Voici comment vous pouvez résoudre les conflits entre les comptables d’entreprise et les auditeurs.

Regular communication and joint training sessions, which align goals and share best practices, can foster mutual respect and understanding by highlighting the value of each role for auditors and accountants. It is also about dealing with differences of opinion constructively, establishing clear guidelines, and using conflict resolution processes. By continuing to understand the goals of each profession, accountants strive to produce accurate and timely financial reporting that supports business decisions. Auditors focus on verifying the reliability of these reports and ensuring regulatory compliance.

Promova a compreensão mútua entre contadores corporativos e auditores. Isso pode ser feito através de sessões de treinamento e workshops onde ambos os grupos podem aprender sobre as responsabilidades e desafios um do outro. A educação contínua sobre os princípios contábeis, regulamentações e objetivos das auditorias pode ajudar a construir uma base de respeito e colaboração.

A proactive approach enables timely identification and resolution of issues, thereby preventing escalation. Regular interactions foster a collaborative environment, allowing both parties to work together to find solutions, thereby increasing efficiency and reducing misunderstandings. Schedule regular meetings, use clear and concise language, listen actively, and foster a culture of mutual respect. Transparent communication relies on trust and accountability, yet it can encounter obstacles like confidentiality concerns and information overload. Maintain professionalism and security by striking a balance between transparency and discretion.

Open dialogue is key to having good communication with auditors. If some issue pops up, I recommend having a short meeting as soon as possible with auditors (a partner should be involved) to clarify the subject and to find a solution. This active approach improves communication and transparency and builds trust between the company and auditors.

Reforce os objetivos comuns que tanto os contadores quanto os auditores compartilham, como a precisão e integridade dos relatórios financeiros. Quando ambas as partes reconhecem que estão trabalhando para um objetivo comum, é mais provável que colaborem e resolvam conflitos de maneira construtiva.

It is important to involve other parties not directly involved in the issues, e.g. the quality review partner (if the company is public) and the audit committee chair. Both are knowledgeable and can bring fresh perspectives, and perhaps new facts to the debate. Also, a large firm's national office can get involved. National office experts bring extensive experience to the issue and can help both the accountants and auditors see a bigger picture. Often, if parties are given new information and viewpoints they can be persuaded to modify their views, without embarrassment.

Utilize ferramentas tecnológicas que facilitem a colaboração e a comunicação entre contadores e auditores. Plataformas de gestão de projetos e softwares de contabilidade integrados podem ajudar a manter todos informados e reduzir a frustração causada por lacunas de informação.

Compartilhe exemplos de boas práticas e histórias de sucesso de outras empresas que conseguiram resolver conflitos entre contadores e auditores. Isso pode oferecer inspiração e estratégias práticas para resolver problemas semelhantes.