*JOB SUMMARY:*
At Lincoln Federal Savings Bank our Customer Service Supervisors actively coach, lead and motivate employees, guiding them to effectively identify the financial needs of our customers.
Supervisors also expand the branch’s customer base and branch profitability.
Our Customer Service Supervisors build meaningful relationships with the people they serve, learning customers’ goals and needs, and making product and service recommendations.
Customer Service Supervisors are empowered to effect real change at work, in personal lives and in the community.
Lincoln Federal Savings Bank was formed in 1906 and is organized as a mutual holding company.
This means that the Bank is essentially owned by the depositors of the Bank meaning there are no outside shareholders.
This structure allows the Bank to offer highly competitive rates to customers on both loans and deposits as profits are not distributed to shareholders.
It also provides the Bank with the opportunity to develop land to increase the growth of housing within the community.
Lincoln Federal solely operates in Nebraska and is highly committed to giving back to the communities that we serve.
We seek to provide our customers with personalized service, which in today’s age is frequently lost.
*JOB DESCRIPTION:*
* Demonstrated ability to work within and develop a team environment
* Proven commitment to quality customer service
* Ability to proactively solicit new business
* Thorough knowledge of regulatory, policy and compliance issues
* Excellent interpersonal, verbal and written communication skills
* Strong background in sales and sales management practices
* Ability to manage multiple tasks/projects and deadlines simultaneously
* Ability to resolve complex problems with minimal guidance
* Ability to coordinate the care and maintenance of the office facility
* Other duties as assigned
*JOB REQUIREMENTS:*
* Bachelor’s degree, or equivalent work experience
* Minimum three years of bank and/or retail management experience
Our employees are our #1 asset and we believe that work/life balance should be easy to achieve at Lincoln Federal Savings Bank.
We offer a competitive compensation and benefits package including Medical and RX, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Plan w/match, Employee Wellness Program, Paid Time Off, Paid Volunteering Opportunities, and Holidays.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Education:
* Bachelor's (Preferred)
Experience:
* Sales, Retail Management or Banking: 3 years (Preferred)
* Customer Service: 3 years (Preferred)
Ability to Relocate:
* Holdrege, NE 68949: Relocate before starting work (Required)
Work Location: In person
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