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Sean Wood
Our library of pre-recorded demos provide insight into the technology behind Configit, as well as what it can help you achieve. In this snippet, Jesper Blak Møller, Director of System Architecture at Configit, describes how Configit® enhances SAP® data, making modeling capabilities significantly more powerful. Watch more to discover the ways in which you can combine your SAP® data using Configit's integration capabilities. https://ow.ly/OrKp30sBLOY #productdemo #sap #manufacturing
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Rogier van de Nes
Licence costs were due to skyrocket…in 8 months. Could the Finnair/Nordcloud team modernise mission-critical applications in time? Spoiler alert: We made it 2 weeks early 💪 And Finnair is on track to save €1 million over 3 years. Check out the case study and see how we did it: #cloudmodernisation #cloudmigration #nordcloudbytes
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Henrik Liderfelt
Doing my premiere as webinar host. 🗣️ 2nd of October im hosting my first webinar - choosing the right feedback strategy for your business. Link - https://lnkd.in/dyKagiQG Im joined by CEO and Founders of Futurelab Pasi Brusi & Kari Korkiakoski, experts in CX, to discuss how companies should think about their feedback strategy. You will learn how to compare feedback mechanisms, leading indicators in change management and about the market trend of survey fatigue vs hunger for more insights. How do you balance this? #CX #Webinar #Netigate
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Jani Jokela
Tomorrow we are joining with Pekka Tormala the biggest Salesforce event of the year. We offer information on the following areas: - Identifying and eliminating the root causes of Failure Demand in customer service -> A completely new raw material for business development, enabling significant cost savings. -> Want to cut 1/3 of your contacts? Instead of sentiment analysis, You´ll get a detailed list of cost-drivers for internal priorisation and business case calculations -> As a huge bonus, it has a direct impact on customer experience metrics. - Dynamically identified case reasons from calls and tickets based on the above-mentioned root causes -> You get a truly accurate contact reason report that doesn't look the same every week, because AI detects hundreds of granular contact reasons. - Automatic call summaries in Salesforce -> Notes that are genuinely useful for the reader, without consuming the agent´s time or nerves. P.S. For Australians and Kiwis who love Salesforce & Aiwo combination, amazing Ian Campbell will be your guide for the first steps 🙏
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Devoteam
Devoteam Changemakers podcast is back with a brand new episode! 🎧 This time we invited our customer, Bjørn Rasmussen from Topdanmark, to tell us more about their digital transformation journey with Damien Davis from ServiceNow and Emil Kjær from Devoteam N Platform. 🤩 Tune in 👉 https://lnkd.in/e6vPJgSn #ServiceNow #Devoteam #podcast #insurance #DevoteamChangemakers
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Henrik Liderfelt
Ellevio joins Netigate + Lumoa combination to improve their CXM. Very happy to have Ellevio choosing Netigate + Lumoa combination for their CXM journey. Ellevio will analyze customer verbatims & sentiments to automatically provide insights to improve their customer experience. They will also use our driver-analysis to prioritize product developments. Thanks for the trust in a Nordic player that wants to take on the US based giants 🙌, Ellevio team - Carolina, Kristine & Jakob ++. Curious to read about our case with Ellevio? --> https://lnkd.in/df24Nhz3. #CX #Analytics #Sentiment
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Lukas Lundin
Things I offload completely to AI nowadays: 🚫Saying no thanks as I am bad at turning down stuff as a yes person 🇫🇮 Writing anything formal in Finnish as a fennoswede 📝 Meeting notes and followups 🔍 Search, if my query is longer than one word 🥗 Coming up with food recipes at the store On a personal level it's all about removing friction from many small tasks that otherwise could cause fatigue. The next time you procrastinate in front of a task - try handing it to AI.
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Lukas Lundin
According to this fresh AI report, the use of AI is largely viewed positively, especially in Finland, but almost half of organisations do not yet use AI at all and only 15% have an AI strategy. 🤖 Finland is a leader in AI in the Nordics, with 61% of Finnish organisations using AI, compared to 52% in Norway, 48% in Denmark and 45% in Sweden. Currently, AI is used in organizations especially to boost productivity and optimize operations: 43% of organizations use AI to automate processes and 42% to improve the quality of products or services. Almost half (49%) of Nordic organisations, especially small companies, do not yet use AI at all. According to the study, the biggest obstacle to adoption is uncertainty or lack of information about the potential applications of artificial intelligence.
