Marie Coirié

In search for some ressources for my next session with students to experience the value of design critique, I quite liked the examples and specificity of this article.

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An extremely comprehensive guide on Digital transformation for primary health care - WHO publications #Healthcare #Physical #Digitalisation #Digitaltransformation #ServiceDesign

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Next Saturday (10/12) at 12pm EDT, I'll be hosting a workshop at the AIGA Design 2024 Design Conference on generative motion software we've been developing at Athletics over the past few years. It started with a tool we co-created with Aaron Poe and his team when he was at Square and has continued with a tool we've been working on called Sesame. For those interested, please the long-form description of the workshop is below. P.S. I'm working on bringing in a special guest (who I may have just mentioned above). Otto-matic for the People In the bustling world of design, where creativity knows no bounds, a collaboration between Athletics and Square in 2022 gave birth to Otto - generative software for creating motion assets. This tool embodies the essence of the "tools-not-rules" philosophy to brand design, pushing the boundaries of traditional practices and fostering Innovation at the Margins. Imagine a world where the power of brand creation and design is no longer confined to the select few. Otto makes this a reality by placing intuitive digital tools in the hands of individuals who have long been excluded from the creative process. It's not just about democratizing design; it's about igniting a spark of innovation in unexpected places and making space for fresh perspectives. But Otto's magic doesn't stop there. For seasoned creatives, it offers a streamlined interface that cuts through the clutter, providing just the essentials needed to bring their visions to life. It's a testament to the power of simplicity in fostering creativity, proving that sometimes, less truly is more. During our 45-minute journey together, we'll peel back the curtain on Otto's creation, giving you a front-row seat to the creative and technical design process that brought this tool to life. But we won't stop at theory - you'll witness Otto in action through a live demonstration of an online tool inspired by its principles. And here's where it gets exciting: you won't just be spectators. As our session concludes, you'll have the chance to dive in and experiment with our online tool. Together, we'll explore the theme of MARGINS, creating and sharing motion assets that push the boundaries of conventional design. By the end of our time together, you'll walk away with more than just knowledge. You'll leave with the empowering realization that the creation of innovative design tools is within reach, even for individuals and small teams. You'll understand how these tools can democratize the design process, opening doors for a diverse range of voices to contribute to the creative landscape. And you'll appreciate the elegance of stripped-down interfaces in streamlining the creative process, making design more accessible and enjoyable for all.

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Let’s bring the vision of the Ministry of Imagination to life: what will education look like in the future? Rob Hopkins, a key figure in the ecological transition and an inspiring author (read his excellent book “What If... Unleashing Our Imagination to Create the Future We Want” published by Actes Sud), invites us to explore new horizons through his “Ministry of Imagination,” a vibrant manifesto that reimagines our society. Based on discussions from the podcast “From What If to What Next,” this document brings together radical and creative policies for a better future. 🌍💡 This document deeply inspired me. I felt compelled to illustrate their vision of the future of education, just as I had illustrated other desirable futures in previous posts, to make these ideas tangible illustrations of a future we could all desire. This project is a true playground for expression, where art and innovation meet to raise awareness. “The School of Endless Creativity”: Here are some key proposals from the document to rethink tomorrow’s education: Abolishing exams and the performance measurement system: Education will be reshaped to be self-directed, encouraging individuals to find their place in society without the pressure of tests or exams. Permaculture curriculum for all: Starting from teacher training, a program integrating permaculture, decarbonization, and climate solutions will be mandatory. Every child will learn to interact with nature daily within a collaborative, project-based learning environment. Central role of arts in education: All students will have access to comprehensive, non-graded arts programs, allowing their imagination to run free. Art will be a core component of learning, alongside philosophy. Nature-based learning: Education will take place outdoors, with regular visits to wetlands to discover wildlife like beavers and learn to reimagine the landscape. Nature-based learning will strengthen well-being and connection with the environment. Learning through solving real-world problems: No more abstract memorization and tests! Children will learn by solving real-world problems around them, giving them a sense of freedom and empowerment. 💬 And you? What do you think of this bold vision for education? Teachers, educators, creatives, parents: how can we integrate more creativity and experimentation into our current education systems? 🤔 📖 Discover the full manifesto here: https://lnkd.in/eCmvQnBR 📄 Education, pp. 40-49. 💡 Share your ideas and feedback in the comments! 👇

