Lila Nammathao

A hotel? 🔎 A virtual tour !📹 Does your hotel lack visibility ? Find out how a virtual tour is THE innovative and effective solution you are looking for. 🤔Reduced uncertainty : visitors can have a clear idea of what to expect during their trip, which reduces their uncertainty and encourage them to book a room. Indeed, it is possible to provide your customers with a tour of your rooms, allowing them to plan their stay. 📈Increasing organic traffic : with an attractive content, virtual tours can increase organic traffic towards the hotel’s website, strengthening its online presence. 💪Training support: within the virtual tour, hotel employees will be able to find various training courses that will improve their knowledge of the hotel as well as their tasks. For example, the virtual tour can provide training in catering, management or safety protocols (and much more). The courses are available in several languages, to suit a wide range of staff. Convinced? Visit our website to find out more about our services and/or contact us! ⭐ #easygroup #virtualtours #matterport #visite360 #frenchtech #hotel

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Carbon remains the topic of the day and the currency of the future, particularly for business travel and meetings & events. An Accor survey of corporate clients revealed that 54% put carbon emissions as their number one CSR priority.  Check out the article below to discover how we are innovating Meetings and Events to ensure greener gatherings. #Accor #GreenerGatherings #MeetingsandEvents #Sustainability

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Sur Mesure Luxury Meetings offers unique properties for your most exclusive events in France and Italy

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The Accor Group's Q3 results of 2024 were published this week and we can look back at another couple of months of progress. While RevPAR growth is normalizing, the Group continues to benefit from its diversification in terms of geography and segment. The Group's two divisions, Premium, Midscale and Economy (PM&E) and Luxury & Lifestyle (L&L), both posted solid performances including an increased RevPAR of 5.3% across the Group vs. Q3 2023. During the third quarter of 2024, #Accor opened 47 hotels, representing 8,000 rooms, i.e. net unit growth of 3.2% over the last 12 months. At the end of September 2024, the Group had a hotel portfolio of 838,826 rooms (5,638 hotels) and a pipeline of 231,000 rooms (1,380 hotels). Creating momentum after the pandemic was one thing, sustaining it over the past months was a very different challenge and one that we are evidently mastering. Thank you to all #Heartists across the #MiddleEast, #Africa and #AsiaPacific and beyond for your contribution to this success, while not losing sight of our values. Click the link below for the full Q3 2024 results of the Group. 🔗 https://lnkd.in/e7fWZ3BV #Accor #AccorResults #hospitality #tourism

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What’s the key to unlocking extra revenue at your hotel? Domaine de la Poignardière found the answer with RoomRaccoon, earning an average of €10 extra in ancillary revenue per booking! How did they do it? Robin, their General Manager, started offering guests the option to choose additional services during the booking process. This not only increased revenue but also made life easier for the team by streamlining inventory and boosting the guest experience. Curious to learn more? Check out their success story here: https://lnkd.in/dkNKAsme #RoomRaccoon #HospitalityTech #SuccessStory

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Fed Up With Long Check-In Lines? Try Mobile Check-In! 📱 Discover some best practices to keep in mind when implementing self-check-in at your hotel with Ariane: 📧 Promote early adoption: encourage guests to use mobile check-in by highlighting its benefits through pre-arrival communications and on your website 🔍 Monitor and adapt: regularly gather feedback from guests and staff, track adoption rates, and tweak processes for better efficiency 🔑 Provide clear signage: guide arriving guests who completed their mobile check-in with clear signs from entry to key pickup, ensuring a seamless transition ✅ Communicate benefits to staff: train staff on self-check-in benefits to enhance guest assistance and overall experience Embrace mobile check-in with Ariane Systems and unlock a world of convenience, personalization, and efficiency for your hotel. Discover even more best practices and benefits mobile check-in will bring you by scheduling a 10-minute meeting with one of our experts: https://bit.ly/3R3JZJL #arianesystems #hospitality #technology #mobilecheckin #bestpractices

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transformation !!

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Elevate Guest Experiences through Personalization: The Ultimate Differentiator for Luxury Hotel Success in 2025 In the world of luxury hotels, where every detail matters, the guest experience is everything. But how do you make your hotel stand out while adhering to strict brand standards and sales goals? The answer lies in personalization. At Brera Creative Marketing Agency, we believe that a truly personalized guest experience can transform a stay from ordinary to unforgettable. By leveraging guest data, we help luxury hotels craft marketing campaigns that speak directly to the individual preferences and needs of their guests. This goes beyond simple room upgrades—think customized welcome packages, tailored dining recommendations, and digital touchpoints that feel more like a conversation than a transaction. But personalization doesn’t mean compromising your brand’s identity. We ensure that every personalized experience aligns with your brand’s standards, maintaining the luxury and consistency your guests expect. The results? Increased guest loyalty, higher satisfaction rates, and a brand that truly stands out in a crowded market. Is your hotel ready to elevate its guest experience? Let’s connect and explore how we can tailor a strategy that resonates with your guests—and your brand. #LuxuryHotels #GuestExperience #Personalization #HospitalityMarketing #HotelMarketing

