon request
  • Bluetooth-enabled wireless alarm clock radio
  • Xbox 360, with a selection of DVD’s & Xbox games available upon request
  • Kids beach toys
  • Candies and cookies upon arrival
  • Complimentary mini cake for birthdays (available upon request)

View: Garden or resort view. Minimum occupancy 1 adult. Max Occupancy: 6 guests including children and infants (max 5 adults). 964 sq. ft.

Link to Larger Image, Deluxe Platinum Grand Sky Terrace (Double beds room)
Link to Larger Image, Deluxe Platinum Grand Sky Terrace (King bed room)
Link to Larger Image, Fully equipped bathroom

Deluxe Grand Sky Terrace (Two Bedroom)

King & Two Double Beds | 1928 FT²

Two connecting rooms: one room with a king bed and a second room with two double beds. We packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy!

 

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HIGHLIGHTS

  • Hydro spa tub in room with double beds
  • 2 private bathrooms with showers
  • Access to a private 2nd floor sky terrace with lounge chairs, hydro spa tub, and a half bathroom. ●
  • Balcony with hammock
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Coffee maker
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service – Available upon request

View: Best view available. Max Occupancy: Up to 6 guests, including children (Max 5 adults). 1,928 sq. ft. included the 2 rooms and terrace.

Link to Larger Image, Rock Suite Platinum (2 Bedroom) King Bed
Link to Larger Image, Rock Suite Platinum (2 Bedroom) Living Room
Link to Larger Image, Rock Suite Platinum (2 Bedroom) Balcony
Link to Larger Image, Rock Suite Platinum (2 Bedroom) Floor Plan

Rock Suite Ocean Front (Two Bedroom) With Personal Assistant

King & Two Double Beds | 2583 FT²

This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds.

 

 
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  • Hydro spa tub in each room
  • 2 full private bathrooms with showers
  • 1 half bathroom
  • Oversized private balcony with hammock and lounge chairs
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service - Available upon request
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Bluetooth-enabled wireless alarm clock radio

View: Ocean front view. Max Occupancy: 6 guests including children and infants. 2,583 sq. ft.

Link to Larger Image, Rock Suite Platinum Rooftop Lounge (2 bedroom) Living Room
Link to Larger Image, Rock Suite Platinum Rooftop Lounge (2 bedroom) King Bed
Link to Larger Image, Rooftop Lounge
Link to Larger Image, Rooftop Lounge
Link to Larger Image, Rock Suite Platinum Rooftop Lounge (2 Bedroom) Floor Plan

Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with Personal Assistant

King & Two Double Beds | 2,583 sq FT²

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this Rock Suite with one room with a king bed, and a second room with one king bed or two double beds. Don’t forget the living and dining room areas to top off your stay.

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  • Hydro spa tub in each room
  • 2 full private bathrooms with showers
  • 1 half bathroom
  • Oversized private balcony with hammock and lounge chairs
  • Access to a private 2nd floor sky terrace with table, chairs, hydro spa tub and a half bathroom
  • Mini bar with soda, bottled water, juice & domestic beer
  • LCD TV with satellite
  • Purified water
  • Rock Spa® bath amenities
  • Bathrobes & slippers
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service - Available upon request
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • CD/DVD Player (available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Bluetooth-enabled wireless alarm clock radio

Ocean front view. / Max Occupancy 6 guests including children and infants. / 2,583 sq ft. including terrace.

Link to Larger Image, Rockstar Suite Bedroom
Link to Larger Image, Rockstar Suite Living Room
Link to Larger Image, Rock Star Suite Double Beds
Link to Larger Image, Rock Star Suite Living Area
Link to Larger Image, Rock Star Suite Bathroom
Link to Larger Image, Rock Star Suite Hall
Link to Larger Image, Rock Star Suite Terrace
Link to Larger Image, Rock Star Suite Terrace Area
Link to Larger Image, Rockstar Suite (2 Bedroom) Floor Plan

Rock Star Suite Ocean Front (Two Bedroom) with Personal Assistant*

King & Two Double Beds | 4,991.60 FT²

Two bedroom suite, one room with a king bed, and a second room with two double beds. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness. 

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  • Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Welcome Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservations to picks® and wax® program
  • Complimentary 25-minute couple’s massage at the Rock Spa®
  • VIP Check-in and check out
  • Late checkout available (until 3pm – available upon request)
  • Complimentary beach bag (1 per room/per stay)
  • Personal Assistant helps review the guest account at check-out
  • Priority booking for bali beds ($)
  • Mini bar with soda, bottled water, juice, domestic beer and snacks
  • LCD TV with satellite
  • Purified water
  • Plush Bathrobes & slippers
  • Sleeping Mask
  • Loofah Sponge
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Espresso/American coffee maker
  • Direct dial telephone
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service
  • Turndown service – Available upon request
  • XBOX or Blu-ray player (available upon request)
  • Bluetooth-enabled wireless alarm clock radio

View: Ocean Front View. Max Occupancy: Up to 6 guests including children and infants. 4,991.60 sq. ft (includes terrace area). *On request only

HEAVEN AT THE HARD ROCK RIVIERA MAYA

Experience Rock and Roll excess exclusive to adult guest with a room at Heaven