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I recently made the switch from Apple to Google, and AI was a big reason why. It got me thinking about how open we’ve become to AI’s helpful nudges, especially in health and wellness, where AI and data can revolutionize our well-being. In my latest article, I explore how data and AI can create digital solutions that nurture mind, body, and soul. Working with clients at the intersection of AI and wellness has taught me that trust in health metrics comes from how it aligns with our feelings. Feelings are the human truth behind the data, often driving actions more than numbers alone. The future of healthtech isn’t just about tracking; it’s about interaction. It’s about helping users navigate daily decisions and weave data into their wellness story, without a lot of work (hello AI!). Check out the article for more!  https://hubs.li/Q02B6S_N0

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We are seeing exponential growth of AI in healthcare. And, yet healthcare remains innately personal for patients and those who care for them. Patients and healthcare professionals must be involved in health-related AI design and implementation. A recent study (in print: Neves et al 2024, link below) explores the perspectives of the care staff and patients of a resident care home related to AI technology use in their care setting. Based on this study, the authors developed a model for consideration when developing and implementing health-related AI tools and tech--a "sociotechnical" model that considers aspects of "trust" and "care" in design. Acknowledging that AI is here to stay, a body of research is exploring how to ensure AI-human relationships are thoughtfully considered in design and planned in implementation. This study found an interesting dichotomy to consider in future efforts: * Different understandings of ‘good care’: "‘warm’ care was sometimes linked to human care and ‘cold’ care to technology." How to bridge this gap--which may be perception and not fully reality? After all, AI technology can do tasks that may free up staff to invest MORE focus on direct patient care. A conclusion from the paper: "experiential, contextual, and knowledge divides between AI developers and care staff" should be bridged through involving patients and healthcare professionals in design and implementation of tech, as it touches their daily and personal worlds. Paper link: https://lnkd.in/g3S4vb3Z #PatientEducation #ImplementationScience #CME #MedSoc

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Human-centered ecosystems represent a pivotal shift towards more inclusive, effective, and sustainable practices. There is still time to register for next weeks event! Join Robert Quintero, Alisan Atvur and Clotilde Grimault as they highlight the importance of emotional understanding and technology to tailor services more effectively to individual needs, significantly enhancing the quality and effectiveness of their delivery. #humanexperience #technologydevelopment #digitalecosystems

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Let’s put this in practice! Thank you Karine Van Doorsselaer for inspiring countless students and professionals. I believe this book will empower more designers and entrepreneurs to make the right choices. Transitioning to a circular economy is tough, especially in the medical device field, but not impossible.  Challenge accepted! #CircularEconomy, #Sustainability, #CircularEconomy, #medicaldevice

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Designing Better Healthcare. Much of the work we do in healthcare is about helping patients and professionals achieve better outcomes through the design of better products and experiences. An important part of this relates to the environment in which care is delivered. We provided input to a Sensing Spaces of Healthcare research project led by Victoria Bates at University of Bristol which explored the question: Can good design make a difference to our healthcare spaces?  Take a few minutes to watch this nice summary of the insights and some of the work contributing to achieving better healthcare by design. #design #healthcare Kinneir Dufort | SteriPack Design & Product Development

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What are designers doing for US health systems? In our report, The Role of Design in US Health systems, we analyzed and clustered more than 260 projects from 29 health systems design teams. This process identified 9 distinct contribution areas of design, with most teams reporting work in 4 or more areas. Mapping design’s potential value to health systems operations is an important step in accelerating the uptake and deployment of design by health systems. To designers, their work is “just design.” But health systems leaders often struggle to understand what design can do and what value design might bring to their organizations. Everyone knows what to do with an accountant or a doctor, but what to do with a designer — and how to set them up for success — is not widely understood. Read the full report here: https://lnkd.in/geu53sJH #EquitableHealthcare #DesignInHealth #HealthcareDeliveryDesign #ServiceDesign #QualityImprovement #HealthEquity Institute of Design (ID), Kim Erwin, Meghna Prakash

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🤔 How are designers helping to transform #healthcare delivery? Check out this report if you are... ↗ A health system leader curious about how design can accelerate your transformation. ↗ A designer working in a health system who wants to learn how your peers are succeeding. ↗ A health system design leader seeking evidence to strengthen the case for design. For the full report, visit https://lnkd.in/geu53sJH ___ #designinhealth #qualityimprovement #healthequity

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Here's how to design health services and an idea of what value-for-money modelling offers in the design cycle. Enjoy.... https://lnkd.in/erQap6md