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🌟 5 Skills in High Demand in the Hospitality Industry ➡  The hospitality industry is evolving, and skilled professionals are more in demand than ever. Discover the 5 key skills that make a talent stand out an are essential for delivering exceptional guest experiences. 🔆 For more insights, visit the Brigad blog on our website! Link in comments. #hospitalityindustry #staffingsolutions #brigaduk #ukhospitality #customerservice #teamwork #leadership #shorttermstaffing #hospitalityskills #londonhospitality

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We are delighted to share the fantastic collaboration between Christian Kaberg FIH and Maitre, two innovative and result-focused partners who will give you light at the end of the tunnel. Are you ready to elevate your hotel’s operational efficiency and significantly reduce costs? Let us introduce you to Maitre, an all-in-one software solution designed to streamline your hotel management processes and empower your staff to focus on what matters most—exceptional guest service. With Maitre your team can automate time-consuming tasks, optimize workflows, and enhance communication, all while cutting down on unnecessary expenses. By reducing manual work and increasing productivity, Maitre ensures your hotel runs like a well-oiled machine, saving time and money. But that’s not all—Maitre intuitive interface makes it easy for your staff to stay organised and efficient, allowing them to provide more personalized attention to your guests. When your team is empowered to focus on delivering a flawless guest experience, your guests will take notice—and your reviews will reflect it. Start 2025 by knocking on a new door, knowing that doing the same will always remain the same. There are no lengthy contracts, no onboarding fee, and a simple pricing model. Maitre interfaces with major PMS and BOH systems. Have a look here for more information https://lnkd.in/es_gn24t Please send me a YES, and I'll contact you for a 30-minute introduction. If not now, when?

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Smooth Operations: The First Step to Happy Guests 😌 Paris will be busy this summer, and a seamless guest experience will elevate your hotel and make all the difference. Picture this: your guests arrive at your hotel having already completed their pre-check-in online the day before. Now, they simply need to pick up their keys at a kiosk in a matter of seconds as soon as their room is ready before heading to their accommodation. With no added hassle upon arrival, your guests can immediately relax and leave behind the exhaustion of travel! 😎 What could be more comforting than minimal waiting time and a streamlined check-in process for your guests in these bustling times? Ensure satisfied guests and smoother operations for your hotel by opting for Ariane’s self-check-in solutions: https://bit.ly/4b0ccIP #arianesystems #selfcheckin #automation #hospitality #guestexperience

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Sommet Education, an international leader in hospitality management education, has unveiled a new step in its strategic digital expansion initiative. Focused on elevating executive and lifelong learning, the group has introduced a range of innovative online executive certificates to meet professionals’ evolving needs and enhance their expertise across diverse industries, which are available through Glion Institute of Higher Education and Les Roches  starting next month. The surge in digital education represents a transformative shift in the global learning landscape, driven by advancements in technology and evolving demands in the job market. As highlighted in 2023 research by Markets and Markets, the sector is on a trajectory of explosive growth, with the market size projected to soar from USD 19.4 billion to USD 67.8 billion by 2028, reflecting an impressive compound annual growth rate of 28%. This expansion underlines the increasing preference among learners for flexible, accessible, and skill-focused educational solutions that can be seamlessly integrated into their professional lives. https://lnkd.in/eRWetihg #news #pr #advertising #b2b #bannerad #magazine #newsletter #emailcampaigns #eat #drink #sleep #hotel #hospitality #bars #restaurants

