Posted by Tom Holman, Product Manager, Google Sheets
Originally posted to Google Cloud
When it comes to redefining how people go about their everyday work, Google and Salesforce have shared a remarkably similar path, with our roots planted firmly in the cloud.
That's why we were very excited to share the stage last week at Dreamforce to showcase two integrations that Salesforce built on top of G Suite: Salesforce Lightning for Gmail and Sales Cloud integration with Google Sheets. In addition to existing integrations with Google Calendar, Gmail (for Salesforce IQ), Drive and Contacts, these new offerings will go a long way in helping people work effectively with smarter tools.
At Dreamforce, we showcased the upcoming Lightning for Gmail integration, which brings together our leading CRM and email services.
With this integration, sales reps can now streamline repetitive but important tasks: they can review Salesforce records relevant to their emails, add contacts from their address book into Salesforce, and even create new Salesforce records, all from within Gmail.
A pilot of Lightning for Gmail will be available by the end of this year for free to all Salesforce customers. Interested customers can contact their Salesforce account managers to sign up for the pilot program.
The Sales Cloud integration with Sheets, meanwhile, makes it easy for sales reps to link any Salesforce List View to a Google Sheet. Users can also view, edit, and delete records within Sheets and sync those changes back to Salesforce. Better still, the integration also supports your business logic and validation rules.
We gave a joint preview of the Sales Cloud and Google Sheets integration at Google I/O this summer, and today are happy to announce that it will be available in beta to all Sales Cloud customers by the end of this year.
We had a blast working with the Salesforce team to bring these new solutions to life.
Posted by Michael Winser, Product Lead, Google Apps and Wesley Chun, Developer Advocate, Google Apps
Last week, we clarified the expectations and responsibilities when accessing Google user data via OAuth 2.0. Today, we’re announcing that in order to better protect users, we are increasing account security for enterprise Gmail users effective October 5, 2016. At this time, a new policy will take effect whereby users in a Google Apps domain, while changing their passwords on or after this date, will result in the revocation of the OAuth 2.0 tokens of apps that access their mailboxes using Gmail-based authorization scopes. Please note that users will not notice any specific changes on this date and their applications will continue to work. It is only when a user changes their password from that point moving forward that their Gmail-related tokens become invalid.
Developers should modify their applications to handle HTTP 400 or 401 error codes resulting from revoked tokens and prompt their users to go through the OAuth flow again to re-authorize those apps, such that they can access the user’s mailbox again (additional details below). Late last year, we announced a similar, planned change to our security policy that impacted a broader set of authorization scopes. We later decided not to move forward with that change for Apps customers and began working on a less impactful update as described above.
What is a revoked token?
A revoked OAuth 2.0 token no longer provides access to a user’s resources. Any attempt to use a revoked token in API calls will result in an error. Any existing token strings will no longer have any value and should be discarded. Applications accessing Google APIs should be modified to handle failed API calls.
Token revocation itself is not a new feature. Users have always been able to revoke access to applications in Security Checkup, and Google Apps admins have the ability to do the same in the Admin console. In addition, tokens that were not used for extended periods of time have always been subject to expiration or revocation. This change in our security policy will likely increase the rate of revoked tokens that applications see, since in some cases the process will now take place automatically.
What APIs and scopes are impacted?
To achieve the security benefits of this policy change with minimal admin confusion and end-user disruption, we’ve decided to limit its application to mail scopes only and to exclude Apps Script tokens. Apps installed via the Google Apps Marketplace are also not subject to the token revocation. Once this change is in effect, third-party mail apps like Apple Mail and Thunderbird―as well as other applications that use multiple scopes that include at least one mail scope―will stop accessing data upon password reset until a new OAuth 2.0 token has been granted. Your application will need to detect this scenario, notify the user that your application has lost access to their account data, and prompt them to go through the OAuth 2.0 flow again.
Mobile mail applications are also included in this policy change. For example, users who use the native mail application on iOS will have to re-authorize with their Google account credentials when their password has been changed. This new behavior for third-party mail apps on mobile aligns with the current behavior of the Gmail apps on iOS and Android, which also require re-authorization upon password reset.
How can I determine if my token was revoked?