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I am delighted to join the editorial board of Codesign. To support the chief editors Liesbeth Huybrechts and Margo Brereton meet their aims for the Codesign journal. The aims of CoDesign are: · to report new research and scholarship into principles, procedures and techniques relevant to collaboration in design or that relate to its theoretical underpinnings; - to act as an international forum for sharing findings from research into issues relating to collaborative design; · to encourage a flow of information across the boundaries of the disciplines contributing to research into design collaboration, its contexts and consequences; · to stimulate ideas and promote discussion in support of the creation of new knowledge and understanding about collaborative design. CoDesign is inclusive, encompassing collaborative, co-operative, participatory, socio-technical and community design. Research in any design domain that presents findings concerned specifically with collaboration elements is of relevance to the Journal. Research papers that present theory, report empirical studies, and describe and evaluate collaborative and participatory design methods, tools and techniques are welcomed provided they clearly present a new contribution to our current understanding. Papers reflecting on practical experience of collaborative design are also welcomed with the same proviso. Topics may include collaborative design theory; collaborative design methods, techniques and tools methods for studying collaborative design studies of collaborative design; innovations in technology to support collaboration in design managing or enabling collaborative design handling of design issues (e.g. resilience, inclusivity, competing or incommensurate stakeholder values, conflicting expectations or requirements, contention over resources or power inequalities).

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In a globalized and ever-changing society, prioritizing #sustainability for our planet and its inhabitants is paramount. A #socially #sustainable society champions #inclusivity, viewing diversity not as an obstacle but as a valuable #resource, and ensures the inclusion of marginalized and stigmatized individuals based on factors such as age, ability, gender, religion, and race. Embracing inclusivity fosters well-being and health within communities by fulfilling everyone’s fundamental #psychological #needs: #competence, #autonomy, and #relationships. Recognizing that inclusivity extends beyond a social consideration, professionals in the built environment must make conscientious decisions, going beyond mere physical accessibility to promote positive experiences that enhance both mental and physical wellness. Don't miss this two #talks at NeoCon #register and join us! Aquafil Group HOK Perkins&Will Parsons School of Design - The New School

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From Netflix to Amazon, today's experiences are reshaping your healthcare. We're used to easy, personalised services. We expect to order food online, book holidays with a few clicks, and shop for clothes without leaving home. So, it's no surprise that we want the same kind of experience when it comes to healthcare. Curious how your everyday digital life is changing healthcare? Discover how our habits of online shopping and banking are influencing what we expect from our health care providers. https://lnkd.in/epqaGh6s ____________ ✌  I'm Scott Parker, a Design Leader and I make a lot of noise about the value of design. For over 25 years, I've designed graphics, brands, products, services, experiences, teams, strategies and more. Now, I design value. Follow me for design and leadership tips.

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Here are some design criteria to consider when designing for patients where social determinants of health (SDOH) are concerned. Everyone's health is affected by SDOH, as they define the conditions in which people live, work, earn, and age; they are the non-medical factors that influence health outcomes. Some studies show that nearly 80% of your health is determined by your environment and behavior. As part of athenahealth's Codefest, athenistas worked to develop solutions that help our clients address social determinants of health (SDOH) barriers. Simplifying screening for SDOH; surfacing issues through the Clinical experience so clinicians can act and refer resources; automating reporting to government payers; exciting to see! As part of the effort, I wanted to explore what empowering solutions could look like in the patient experience. After discussions with internal client solutions and FQHC experts, we created draft pillars (solution criteria) and several design prototypes to explore concepts. Similar to the design history of the OXO handle, these are likely things to keep in mind that ultimately would work for a broader population, too. 3 SDOH design pillars to consider: 🏛️ Be lightweight. Patients experiencing SDOH may not have smart phones, want to download snazzy apps, nor have high levels of tech literacy. Text messaging as a notification and communication channel may be preferred. Where interfaces are needed, keep interactions and interfaces simple. 🏛️ Be approachable. Patients experiencing SDOH may also be experiencing stigma. As such, use approachable, welcoming language, in the language of that patient's choice. To that end, support patient education in form factors such as video, youtube, and other links that allow for better comprehension than long form copy. 🏛️ Follow Up. Medical providers may not have insight into whether referrals were completed nor whether care plans were followed. Patient eligibility for services may also shift more rapidly than the general population. As such, follow-up! Ask patients, and encourage them to connect with eligible services. Technology can play an effective role here as a follow up agent. Thank you to Marguerite Lynch Joyce Wise Chris Perry MSN, RN Jessica Boland for their expertise, and to athenahealth for prioritizing time to explore what we can do to help those most in need from a technology perspective. Disclaimer: Nothing replaces talking to actual users in the population you aim to serve. I'd love to hear from you if you're working on SDOH in digital health, and what resonates from a pillar, design, interaction, or product perspective. #sdoh #socialdeterminantsofhealth #userexperience #patientexperience #ux #health #healthcare #designforgood #design #designforimpact