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Michael Friis Olsen
Devoteam ServiceNow Changemakers podcast is back with a brand new episode! 🎧 This time you can hear our customer, Bjørn Rasmussen from Topdanmark, talking about the digital transformation journey with Damien Davis from ServiceNow and Emil Kjær from Devoteam N Platform. Tune in 👉 https://lnkd.in/e6vPJgSn #ServiceNow #Devoteam #podcast #insurance #DevoteamChangemakers
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Iain Farthing
Find us on the Rocket Software stand to discuss your mainframe modernisation journey, and mainframe security concerns. #GSE #Nordics #Copenhagen #mainframe #mainframemodernization #mainframesecurity #zOS #CICS #IBMZ #ROADZ #zASSUREVAP #RDRS #CPROF #CupOfCoffee #FOCmerch #LetsSeeWhoReadsHashtags
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Kaisa Rolig
How many companies can say they have done a comparative study for how exactly GenAI is changing their business? Pretty soon we at Solita together with ISS Palvelut can! 💪 Just yesterday me and our customer team had the chance to hear more from the amazing Jenni Heinisuo about ISS's AI journey, vision and strategy. As Jenni said, now is not the time to wait and see what others are doing, now it's time to learn by doing. 🦸♀️ Brave words from a courageous leader, something both of our companies share. 🫶 Let's do epic stuff! https://lnkd.in/dww7mv-B
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Kimmo Karhu
We are thrilled to announce that Laerdal Medical has chosen IFS Cloud to accelerate their growth and transition to new business models! Laerdal Medical is a Norway-based healthcare education and medical simulation leader with over 2,000 employees and operations in 26 countries. They will integrate our comprehensive ERP solution across their global operations, enabling them to: ➡️Transform their supply chain and business processes with an out-of-the-box digital solution ➡️Scale their operations globally and migrate to subscription-based services Implement a configure-to-order business model for enhanced customer satisfaction ➡️Leverage advanced AI and automation capabilities for future-ready service offerings Simon Dreyer, Corporate IT Director at Laerdal Medical, said "In the face of customer demands, changing regulations, supply chain disruption, and our commitment to sustainable solutions, it is critical for Laerdal to rapidly support new business capabilities required to achieve our ambitions. Our mission to help save lives is supported by this key strategic component." Laerdal Medical is dedicated to improving healthcare quality by providing high-quality simulation and resuscitation equipment, backed by leading education and training. Their mission to help save one million lives annually by 2030 aligns perfectly with our cutting-edge technology and innovative solutions. We are excited about the opportunities this partnership will bring as Laerdal Medical continues to innovate and lead in healthcare education and medical simulation. #IFSCloud #DigitalTransformation #HealthcareInnovation #ERP #Growth #BusinessTransformation #AI #Automation #Sustainability
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Mikko Vepsäläinen
Hieno referenssi Capgeminin kyvykkyyksistä IT Strategian ja teknologian hallinnan käyttöönotossa 3stepITllä “It wouldn’t be smart for us to run everything on our own. The extra hands give us time and focus, and Capgemini’s thinking and collective knowledge are also highly valuable to our business.” – Sami Rintakumpu, Director, Information Technology Operations, 3stepIT “Our partnership with 3stepIT is a small-scale representation of Capgemini’s abilities as a transformation partner, able to cover strategy, technology, and ways of working.” – Mika Tuohimetsä, Head of Cloud Infrastructure Services, Capgemini Finland
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Jukka Niiranen
I miss Microsoft Flux 🇫🇮. It was a great, easy location for community events, like the very first Finnish Dynamics User Group meeting exactly 6 years ago. I had to check back what I was presenting in my Ignite 2018 recap session back the. Obviously Power Platform vision and strategy was the nr. 1 news. But there was a lot of AI there, too. "AI for Sales", "AI for Market Insights", "AI for Customer Service Insights"... Talk about a false start for trying to push AI into Dynamics 365 everywhere.😅 Customer Service Virtual Agent was already there, which sort of, kind of evolved into Copilot Studio. "New Microsoft Project" built on top of CDS (now Dataverse) was exciting for us XRM folks. Since then we've of course seen it reimagined once again, now into Planner Premium. As dazzling as the Ignite style events are & as exciting as the product announcements may feel like - the more intimate local user group events have a much more lasting impact. Products change, the community spirit lives on.❤️
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