Select and gather products for customers’ on-line orders in the most efficient manner with attention to freshness and quality.
Assemble customers’ on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Provide a positive customer service experience that makes customers want to return again to on-line shopping.
Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions: • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness • Adhere to local, state, and federal laws, food safety procedures, and company guidelines • Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones • Initiate and complete selection process for customers’ on-line orders • Read and follow directions given in the note section • Ensure quality and freshness of all items chosen • Communicate with customers via a portable phone and respond to calls in a professional and timely manner • Retrieve each customer’s order from all staging locations and ensure order accuracy • Process the orders through the point of sale (POS) system for associates ages 18 or older • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock • Scan and bag orders on the go while following all bagging standards • Communicate any substitutions or exceptions to customer’s order at time of pick-up • Load order into customers’ cars • Maintain organization and cleanliness of staging areas and equipment • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e Commerce supervisor • Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair • Perform required opening and closing procedures • Learn and adapt to new and improved processes • Assist in training new e-Commerce team members • Meet/exceed productivity standards • Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Type: Part-time
Pay: From $16.
25 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Holidays
* Night shift
* Weekends as needed
People with a criminal record are encouraged to apply
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 1 year (Preferred)
Work Location: In person
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