Both short-lived access tokens and long-lived refresh tokens will be revoked when a user changes their password. Using a revoked access token to access an API or to generate a new access token will result in either HTTP 400 or 401 errors. If your application uses a library to access the API or handle the OAuth flow, then these errors will likely be thrown as exceptions. Consult the library’s documentation for information on how to catch these exceptions. NOTE: because HTTP 400 errors may be caused by a variety of reasons, expect the payload from a 400 due to a revoked token to be similar to the following:
{ "error_description": "Token has been revoked.", "error": "invalid_grant" }
How should my application handle revoked tokens?
This change emphasizes that token revocation should be considered a normal condition, not an error scenario. Your application should expect and detect the condition, and your UI should be optimized for restoring tokens.
To ensure that your application works correctly, we recommend doing the following:
If your application uses incremental authorization to accrue multiple scopes in the same token, you should track which features and scopes a given user has enabled. The end result is that if your app requested and obtained authorization for multiple scopes, and at least one of them is a mail scope, that token will be revoked, meaning you will need to prompt your user to re-authorize for all scopes originally granted.
Many applications use tokens to perform background or server-to-server API calls. Users expect this background activity to continue reliably. Since this policy change also affects those apps, this makes prompt notification requesting re-authorization even more important.
What is the timeline for this change?
To summarize, properly configured applications should be expected to handle invalid tokens in general, whether they be from expiration, non-existence, and revocation as normal conditions. We encourage developers to make any necessary changes to give their users the best experience possible. The policy change is planned to take effect on October 5, 2016.
Please see this Help Center article and FAQ for more details and the full list of mail scopes. Moving forward, any additional scopes to be added to the policy will be communicated in advance. We will provide those details as they become available.
Posted by William Denniss, Product Manager, Identity and Authentication Lavanya Mahendran, Policy Advisor, Google Cloud Platform and Google APIs
Developers have created an exciting ecosystem of mobile and web applications that offer a seemingly infinite array of features and services for consumers to utilize. Today you can download applications that offer to increase your productivity at work, as well as applications that manage your daily expenses or help you meditate, and many more.
We know that our users love using these applications, and we recognize that often Google users want to share their data with these applications to personalize or enhance the experience. Google provides a rich variety of API services that developers may access, and we provide developers the ability to request permission directly from our users when they want to access various categories of user data.
The privacy and security of our users’ data is very important to us, and we’ve always expected developers to treat Google user data with transparency and concern for user choice. Among other things, this means that we’ve long expected developers to get informed consent when they request access to user data, so that users understand what data they are sharing and how it will be used.
We’re always looking for ways to make our requirements more accessible to everyone, including our end-users. To that end, we recently published expanded policy guidelines for developers who wish to access Google user data using our API services. We hope this guidance will help developers and Google users interact in a manner that is informed and overall consistent with user expectations.
Read the full Google API Services User Data policy.
We hope that developers and Google users find this policy guidance helpful. We believe that transparency around the collection and use of Google user data is necessary to ensure informed user consent, but also that it genuinely fosters a helpful and productive dialogue between developers and users that ultimately benefits the entire ecosystem. Google account users can review and manage the apps and websites connected to their Google account from the My Account page.
Posted by Pierce Vollucci, Associate Product Manager, Gmail and Steve Bazyl, Developer Programs Engineer, Google Apps
When you send emails, your recipients might read them on a computer, tablet, or phone—or more likely, all three. However your message might look different on all these devices. Later this month, you’ll be able to use CSS media queries with Gmail and Inbox by Gmail to ensure that your message is formatted the way you intended, whether it's viewed on a computer, a phone in portrait mode, or a tablet in landscape mode. You’ll be able to change styles based on width, rotation, and resolution, allowing for more responsive formatting to optimize your email for every device.
In discussions with email designers, these supported CSS rules were identified as the most useful media queries to support responsive design. This is just one part of an overall effort to expand CSS support in Gmail and to give email designers more control over how their messages are rendered. For example, the CSS below applies the color red when the screen width exceeds 500px.
@media screen and (min-width: 500px) { .colored { color:red; } }
You can find the full list of supported CSS rules in the developer documentation. We hope this reference helps you create more feature-rich, responsive email for users. Happy formatting!
Google Calendar and Google Drive for Atlassian HipChat
Guest post by Rich Manalang, Partner Engineering Lead at Atlassian. Posted by Wesley Chun, Developer Advocate, Google Apps.
Atlassian has been building collaboration software for over 14 years. With products that include JIRA, Confluence, Bitbucket, and HipChat, our organization has learned a lot about how teams work effectively.