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It’s Not What You Can Do For A Hotel Consortium, But What It Can Do For You? Independent Hotels. Is there any REAL benefit in signing up to a Hotel Consortium, like Relais Chateau, Small Luxury Hotels of the World  and others…? The word on the street is they can. But what is that advantage and is it significant? TL:DR: OTA’s are powering ahead and looking to dominate guest acquisition. Use everything in your power to build resilience. Are consortiums the answer? Perhaps. The priority should always be, you, in control of your channels. DM for help if you need. Brand Power  Consortiums like Leading Hotels of the World (LHW) and Small Luxury Hotels of the World (SLH) bring a  brand reputation and global recognition. In theory, great for distribution. Loyalty How loyal are the bookers to each of these consortiums? How big is their database, what’s the USP on their loyalty versus so many others? What is the repeat rate per loyalty member? Ask. GDS Travel Management Companies, tapping into new markets, the world of preferred corporates, consortia and agents. That’s increased visibility right there. What’s their distribution strategy, what is their plan to bring you this business and what’s the cost per booking? Direct Marketing Email and Social campaigns. Participate enthusiastically in these campaigns. Or why pay annual fees for basic representation?  I love a good direct marketing campaign. How often are you front and centre of these campaigns? Can you share the assets and utilise them on your own platforms? If not, why not? Events and Networking Insights and trends run wild in the consortiums that are data led.  Gather Best Practice.  Collaborate with others and highlight the good, the bad and the ugly of what’s going on in your sales office. Involve yourself in webinars and drive their PR teams for visibility. Your Unique Story Can you stand out from the crowd in a consortium? Whilst they tend to have stringent quality requirements and their audience should trust that each hotel in the consortium can deliver on brand promises, how can you craft your own unique identity, in a sea of others doing the same? Get your pitch right. Refine, refine and refine again and make sure your heritage, story and voice are consistent across all of your channels.  Storytelling. Using the assets from the consortiums campaigns or your own, craft well produced video, content and landing pages to inspire a new guest Conclusion You get out what you put in. Be mindful of the annual fees, marketing campaign costs, ensuring your goals are aligned to that of the consortium you choose. Leverage their distribution strengths but maintain your own identity and power that as a priority. More importantly, make sure you understand the net revenue of each and every booking. Are consortiums delivering bookings at a profitable rate?  Journey Louise Ryan Harriet McCarroll #LuxuryHotels #HotelMarketing #Consortium #HotelManagement #GuestExperience

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A few nights ago, I had the privilege of dining with a group of future leaders from EHL . It was inspiring to engage with them and witness their eagerness to shape the future of hospitality ✨ In today's hospitality industry, leadership has increasingly focused on financial performance and guest experience, often at the expense of leaders' health and team well-being. While achieving business goals and service excellence are essential, neglecting health creates a stressful, unsustainable environment. The truth is, if we are not healthy, the entire system collapses - often behind the scenes. True leadership is about balancing purpose, authenticity, and resilience, while prioritising well-being to help both leaders and teams thrive. Only then can we build a sustainable and inspiring future for the hospitality industry 🚀 But what about current leaders? Many are feeling exhausted by the ongoing struggle to find resources, manage staff challenges, and keep teams motivated amidst the human resources crisis and constant pressure. Leaders often talk about "putting out fires," but we can’t keep pushing without addressing these ongoing issues. At some point, we must look in the mirror, acknowledge the challenges, and take action 💥 That’s where Next-Gen Hospitality Leaders comes in. Our mastermind community is designed to help both aspiring and current leaders transform hospitality leadership. It’s about leading with purpose and authenticity, building resilience, and creating a balanced approach that enables us to thrive and lead effectively. It’s about adopting a holistic and sustainable leadership style - one that focuses on achieving professional success while maintaining personal well-being and fostering a positive team environment 🎯 The Next-Gen Hospitality Leaders mastermind is an intergenerational platform, where experienced leaders and emerging talents come together to share knowledge, mentor, and support each other in solving industry challenges - creating positive change in hospitality 🌍 👉 To the future generation of hospitality leaders: If you want to become a hospitality leader, this mastermind is for you. Let us support you as we shape the future of hospitality leadership. 👉 To existing leaders: If you're struggling with resources, managing stress, and keeping your teams motivated, this mastermind is for you as well. Let’s reimagine leadership together and create sustainable solutions that allow you to lead with purpose and impact. Register now 👉 for the call on Thursday 29th at 5pm CET (limited spots available!): https://lnkd.in/enTS2vs7 #NextGenHospitality #HospitalityLeadership #LeadershipMastermind #LeadershipDevelopment #CareerGrowth #PersonalDevelopment #Resilience #FutureLeaders #EmotionalIntelligence #HumanResources #TeamInspiration #HealthFirst #Authenticity #LeadingWithPurpose

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Buying a Luxury Hotel in Tahiti: Attracting a Global Affluent Clientele Discover how investing in a luxury hotel in Tahiti can generate significant income by catering to a global high-end clientele in a unique setting. https://lnkd.in/ezPf79Rr

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Sommet Education launches Foundation to support hospitality sector employment challenges, as new research on attractiveness of hotel, restaurant and customer experience professions is released: The launch comes at a pivotal moment for the industry, with the travel and tourism sector projected to provide employment for 449 million people worldwide by 2034, according to the World Travel & Tourism Council (WTTC). By then, 12.2% of the global workforce will be powering this vibrant sector. Despite these promising figures, many destinations and hospitality employers continue to face recruitment challenges. Drawing on Sommet Education’s long-standing commitment to developing hospitality talent, the Sommet Education Foundation will leverage its global network of hospitality schools (Glion Institute of Higher Education, Les Roches, École Ducasse, Invictus, and Indian School of Hospitality) to train and open doors to careers in this industry for individuals from diverse and socially disadvantaged backgrounds. https://lnkd.in/eUhAB_gM #news #pr #advertising #b2b #bannerad #magazine #newsletter #emailcampaigns #eat #drink #sleep #hotel #hospitality #bars #restaurants

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