Feedback Training Program
Fierce Feedback®
Foster candid, consistent, two-way conversations that spark lasting change.
Fierce Feedback® teaches leaders a simple, impactful conversation model that provides the tools needed for consistent, detailed feedback that improves performance and engagement while enriching the relationship.
Have More Impactful Conversations
As a leader, it’s your responsibility to provide feedback. Your team’s growth and development depends on it. Unfortunately, most leaders find giving and receiving effective feedback to be one of the most challenging parts of their job.
How do you ensure your feedback brings out the most in employees? How do you create an environment where honest feedback is the norm?
Fierce Feedback is the solution. Backed by 25 years of research and 10,000 hours developing global leaders, our program empowers you to:
► Unlock transformative change
► Strengthen team relationships
► Create an honest, collaborative culture
► Build a highly functional organization
► Improve individual performance and engagement
Fierce exists to strengthen human to human connection. We partner with our clients to transform organizational cultures by building conversational skills that spark curiosity, ignite innovation, invite cross-boundary collaboration, and solve their toughest business challenges.
FEEDBACK TRAINING OVERVIEW
In the Fierce Feedback program, master facilitators reveal:
- How to conduct ongoing, in-the-moment performance conversations
- The application of waypoints: tools to navigate from one landmark to another
- Why feedback should never be anonymous
- The use of positive feedback to reinforce what’s working well
- How to create a culture where candor is the expectation and trust is strong
- The myth of positive vs. constructive feedback
- The art of receiving feedback in a way that ensures you’ll continue to receive it
- Techniques to frame conversations, avoid cryptic remarks and foster lasting growth
The Feedback program is the ideal solution when you need to:
- Create an honest and authentic culture
- Strengthen and enrich relationships within your team, employees and colleagues
- Focus on creating a highly functioning team and organization
- Improve performance through consistent, continual feedback
Feedback training can be delivered via a blend of any of the below formats:
- In-person training
- Virtual training
- On-demand courses
- Keynote presentation
- 3D simulation
Based on 25 Years of Research and Multiple Bestsellers
We literally wrote the books on impactful conversations.
Now in its updated edition with millions of copies sold, the Fierce Conversations series continues to revolutionize personal and professional relationships. Both Fierce Conversations and Fierce leadership have been awarded USA Today’s Top 40 Business Books and frequented each of the leading bestseller lists.
Authored by Susan Scott, a best-selling author and renowned leadership development architect, these essential guides form the foundation of the highly acclaimed Fierce training program. Since 2001, Susan has helped top executives engage in vibrant dialogue through her keynote presentations, TedX Talks, and customized corporate training solutions. Her bold yet practical approach challenges individuals to have honest and impactful conversations.
WHAT CLIENTS SAY
We’ve trained over 2.5 million learners and 66% of the Fortune 500. See the transformative impact Fierce is having on their teams.
“We saw that coaching and feedback, those were two competencies that would help us create that modern workplace we really envisioned.”
“We have a cultural desire to be warm and welcoming, but that doesn’t mean we can’t talk openly about things. Teams who embrace the strategies are more cohesive and able to move forward rapidly.”
“Fierce Conversations has made an amazing difference. We now have a shared language and style of behavior which gets the best out of our terrific workforce.”
WHAT MAKES FIERCE TRAINING DIFFERENT?
Our award-winning approach is designed to drive immediate, measurable impact. We tailor each training experience to the audience and organization’s goals, tracking progress each step of the way. It’s this dedication to impacting change that earned us 2024’s Innovation of the Year, Best HR & Employee Experience, and Best Corporate Learning Solution from the American Business Awards.
Fierce Feedback® is not a lecture series. Our master facilitator-led training demands hands-on participation. You’ll solve real-life problems by working through the scenarios you bring to each session.
It’s sticky and easy to implement.
Most importantly, Fierce training is completely customizable. Choose from a range of program and delivery options to maximize impact.