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Service Design in Healthcare: The Importance of Collaboration Between Health Researchers and Marketing Our new study emphasizes the need to adapt traditional service design principles for healthcare, particularly in end-of-life care. While services marketing theory, with its focus on consumer behavior and design, is crucial for health services, a more nuanced understanding is required. By collaborating, health and marketing professionals can create a more person-centered, empathetic approach to healthcare service design. In our study, we modified the five key service design principles specifically for end-of-life care: +User Unity: Recognises the need to view all stakeholders (patients, caregivers, providers) as part of a collective user group. Empathetic communication ensures all voices are heard and understood. +Agile Assembly: Encourages flexible, real-time collaboration between healthcare teams and families, allowing adjustments as circumstances change. +Flexible Flow: Supports an adaptable flow of services, essential for responding to unpredictable health changes in end-of-life care. +Evidencing Effectiveness: Balances measurable outcomes with personal impacts, combining data with lived experiences to demonstrate the true value of care. +Holistic Harmony: Aligns care with the broader healthcare system and community, creating interdisciplinary partnerships for seamless transitions in care. Cross-disciplinary collaborations are essential to creating services that respond to both clinical needs and human emotions, improving health outcomes and experiences. Special thanks to my co-author Luorong (Laurie) Wu for her valuable service design insights, Services Marketing Quarterly Editor Ceridwyn King, Taylor & Francis Group, and Hannah Shakespeare. Open access article: https://lnkd.in/gf7T-cHF Special Issue call: https://shorturl.at/oY3PQ Griffith Universityv Griffith Business School Research , Griffith Business School, Gold Coast Hospital and Health Service #EndOfLifeCare #ServiceDesign #HealthcareInnovation #MarketingInHealthcare #CoCreation #CrossDisciplinaryResearch #CPR #AgingPopulation #ServicesMarketingQuarterly #TaylorandFrancis

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Empowering patients to better self-manage their health is an obvious driver behind the ambition of delivering the NHS’s #SinglePatientRecord. While a unified health record would offer numerous advantages to patients, the scale of this organisational transformation requires a coordination of the services (for it is not one single service). And this doesn’t come without its perils. In Part 2 of our roundtable deep-dive into the #NHS Single Patient Record (SPR) we’re focusing in on the #patients. Arguably the most important user group, the BJSS/Sparck healthcare leadership debated: 💬 How should patient’s use the SPR? 💬 In what ways will it improve their care? 💬 What are the pitfalls of giving patients access to their health data? 👇 Read on below for the key summary points of that conversation 👇 ✅ Empowerment and self-advocacy: With a connected record of diagnoses and treatments patients could avoid the one experience we’re consistently told they dread: repeatedly telling their story from scratch every time they move across care settings. It would give patients with long-term conditions a way to move through care settings without the need to carry physical notes and letters, provide reassurance of accuracy of recall during stressful times, and improve experiences of control and self-advocacy. ✅ A single source of truth: While most patients already expect a central care record (and indeed some Trusts already offer this to an extent), the absence of a unified source of truth is a recurring point of friction between patients and staff. ✅ Streamlined, improved care: For patients who require access to multiple areas of the health service the Single Patient Record has potential to play an enormous role in providing more efficient, coordinated care. From a centralised platform to receive, book and view appointments, to orders of prescriptions and viewing test results, the time-saving potential of reduced patient ‘health admin’ is an enormous benefit that’s currently unachievable under the existing model. 🚨Risks of untranslated patient data But it all comes down to how patient data is ‘translated’ into patient-facing information that is understandable and actionable. While access to health data has enormous potential to empower, providing that data uncurated and without guidance is not just potentially confusing, but poses very real dangers if misinterpreted and provided without appropriate professional guidance. The challenge for the NHS is clear: Empower patients by ensuring their data available in a format that is clinically safe, interpretable, and actionable.[JN1] #NHS #HealthcareInnovation #PatientEmpowerment Ross Pope Lauren Bevan Dom McKinnon-Green Alison Ward Tom Rich Vanessa Borsatto James Storr Pad Burns Howard Jones Nicholas Teeman Chris Beaven Tom Mellor Zuzanna Lito, PhD James Killick Dave Black Gavin Bramer Michael Fordham

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