HipChat launched the Connect API in November 2015, and since then we’ve continued to build upon our ecosystem of integrations and collaborations. A few months ago, our team looked at potential integrations that would be a perfect marriage with HipChat — and today, we’re excited to share the Google Calendar and Google Drive integration for HipChat.
Millions of people use Google’s products everyday, so we instantly knew this was the right opportunity. Many of HipChat’s customers are developers, and they told us that managing time and better access to files were two of the most important things in their day-to-day. Now with Google integrations available inside of HipChat, there’s no need to launch another browser tab or app.
By building Google Calendar directly into HipChat, we’re improving the signal-to-noise ratio on a daily basis. Before this integration, we all dealt with context-switching between apps and browser tabs. Now, customers can use HipChat to view and share various calendars, schedules and important dates in the right sidebar. Our customers spend their entire working day inside our HipChat app — unlike email, you don’t just fire it up and quit periodically. So naturally, having your calendar up-front is compelling. And what’s more, you can slice and dice which ones you see on a per-room basis. Say you’re a program manager — if you go into the Engineering HipChat “room,” you can see the Engineering and related calendars. Then, when you switch into the Marketing room, you may see different calendars depending on whom you’re collaborating with.
Having dual calendars front and center within HipChat is critical for staying on top of my work. I’m personally very excited about the Google Calendar integration because it’s one of the most important apps I use day-in and day-out. As a single parent with two kids busy at school, I need to know everything that's going on. My calendar is stacked, and I want to see it all at a glance. That urgency is similar when considering the most important documents in someone's daily workflow.
When we started working on the Google Drive integration, we wanted to focus on what was most important — accessibility, shareability, and ease of use.
There are many benefits to bringing third party integrations right into HipChat. The Google Drive integration allows teams to collaborate and work together while saving time and eliminating context switching. Being able to access documents, presentations, and files is critical whether a user is at the office or remote. It integrates nicely into the right side bar, enabling users to access, share to the room, and collaborate around important documents, presentations, and spreadsheets. We worked with third party developer Topdox, who was a tremendous partner in bringing this new feature into HipChat. We’re getting great feedback around the speed and simplicity of sharing files without ever having to leave the HipChat application.
Why would Google Developers be interested?
When we built these integrations, we wanted to give our users a nice balance between out-of-the-box usefulness but also ultimate flexibility in which calendars and accounts a user can view. To do that, we wanted one UI that can display multiple calendars from multiple Google accounts — similar to what most Calendar mobile apps do today, including Google’s own mobile Calendar app.
These new integrations were built entirely on top of Google’s API. Google’s Calendar API is a full featured API that gave us everything we needed to create a calendar experience fit for HipChat’s users. On top of that, the API was designed with efficiency in mind with push notifications for changes to resources and incremental syncing to improve performance and bandwidth use.
Building on top of Google APIs has allowed us to think of new ways to bring even tighter integrations with our products along with the myriad of add-ons built by Atlassian’s ecosystem. One idea under consideration is to link JIRA Software and Google Calendar so that all your JIRA issues are overlayed onto a Google Calendar. Then this calendar can be shared with the relevant HipChat room bringing it all together and enabling teams to get more done. We’d love to hear your feedback on this idea.
We think there are many opportunities to improve how teams work together by integrating with Google and Atlassian. You can find out more about Atlassian Connect on our developer’s site and the Google APIs on theirs.
Posted by Chris Han, Product Manager, Apps Developer Platform
For over 6 years, the Google Apps Marketplace has been the #1 destination for administrators and business users within Google Apps domains to find, discover and install third-party apps and integrations that extend what they can do with Google Apps.
We are happy to announce that over the next few weeks, we are opening up the Google Apps Marketplace to consumer end-users, and wanted to give you a heads up as well as some technical guidance should you wish to make any changes or tweaks to your app. Here is what you need to know if you are a technology partner or developer building for the Google Apps Marketplace:
First, this change only applies to apps which have opted in to “Enable Individual Install” on the Google Apps Marketplace SDK located in the Developer Console. Apps not enabled with individual install will not appear to consumers, nor will they be installable for them.
Second, as a general best practice, we recommend that you do not use a user’s email address as a unique identifier. Email addresses for both consumer and business accounts can be renamed or changed. Make sure to always use the Google Account ID. For more information on sign in and security, please read this.
If you have questions or have any feedback regarding this development, please let us know here. We look forward to exposing what you’ve built to our broader community.
